• Manic Panic

Manic Panic

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Overview

Manic Panic has a rating of 2.2 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Manic Panic ranks 512th among Hair Care sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Manic Panic?
Top Positive Review

“Hay hair dyes are very helpful to hiding the white...”

Arthur V.
8/31/14

Hay hair dyes are very helpful to hiding the white hair and to show colorfully to others. I have use the Manipanic hair color. In everyday i have color my hair as the rainbow with matching wild colors for lips, nails, and eyes. Manic Panic is a wild range of hair color, cosmetics and accessories. I suggest it is not having any side effects for your body.

Top Critical Review

“Love the product, hate the service in Australia.”

Glenys P.
4/12/24

I've been a long-time user & love the product. However, after my last online order through Dowd Hair Care Suppliers Australia, LAST DECEMBER for 3 products has never arrived & 15 emails later I'm informed Hair Products au has taken over the company & orders would be fulfilled, I'm still waiting after an addition 4 emails. The customer service of both companies is abysmal to say the least. I'm so frustrated dealing with them after paying over $70 for something I've never received. It's enough to make me stop using their products.

Reviews (15)

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hair dye (4)
Thumbnail of user glenysp8
Australia
1 review
0 helpful votes
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April 12th, 2024

I've been a long-time user & love the product. However, after my last online order through Dowd Hair Care Suppliers Australia, LAST DECEMBER for 3 products has never arrived & 15 emails later I'm informed Hair Products au has taken over the company & orders would be fulfilled, I'm still waiting after an addition 4 emails. The customer service of both companies is abysmal to say the least. I'm so frustrated dealing with them after paying over $70 for something I've never received. It's enough to make me stop using their products.

Products used:
I'm still awaiting delivery. 3 1/2 months….

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Value
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Thumbnail of user rusticu
Australia
2 reviews
5 helpful votes
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February 10th, 2020

Used to use manic panic all the time years ago, quality and colours were great. Used blue steel on bleach blond hair and it didn't take at all, turned it a slim green colour. Good thing it washed out after 1 wash. It is so watered down these days and the tub size is allot smaller then it used to be. I'll be looking for another brand now

Thumbnail of user laurenl571
Virginia
3 reviews
7 helpful votes
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April 24th, 2022

We spoke to manic panic and got agreement from their marketing to do a fundraising matching for anyone who dyed their hair for an event. We did the work and when it came time for them to match, no response.

Thumbnail of user abbeym14
Canada
1 review
0 helpful votes
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January 25th, 2021

I pre-bleached my hair and thoroughly did all the steps necessary to apply manic panic and it did not work at all. No colour showed at all not even a hint. I used over 2 containers or blue Steele manic panic and I left it in even longer than the container says to leave it in maybe 1 hour more. I do not recommend this product and will not buy it in the future

Products used:
Manic panic

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Thumbnail of user arthurv10
India
10 reviews
14 helpful votes
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August 31st, 2014

Hay hair dyes are very helpful to hiding the white hair and to show colorfully to others. I have use the Manipanic hair color. In everyday i have color my hair as the rainbow with matching wild colors for lips, nails, and eyes. Manic Panic is a wild range of hair color, cosmetics and accessories. I suggest it is not having any side effects for your body.

Thumbnail of user danetraw
Alabama
2 reviews
0 helpful votes
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October 5th, 2020

My hair is green and brown. Hair was lifted with 30 volume that processed for 40 minutes (proper processing time). Color processed for 40 minutes. Hair is nowhere near the color it should have been! I also purchased the color shampoo and conditioner and it yielded no help in end results. This product is horrible and I would NEVERRRR recommend ‼‼‼ I am requesting a FULL refund of this HORRIBLE product‼‼

Thumbnail of user morgand81
California
1 review
0 helpful votes
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March 29th, 2020

Ive tried pretty much every color on the rainbow. Ive even circled back to some just in different tones. I like how much of a spectrum manic panic has on its colors. Also the formula doesn't completely destroy my hair, and considering how often I dye my hair that pretty impressive. A few things I'm not a big fan of... is how bad it stains skin.ive come across a few brands that dont stain Neeeeaarly as bad. And also how quickly the dye job fades. I will litterally go 3 weeks without washing my hair after dyeing and rincing my hair just so it doesnt fade right away. Dont get me wrong... it always fades into a cool pastel but thats not what I'm going for. Especially. 2 washes after I've dyed it. Love their blues and purples tho. The vibrance never dissapoints.

