• Made With Love

Made With Love

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Overview

Made With Love has a rating of 3.7 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made With Love most frequently mention wedding day. Made With Love ranks 46th among Wedding Dresses sites.

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How would you rate Made With Love?
Top Positive Review

“Feminine, elegant, but the right amount of not-too-traditional.”

Mandy D.
11/14/18

From the moment I saw Sasha, I knew she was for me. She stood out among the overwhelming sea of white gowns. My mom wasn't so sure until I tried it on. As soon as I walked out of the dressing room she said, "Oh, that's the one!" Feminine, elegant, but the right amount of not-too-traditional. I felt so comfortable, beautiful, and completely myself on our wedding day. And a dress you can still dance in? Yes, please!

Top Critical Review

“Worst customer service”

JAsmine Y.
11/15/17

I would never ever recommend this company based on its customer service and support. I ordered a dress that was wrongly described and they sent me a new dress but the wrong size! Natalie Bond refused to even discuss the issue and dismissed me when I asked for advice about alterations because I felt bad even asking for an exchange. How do you take thousands of dollars for a dress and do not ensure your customer is satisfied especially when its not the consumers fault. So disappointed.

Reviews (36)

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Reviews that mention popular keywords

wedding day (9) dress (36) customer service (3) chani veil (3) dream dress (3) love team (3)
Thumbnail of user monicag584
GB
1 review
0 helpful votes
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February 9th, 2023

Should be called "made only for the love of taking your money" I travelled on purpose from south Africa to buy their dress, got completely lost and asked for a little bit of compassion to not be charged for the fitting and to be rescheduled for the next day, even though I had emailed in advanced I was lost. They were not willing to show the slightest bit of sympathy and compassion for people. Zero empathy, zero cares given for their customers, especially tourists who don't know how to find their shop which even google maps can't take you to. Horrified at how little they care for you!

Service
Value
Thumbnail of user carlaj9
Carla J. – Made With Love Rep

Thank you for the review, Monica. We understand that people can get lost and will always work hard to help brides, which is why our staff member offered to wait 30 minutes for you. However, we don’t accept abusive language towards our staff. We hope you found the dress of your dreams while in London.

Thumbnail of user kats79
Kat S.
GB
1 review
0 helpful votes
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August 30th, 2018

Took me over 6 emails to try and schedule an appointment due to MWL system only opening 12 months before, their store manager refused to book me in unless I emailed back a year before my wedding. Their T&Cs further state that the dresses take 10- 12 months to make so I can only assume this is to pressure brides to purchase at the appointment. MWLs dresses are made in Bali cheaply, don't waste your money on these gowns. You will be able to get something made with more care and finesse for the same money.

Thumbnail of user gayd6
Australia
1 review
4 helpful votes
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July 21st, 2018

I am a professional dressmaker who was asked to alter the Billie dress for a friends daughter. It was so tight that I let it out by 8cm which was the limit of the seam allowance and removing the zipper and putting it back in. It was still quite tight but could not be let out any further. She had no time to reorder the dress so had to wear it as is. The girl is a size 8 and said her measurements were taken before the dress was made for her. It was made in China out if very poor quality crepe that was meant to be high quality french crepe. Im appalled at the price that was paid for a dress that would have cost the company less than $200 in total to have made in China and shipped to Australia. I attempted to leave a review on instagram and was immediately blocked and there is no was to leave a review on their facebook page. Do not be taken in by the images. Its total rubbish!

Thumbnail of user evan26
Canada
1 review
0 helpful votes
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November 8th, 2018

I couldn't thank Made with Love Bridal enough for creating the most beautiful wedding dresses and for making me feel like the most beautiful bride on my wedding day. My Stevie gown with Sofia skirt was the dress of my dreams! Thanks MWL!

Thumbnail of user katieh156
Virginia
1 review
0 helpful votes
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November 15th, 2018

I'm so happy I found Made With Love. I wore the Frankie on our wedding day, and I felt beautiful in it. My husband and family agreed! It was beautiful and fit me live a glove.

Thumbnail of user angelar303
California
1 review
0 helpful votes
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November 2nd, 2018

I loved my MWL dress! I honestly fell in love with so many of MWL's dresses at my local boutique, but I ended up chosing 'Harlie' for my destination wedding in Negril, Jamaica. I loved the dress because it was light enough for the humidty in Jamaica, but was still so elegant and had great detail and design. I am also not a sparkly girl, but this dress provided just enough sparkle with the iridescent sequins within the lace. The other great thing abut this dress is that it travels easy. I got a folding, hanging carry-on bag to take with me to Jamaica. Even though the dress was folded for over 20 hours (due to layover) the dress didn't wrinkle or require any steaming once I arrived in Jamaica! The dress was flawless.

Thumbnail of user kimw157
Australia
1 review
3 helpful votes
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June 8th, 2017

I bought a wedding dress from made with love bridal and i never wore it because it was terrible quality!
I spent $2500 and i believe this is a scan, total waste of money! Don't buy!

Thumbnail of user caitlinr23
California
1 review
1 helpful vote
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November 14th, 2018

I absolutely loved every part of the Harlie dress. It was elegant, sexy and unique. I received so many compliments wearing it and I felt so beautiful.

Thumbnail of user hollys170
Australia
1 review
1 helpful vote
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October 23rd, 2018

Just want to say thank you so much for my wedding dress... it was my dress dream come true! My husband loved it just as much if not even more than I did
*** Danni Dress and Chani Veil

Thumbnail of user angelah269
North Carolina
1 review
0 helpful votes
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November 14th, 2018

I loved the simplicity and timeless elegance of my dress. It was VERY comfortable for a night full of dancing!

Thumbnail of user katiej75
Australia
1 review
1 helpful vote
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October 15th, 2018

Couldn't recommend MWL anymore! Their customer service is brilliant and I absolutely love my dress! Thank you MWL xx

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From the business

MWL offers unique bridal dresses and accessories across Australia and the world for easy online ordering. Affordable & stunning gowns for your beautiful day.

Company Representative

Thumbnail of user carlaj9
Carla J.

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