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How would you rate MAC Cosmetics?
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Ukraine
1 review
0 helpful votes
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Cute site
August 31, 2019

A great choice, very loyal price and easy to navigate site. What else a customer needs?
Thanks for jently shipping of my order!)) I will come back for more!

Date of experience: August 29, 2019
Germany
1 review
0 helpful votes
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Very good prices
November 2, 2021

Two factors that impacted my decision to use these cosmetics are quality and price. I can choose any item of this brand and not to worry about my finances.

Date of experience: November 2, 2021
Illinois
1 review
0 helpful votes
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Knowledgeable staff
June 29, 2018

I love me some MAC. I went to the one near my house ad the beauty expert there was so helpful. They helped me match my perfect color and recommended some eye shadows.

Will visit again :)

Date of experience: June 27, 2018
France
1 review
0 helpful votes
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Just love it
October 14, 2019

Products are awesome. I am very happy with my purchase.Mac is the best cosmetic in town, I just love it! I had a pleasant experience using this products.

Date of experience: October 14, 2019
Romania
1 review
0 helpful votes
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After waiting a long time for an order, which the mac consultants claimed that the GLS already tried to deliver, even though I was not contacted, or at least notified in any way about the takeover of the order by the GLS, or about the delivery of the order, I met with an accusing and unprofessional attitude of the support service, just trying to hide any guilt.

Date of experience: June 22, 2021
GB
8 reviews
5 helpful votes
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Fave makeup brand
April 20, 2015

Buy in-store and online. Delivery is a little slow but great products and doesn't put me off. Only issue is products sell out fast and don't get stocked up quickly

Date of experience: April 20, 2015
California
1 review
0 helpful votes
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Be professional don't be races. You get pay to help people not to ignore them. Who lose customers is the company

Date of experience: December 8, 2022
India
5 reviews
0 helpful votes
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Mac Product are professional quality. I'm really pleased with mac products. I have used this brand for a long time. I'm very happy with these products. And I recommend to all my friends.

Date of experience: October 22, 2020
GB
1 review
0 helpful votes
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If they was a 0 option I would have selected that, I have spend hundreds of pounds on my order and they are still not here the are sending it to the wrong address and it won't let me track my order as it is asking me to sign in and I don't have an account so I signed up and obviously I don't have order history since I just made it so I can't see where it is, probably won't even come and I need it as I'm a makeup artist and I have lost out on 300 pound and the Live chat is $#*! it says some back between 10 am and 10 pm and it's $#*!ing half 4 and the makeup artist chat doesn't say that but the chat keeps disappearing and I'm getting email and there trying to say it's my $#*!ing connects but it's just there $#*!ty $#*! website, I will never order from them again make millions and they can't even sort out there $#*! website

Date of experience: May 26, 2017
California
66 reviews
78 helpful votes
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I don't like that they test on animals. There's no reason for me to buy from a company that is cruel to animals. They do not deserve cruelty just so they can sell a product.

Date of experience: October 30, 2017
North Carolina
4 reviews
4 helpful votes
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I only buy from here
September 4, 2017

I love playing with makeup and hair, MAC has always been my go to. Stays on, looks flawless and the website has tutorials to help improve your skills. Love love love this company's products

Date of experience: September 4, 2017
Texas
1 review
0 helpful votes
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Racist, unhelpful and rude.
I never knew all the bad things about MAC Cosmetics. I do now and will never buy from them again!

Date of experience: July 22, 2023
Wisconsin
1 review
1 helpful vote
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I bought lashes from here that would NOT stay on my eyes... I wear fake lashes EVERYDAY and when I tried to return them they wouldn't let me. SO i had to go through corporate just to get a new pair and hat was 2 1/2 weeks ago and i STILL haven't gotten them nor have I heard from them no email nothing. I will never buy them from there again #MACISWAC

Date of experience: April 4, 2016
California
3 reviews
1 helpful vote
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Very good
March 28, 2017

I recommend it to all my friends and usually give it as a birthday present. I wish i have it all. Hopefully to buy more stuff here soon.The quality, texture, is great! Love using it!

Date of experience: March 27, 2017
Iowa
1 review
0 helpful votes
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The website is nothing special, in fact its a little bit hard to navigate. This company is terrible at releases, and the things I have tried just aren't special enough to warrant the price tag.

Date of experience: March 19, 2015
North Carolina
2 reviews
1 helpful vote
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Great stuff
August 7, 2018

Mac is a great brand with a wide variety of products. Some a great and some over the years have been flops but their overall quality is great. A little too pricey for me but make great gifts.

Date of experience: August 7, 2018
Philippines
11 reviews
13 helpful votes
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Like!
May 28, 2019

I believed it was very clear about the appearance. As for value for money, it was amazing and it made it possible for women to try your item at any level.

Date of experience: May 27, 2019
BA
2 reviews
2 helpful votes
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Excellent lipstick
January 5, 2021

I tired the lip sticks tehy offer. They are awesome. The color is stable. I'm really impressed. I'll keep using this brand. I want to try some more items they offer.

Date of experience: January 5, 2021
Illinois
1 review
0 helpful votes
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Good products
April 22, 2020

I have been using cosmetics for this brand for several years. Most of all, I like the quality and texture of cosmetics, I have never had any allergic reactions.

Date of experience: April 21, 2020
Virginia
5 reviews
5 helpful votes
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Very very expensive brand! But sometimes it very worth it! Some of their shadows are a little chalky and have tons of fall out. But other than that's its good

Date of experience: August 7, 2018

Overview

MAC Cosmetics has a rating of 3.4 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MAC Cosmetics most frequently mention customer service, good quality and long time. MAC Cosmetics ranks 11th among Cosmetics sites.

service
47
value
47
shipping
35
returns
31
quality
44