Thumbnail of user clarar37
Clara R.
Oregon
514 reviews
611 helpful votes
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August 26th, 2018

I dont think id ever use or say id recommend this to anyone. If any of you like this brand than okay..but its just not that good..its more like goop than a hair dye

Thumbnail of user marlex
Massachusetts
1 review
2 helpful votes
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May 21st, 2018

I ordered hair dye as well as a choker. I used a special sale discount (I think 30% off, believe it was cyber Monday or because of Black Friday). They did not have the choker in stock. So they had me pick another item and yet again not in stock. Btw their site never has said these items are out of stock! They never updated the info.
So I had to pick from makeup that irritated my eye (a glitter eyeliner that wasn't very glittery) and something else to make up the money for the out of stock choker.
I did not get the 30% off these new items I was basically suckered into buying like store credit. I also was owed a couple bucks! I never got it! Like the choker was 15$ and I spent maybe 10$ on what I was replacing it with, being owed then like 5$.
Another time I bought the same dye I've purchased previously. It was really chunky and weird and doesn't seem as vibrant. Been using manic panic for at least 17 years and never had dye be that way. I don't want to have to pay to send it back and then get a store credit and then everything's out of stock every time you try to buy something. Just frustrating.
Also, I've always bought in store (at newbury comics) besides these two times buying from their website. The first time I tried to use their site, it said sign up for their email and get percent off. So I did... Only to never receive a discount code just their ads.

Thumbnail of user katherinew1
New York
8 reviews
21 helpful votes
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April 18th, 2013

This site has the best hair dye if you are looking for awesome and vibrant colors like blue, pink, and firetruck red. The color shows up beautifully for the perfect look. This is a great site!

Thumbnail of user ashlynnt1
Minnesota
10 reviews
4 helpful votes
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January 9th, 2019

I used to LOVE manic panic! When i was younger and dyed my hair crazy colours alot they were my go too! I love the creators of this company & they have the best colour range!

Thumbnail of user felicias269
California
1 review
3 helpful votes
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June 5th, 2020

Charged my account immediately and refuses to give a refund for product that they don't have and can't deliver.

Thumbnail of user adishak
Pakistan
3 reviews
3 helpful votes
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January 6th, 2020

Its just waaaooo... Its been a great experience with manic panic. Highly recommend guys... No errors and bugs in it.

Thumbnail of user aaliyaha10
GB
1 review
0 helpful votes
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May 5th, 2020

Their ultraviolet turned my hair GREEN. Devastated is an understatement, has completely ruined my hair stay away *******%

Thumbnail of user daras70
New York
3 reviews
4 helpful votes
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January 21st, 2023
Verified purchase

This is legitimately one of the worst businesses from which I have ever purchased. Their customer service representatives take several days to respond if they respond at all, and their copy-and-paste answers do not address specific customer inquiries in any manner. Also, had I been aware of their return policy before placing multiple orders, I would have absolutely steered clear. In fact, the sole inspiration for my three recent orders was a promotion on gift cards ($75 for $100) and I decided to purchase two and stock up on products at what I thought would be a great savings. One order arrived within about a week, no issue there other than the fact that I genuinely disliked the products and their snow white toner turned my hair a greenish gray, but that's a risk you take when you try new products. The other two orders literally took 3-4 weeks to arrive during which time I couldn't even get a timeframe from customer service as to when my items would ship and ultimately had to purchase different products elsewhere. To top it off, they canceled an item from one of my orders, and although I paid partially by gift card and partially by credit card, they automatically processed the refund to the gift card I hadn't saved since I'd used it in full, and I've repeatedly emailed them asking for a refund to my credit card instead but they do not respond. The last of the shipments arrived today and I wish to return it without even opening the package, and had in fact asked multiple times for the entire order to be canceled when the shipment was delayed for weeks and one item canceled by them, but of course I received form responses that didn't address my request to cancel nor let me know how to return the shipment once it arrived. I've just learned that their return policy requires customers to mail back shipments at their OWN cost with their own trackable shipping label irrespective of the reason for the return, and customers have a total of 5 days to do this. I do plan to return the shipment, but I'm still going to be out the money since it'll be refunded back to the gift card I no longer have. I've sent so many emails now it's actually ridiculous and no one will respond at this point. I just want my money back and to never think about Manic Panic again. Also worth mentioning that I live in NYC and my orders that took 3-4 weeks to arrive shipped from… NYC.

Products used:
hair color, lipstick; other products ordered but not opened or used

Service
Value
Shipping
Returns
Quality

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From the business

Alternative hair dye colors & cosmetics. Internationally renowned Tish & Snooky's® MANIC PANIC® NYC. Live FAST & DYE your hair! Buy MANIC PANIC online now.

Company Representative

Thumbnail of user roser584
Rose R.

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