• Made-in-China

Made-in-China

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Overview

Made-in-China has a rating of 3.8 stars from 223 reviews, indicating that most customers are generally satisfied with their purchases. Made-in-China ranks 4th among Sourcing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 72.3%
Positive
120
Neutral
7
Negative
39
60
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How would you rate Made-in-China?
Top Positive Review

“Excellent Sales Service”

Blake M.
10/2/24

My experience with sales and customer care during the inquiry and purchase was very good. The product arrived on time. I opted to pick up from the shipping warehouse in Vancouver, and was disappointed that they could not load into my vehicle. Lucky the box was small and I am strong. Opening the shipping box later, I discovered some paint damage on the product because the small metal parts were not protected with bubble wrap. Also, the product requires some assembly, and there are no instructions. It looks like I am required to wire the electric motor to the controller myself, and must provide a North American compatible power cable and plug. This step would have been much easier at the factory, and is an unusual expense for a new product, and requires knowledge and expertise. I have not assembled or tested the product yet.

Top Critical Review

“Bad quality socks”

Kate B.
9/19/24

We ordered a batch of socks for our studio (Helsinki, Finland) through this website with our logo and grip. The process was quick, and communication was efficient, but the quality of the socks is terrible. After just the second wash, following the manufacturer's care instructions, the socks have already lost their appearance. The grip no longer matches the declared color; instead of being transparent, it has turned gray. Overall, the socks look worn out after only two washes, and despite discussing this with the manufacturer, we have yet to reach a solution.

Reviews (223)

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customer service (15)
Thumbnail of user kateb718
Finland
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

We ordered a batch of socks for our studio (Helsinki, Finland) through this website with our logo and grip. The process was quick, and communication was efficient, but the quality of the socks is terrible.

After just the second wash, following the manufacturer's care instructions, the socks have already lost their appearance. The grip no longer matches the declared color; instead of being transparent, it has turned gray. Overall, the socks look worn out after only two washes, and despite discussing this with the manufacturer, we have yet to reach a solution.

Thumbnail of user jiaot
Jiao T. – Made-in-China Rep

Hi Kate,
We sincerely apologize for the inconvenience caused by the quality issues with the socks. We understand your frustration and are here to assist you.

Please contact us at sts@made-in-china.com, and we will help facilitate communication with the supplier to negotiate a solution for you.

Made-in-China.com Service Team

Thumbnail of user blakem316
Canada
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

My experience with sales and customer care during the inquiry and purchase was very good. The product arrived on time. I opted to pick up from the shipping warehouse in Vancouver, and was disappointed that they could not load into my vehicle. Lucky the box was small and I am strong. Opening the shipping box later, I discovered some paint damage on the product because the small metal parts were not protected with bubble wrap. Also, the product requires some assembly, and there are no instructions. It looks like I am required to wire the electric motor to the controller myself, and must provide a North American compatible power cable and plug. This step would have been much easier at the factory, and is an unusual expense for a new product, and requires knowledge and expertise. I have not assembled or tested the product yet.

Thumbnail of user abdullaha946
Saudi Arabia
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

The product perfectly made with precision and care, it's made by quality materials and served for porpoises made for.
You will be welcome with proficiency and warm treat.
The sales person Rebekah give us the best service and care from A to Z, and she keeps follow up to grants the delivery 🚚 on time to our door and still willing to give more services in the future.
Looking to have continuous business with the Made in China platform which is the best 👌

Thumbnail of user jemmakimr
Ohio
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Despite the language barrier, they have tools to make things fast and efficient. They worked hard to get my order together as if iI was an important client. I really appreciated the service, good prices and fast delivery.

Thumbnail of user joaquinp56
Spain
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

There is a good congregation of suppliers. This allows you to search and interact with them to place your orders. The platform is at a very good level, better than in other countries such as Taiwan, Japan, India...

However, I think that the method of evaluating suppliers is not entirely honest. I have had problems with some of them, I have evaluated them with their corresponding evaluation and my review does not appear.

On the other hand, the chat and email issue is not very intuitive and confusing.

Thumbnail of user hughg124
Colorado
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I bought a KIA long block for a great price. I was a bit skeptical at first since I'd never heard of the made in China app before, but everything turned out great. It took a while since they had to make the engine and I chose shipping by sea. The seller was great with communication through Whatsapp and the engine looks to be of high quality.

Thumbnail of user michaelc10660
Israel
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Working with this firm was fantastic.
They Were Fast, Clear, Professional, Accommodating. It was a rush job and they worked fast, responded to all requests and delivered a quality product within days of first contact. Highly recommend!

Thumbnail of user migueld278
Spain
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Good morning
My experience with Made in China couldn't be worse. The package has not arrived yet and is long delayed. I paid $120 shipping for a small package and I feel ripped off.
The seller has not given me any solution or any type of compensation. The truth is that the disappointment is total. I will not use the platform again. It arrives much sooner on AliExpress than here and on top of that if you add the high shipping costs it is more expensive.
I would like to report the seller but I don't know how to do it.
Many thanks

Thumbnail of user jiaot
Jiao T. – Made-in-China Rep

Hi Miguel D.,
We sincerely apologize for the poor shopping experience. We are currently verifying the shipping status of your order with the supplier. If you have not yet received your goods, please feel free to contact sts@made-in-china.com, and our Secure Transaction Team will reach out to the supplier to investigate and provide you with an update.

