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MailgunReviews 2

3.0

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Mailgun Reviews Summary

Mailgun is generally regarded as a reliable and user-friendly email service, praised for its straightforward setup and effective transactional email capabilities. However, customer feedback reveals significant concerns regarding its customer support, particularly for free-tier users who encounter issues. Many customers expressed frustration over the lack of accessible assistance, especially when facing technical difficulties. This gap in customer service led to negative experiences, diminishing overall satisfaction. While the service's functionality is appreciated, the company's approach to support needs improvement to enhance user trust and retention.

This summary is generated by AI, based on text from customer reviews

Samuel P.
Indiana
96 reviews
308 helpful votes
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Mailgun is one of those rare services that seems to get everything right. It is a simple process to get signed up, a simple process to ready a domain to send email, and a simple process to start sending out notifications to your users. It works great as a transactional email service without having the need to mess with a large number of settings. Simple and straight forward.

Date of experience: July 6, 2017