• MadMuscles

MadMuscles

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Overview

MadMuscles has a rating of 1.1 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
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How would you rate MadMuscles?
Top Critical Review

“Sophisticated Scam located in Cyprus, Greece”

Suzie L.
11/6/24

Mad Muscle is a sophisticated Scam! Headquartered In Cyprus, Greece. The website is visually intriguing and appear to offer simple effective work out plans. The payment options are vague. They start with a questionnaire about your health goals that includes some personal information. Now comes required payment information. Once entered you are automatically charged a fee before seeing the total charges and what you actually paid for. I wrote their customer service immediately to contest the charges and corresponded with them for 4 days. They refused any refund. In their last correspondence they stated they are not doing anything illegal. Clearly a SCAM.

Reviews (87)

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Thumbnail of user nikhils92
Singapore
1 review
16 helpful votes
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September 1st, 2023

I cancelled my subscription but still continued being billed refusing a refund request of mine. Their service was really poor and they stopped replying to my emails. DO NOT SiGN UP WITH THEM.

Thumbnail of user rodriguezmarcusr
Washington
1 review
3 helpful votes
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December 31st, 2023

They won't allow me to cancel even with medical reasoning. Very unfortunate that a company like this is around. Please go anywhere else.

Thumbnail of user aidanb96
Ireland
1 review
19 helpful votes
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June 19th, 2023

It's a scam! If you cancel subscription they still take money out of your account. Only get if u intend to never cancel it.

Thumbnail of user billyw438
Arizona
1 review
4 helpful votes
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October 23rd, 2023

Don't waste your time or money, app sucks! Plenty of other options out there, stay away from this one.

Thumbnail of user lorinea
GB
1 review
18 helpful votes
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July 1st, 2023

I see others said they just steal your money, they are right. Terrible people with terrible attitude.

Thumbnail of user alphastar1201
France
1 review
3 helpful votes
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January 10th, 2024

From day one they over charge you and never refund you. AVOID LIKE PLAGUE. This ap must be reported and closed down ASAP.

Thumbnail of user michaela5127
Texas
2 reviews
8 helpful votes
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September 27th, 2023

Hello, I'm 61 yrs of age. The Mad Muscle app is a rip off, a joke, they stole my money and refused to refund my loss. They're not senior citizen proof, because a person can be 100yrs old, they don't care. They don't have any system in place to protect disabled people. They set us up for failure and they take advantage of people who don't understand their app. They give no medical advice. They just take people's money without repercussions.

When someone makes a mistake while applying on joining and when they attempt to get to their plan, it's not promising especially when the plan doesn't populate after downloading. Me being confused and thinking that I'm being scammed I immediately withdrew to cancel my subscription and request for a full refund.

I was immediately turned down by their billing department due to their bogus misleading refund return policy.

I followed their instructions on number one couldn't follow instructions number two, because my personalized workout plan wouldn't open, I didn't have access, then I got spooked on being scammed. Now they want me to continue with their Mad Muscle app for three additional months absolutely for free no other charges will ever appear. They will be very excited to see me stay with them.
I told them their company is a rip off scam. You took my money and slammed the door in my face after I requested cancellation of the account. All I wanted from you was my money back, nothing else, why would I continue with this product when it's not guaranteed refundable, when you guys don't honor cancellation rights for the customers.

Mad Muscle said: Regarding your refund request, we have specific rules and policies in place that guide our decision-making. Unfortunately, your situation does not meet the criteria for an approved refund. Though I cannot process the refund, as a kind of my deep appreciation, I would like to offer you access to your plan. I hope to hear from you soon.
Regards,
Billing Support

Tip for consumers:
Having a solution to how to fight back on scammers, and recover what was loss.

Thumbnail of user mattyn
Switzerland
2 reviews
2 helpful votes
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February 27th, 2024

Völlig absurde Übungsprogramme. 60 Kniebeugen, mit 3 Wiederholungen, also 180 Kniebeugen? Völlig absurde Ernährungspläne: 4x am Tag Lachs? 4x am Tag Thunfisch...? 4x am Tag Avocado? Was soll das? Und dann das auf Abzocke angelegte "Abonnement" Konzept! Kündigen kann man nur, wenn man 2 Monate Gratis akzeptiert, die dann wieder zu einer automatischen Abbuchung führen nach 2 Monaten!
Falls man in die Falle getappt ist und mit Paypal bezahlt hat: SOFORT DIE AUTOMATISCHE ABBUCHUNG AUF PAYPAL LÖSCHEN (sihe unter WALLET)!

Thumbnail of user bajarampa31
Libya
1 review
0 helpful votes
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March 17th, 2024

Fake and charge in your atm... Son unos tomadores de cuidao! Te hacen cargos en la tarjeta y no te lis devuelven

Thumbnail of user sebastinl2
Colombia
1 review
0 helpful votes
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February 4th, 2024

No paguen, la política de reembolso es una mentira y la App es mediocre. NO PAGUEN, LOS VAN A ROBAR!

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