Thumbnail of user mrp321
Georgia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I have been a customer for a year or so now, Ashley always takes care of me, she is pretty quick to respond and take care of every detail I ask for when designing. The gloves are great and well made! I would highly recommend!

Thumbnail of user roberts15676
Cook Islands
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Supplier and service and foods 100% just using your site is very clunky and communication via site really does not work. I have done my next order for a different item thru another site with much better communication links - I did try thru Made in China but just did not work

Thumbnail of user johnt7871
North Carolina
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

The probe was very well made. I can sense how solid it is while using it. It came with a well-made case for storage and was a good price. On top of that, it was delivered on time. I have made 2 or 3 purchases, and all were very satisfactory and similar to what I have described.

Thumbnail of user pjayj
New York
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I've worked with this company on one design so far. They were responsive, they were fast and they gave me what I asked for. 10/10 by that standard. The ink was a kind of glossy form of plastisol which I wasn't a big fan of but they said they could do water based ink next time. Another perk is how affordable it was. I was able to turn a profit while only selling a portion of my inventory.

Thumbnail of user jeromej152
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

When launching a new product and service you want your supplier to work with you. When I grow we all grow together. That is what I have experienced working with George. The reminders of special and inventory is greatly appreciated. I could not have found a better supplier for my company. I look forward to growing our business together.

Thumbnail of user carolineb605
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

My sales guy Parker was very helpful and efficient from the start of our communications. Order was delivered on time and as requested the quality was the same as we discussed/ very please and will buy again.
Receive lots of samples and was packed very well. Arrived in tact x

Thumbnail of user jaya912
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

I made an order with this factory for my textiles business in London. The service was 5 stars, constant communication even after delivery. Communication was excellent. Kane was very honest and transparent throughout the process. We will be ordering again soon.

Service
Value
Shipping
Returns
Quality
Thumbnail of user deang314
Georgia
2 reviews
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

As my first time working with an overseas company, I was concerned about price, quality and customer service. Having just received the final shipment of the custom-designed emblems, I am happy to report that Michelle with AQPins-Gifts was a great communicator, very professional, patient and ensured my total satisfaction. She took the design and specifications for my custom-made emblem and turned them into beautiful, well-made works of art for a very fair price! I strongly recommend Michelle and AQPins-Gifts.

Thumbnail of user simonm509
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Disappointed - there are not enough process options - or support - from Made In China. And everything would seem it is more beneficial to the seller than the buyer.

My item hadn't arrived and as there was inactivity in the delivery process, MIC closed the item and paid the seller. Item still hasn't arrived.

There should be more options available to extend the process until the items is officially delivered - OR NOT.

Thumbnail of user jiaot
Jiao T. – Made-in-China Rep

Hi Simon,
We sincerely apologize for the inconvenience you experienced with your recent purchase. We want to inform you that your order has already been shipped, and we sent you an email with the shipping details and tracking information at the time of dispatch. Please kindly check your email inbox for these details.

Additionally, we offer an option to delay shipment upon the buyer’s request. If you have not yet received your package, please contact us at sts@made-in-china.com, and we will be happy to assist you in resolving this matter.

Made-in-China.com Service Team

Thumbnail of user israela111
Philippines
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Very smooth transaction from the parts inquiry to shipping out of ordered parts.
Bruce Yang of Hefei Liftpart Machinery Technology Co., Ltd handled my orders though of small amount very professionally.

Thumbnail of user iains37
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

When the machine arrived had trouble with the settings. We found that the connection for the pump had become disconnected. We believe customs opened machine to check inside and knocked wire of. After a few calls with Gabby we sorted the problem. See message below sent to Abby
I just want to thank you for your help. Machine up and running for 5 min and already notice difference in one room. Been a long time sorting but you never gave up on sorting this out. You are a credit to your company and all the best for future.
Would recommend this machine if you want to save on the aerosol cans sold in shops.

Thumbnail of user marks7808
Kenya
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Having requested a method of making a complaint I received a response just a few hours later only to be told in a subsiquent Watts App, that the item was not made by the "Made-in-China" remit. I was however asked to give them the name of the firm I was complaining about - (faulty battery with photographs), who were denying responsibility, and they would contact that vendor.

Absolutely FIRST CLASS business ethics. Thank you, my faith in Chinese products is boosted

Thumbnail of user ricardos454
Portugal
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Very good attended. The only catch is that they did not considered the costumes fair in the final price. But everything works and are approved. Surely to buy again

Thumbnail of user nancyc3262
California
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

My representative was so helpful. She answered all my questions and helped me every step of the way. Thank you so much. I will definitely look into getting more product from you.

Thumbnail of user ronnys61
Germany
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Made-in-China has very good products for retailers and entrepreneurs from manufacturers in China who have been in business for many years.
You can look at everything at your leisure, are not constantly annoyed by advertising like on many other large platforms and can contact the manufacturers super quickly and easily to place orders or request product customization.

Thumbnail of user charlesdavidd
Burkina Faso
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The goods arrived in good conditions. The material quality is also good. I will have to test now. But in overall, I am satisfied. I recommand the seller.

Thumbnail of user simons499
South Africa
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

The overall service offered by MIC was faultless. Good pay gate system. The suppler also communicated extremely well and shipped the goods quickly and efficiently. The sample however was faulty. This is my only disappointment hence the 3 star rating

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Thumbnail of user jiaot
Jiao T.
Typically responds within 8 days

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3.8
223 reviews
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