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Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China has a rating of 4 stars from 653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
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Avoid! Cannot be used by customers outside of China Horrible! There is not enough time in the world to describe everything that is wrong with this service, but let me add just a few of the incredible, time and money sucking issues that we were faced with after making this order. We will never use this site again, and you should not ever, ever consider buying here. Summary: After everything, the quality on one of two items makes it unusable. The cost was more than 2X the quoted price due to "extra fees" (despite the fact that we asked for quote to be "all in" and "to the door" which was agreed before payment), and it took 3x the stated time to get delivery (which was later than our deadline, so we missed selling any of it), and we had to use maybe 20 hours of staff time just to get this done. A completely horrible experience. Just ridiculous. The customer service was excellent, but the system is fully broken. No amount of good communication can offset the facts. We were not given what we purchased, and we will never get our time or money back. Avoid this company completely.
Muy buena calidad lo recomiendo a todos por q pedi unos airpods y me llegaron y son de muy buena calidad
I have made some great contacts, everyone tries really hard to compete for you and get the best price. Delivery of any goods is fast and very well packaged, You are kept upto date from paying for it to it landing on your doorstem. The system works great.
I am very happy to trade with China they are so polite and hard working.
Simon
Very easy to be able to source and buy in bulk. Supplier communication in English makes it even easier. Shipping was also easy fuss free.
Cherchant à contourner le dropshiping, j'ai cherché et trouvé le fournisseur du site. J'ai ainsi pu commander et recevoir rapidement mon achat.
The product which I ordered is exactly what I needed.Verry well packed and fast shipped. I hope it will work forever. Great Thanks to China, especially to Charlie
A loja se diferencia pela qualidade do produto e principalmente pelo ótimo atendimento, permitindo que eu recebesse a mercadoria em um prazo menor do que o estipulado.
Takes sometime to Choose and get the products size accurate for what I needed. Communication was getting use to.
Very prompt service, delivery was good, very attentive and supportive company, prompt attention and resolution when asked for assistance.
Everything's good
Arrived when it said it was gonna arrive
I would order from these people again
Very helpful
Quice comprar un taladro ROSADO, no había y ya lo había pagado
Estimado Yanelle:
Lamentamos mucho el problema con su pedido. Puede solicitar un reembolso proporcionando pruebas de que el proveedor envió el producto equivocado. Nuestro equipo de servicio posventa dará seguimiento al caso para ayudar a resolverlo.
Equipo de Atención al Cliente de Made-in-China.com
I had my shoes blocked by the customs in my country and the supplier (WARDLIN BUSINESS DEPARTMENT) said it was my fault. The supplier under-billed the invoice, and a I didn't even have the chance to pay the taxes.
The customs is going to return the shoes to the supplier in China.
I also asked for a refund and it was denied 4 times.
Dear Mr.Phillip,
Thank you for your feedback, and we’re sorry to hear about the issues with your order.
Please note that your order was shipped under DAP (Delivered at Place) terms, which means the buyer is responsible for customs clearance and any applicable duties or taxes in the destination country.
Regarding the invoice amount, you may request the supplier to reissue a corrected invoice to assist with the clearance process.
If the goods are returned to China, the supplier will bear the return shipping cost, which also results in a loss on their side. We recommend that both parties discuss and share the responsibility fairly.
If you need assistance with communication or coordination, please don’t hesitate to contact our after-sales support team.
Made-in-China.com Customer Service Team
Quick response, good payment platform. I got several choices and got what I neededat reasonable price
Both the Made-in-China website and the corporate supplier were really helpful and provided a great experience.
Was easy purchase and prompt delivery. Only thing is it would be good to get purchase price in Australian dollars and better receipts for our accounts tram
Hi Ben,
Thank you very much for your feedback and valuable suggestions.
Regarding pricing in Australian dollars, you can switch the currency in the top-right corner settings of our mobile app for a more convenient experience.
As for the receipt format, we’d love to know which specific details your accounting team requires. If you have a sample template, it would be very helpful. You’re welcome to share it with our online customer service team. https://www.made-in-china.com/aboutus/contact/
We truly appreciate your input and will continue improving our features based on user needs.
Made-in-China.com Service Team
Very satisfied with purchase
Got what i wanted, the product was exactly as i describe and i definitely will be shopping with them in the future
Fast and friendly from a to z
A lot of choises, very good service and quick delivery. I am very satisfied and would easily recommend them
Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied
Sigo esperando mi pedido número **************115 la peor experiencia pediré la devoción de dinero
Hola Sofia,
Hemos contactado al proveedor para verificar el estado de su pedido. Según su respuesta, el retraso se debió a problemas con la empresa de mensajería. Actualmente, la mercancía ya ha sido despachada de aduanas y el proveedor nos indicó que ya se ha comunicado con usted.
Le recomendamos seguir el estado del envío. Si aún no ha recibido el paquete, por favor póngase en contacto directamente con el proveedor. Si necesita ayuda adicional, no dude en comunicarse con nuestro servicio de atención al cliente en línea.
Gracias por su comprensión.
Ótima experiência, Made In China totalmente confiável. Toda transação é feita pelo site. O pagamento só é liberado quando você recebe a mercadoria.
Answer: Made-in-China.com is not a scam, It is a legitimate and well-established B2B (business-to-business) platform founded in 1998. It connects global buyers with Chinese suppliers across a wide range of industries. Why Made-in-China.com Can Be Reliable: Verified Suppliers: Suppliers with "Audited" icon have been audited by third-party verification companies like SGS, TÜV, or Bureau Veritas. You can check audit reports in their company profile. Secured Trading Service: If you order and pay through the platform, your funds are held in escrow until the supplier meets the agreed terms (like shipping or quality requirements). Buyer Protection: You can file disputes or complaints through the platform if something goes wrong. Customer Support: They have active customer service and online chat to help resolve issues.
Hi Robert,
We’re truly sorry to hear about your negative shopping experience and we sincerely apologize for any inconvenience caused.
If the issue is related to product quality defects, we kindly suggest submitting a return/refund request through the order page. Our after-sales team will coordinate with the supplier to assist you.
Regarding the additional fees you mentioned, we’re not sure what specific charges you are referring to. If you need further assistance, please don’t hesitate to contact our online customer service team — we’ll be glad to help.
Made-in-China.com Service Team