On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Marantz Reviews Summary
Marantz is recognized for its high-quality audio and video products, appealing particularly to audiophiles who value sound performance. However, customer service experiences reveal significant weaknesses, with reports of unhelpful and rude support interactions, particularly during product issues. Concerns about the company's handling of defective products and return processes suggest a gap in customer support that detracts from overall satisfaction. While some customers appreciate the quality and responsiveness of Marantz, the inconsistency in service indicates a need for improvement in their customer care approach to align with their product reputation.
This summary is generated by AI, based on text from customer reviews
He tenido una experiencia única con Marantz, ni DHGate y Wish me han dado el soporte, opciones de envío, precios, calidad en el servicio, respuesta inmediata, nada. Marantz ha logrado cumplir con mis requierimientos.
Most people haven't heard of them though. Which is a pity! I purchased some used HiFi equipment from them and was amazed at the quality of sound.
Marantz is better than sony - When the average consumer thinks to by home theater equipment, they think of Sony as a premium name brand. But Marantz is the brand that the real audio/videophiles trust. Not quite as pricey as Runco, but they are almost just as good.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members