Marshalls

This store is a hit and miss for me. For the most part, they have a lot of great items and a great selection. The downside is that they don't know what is on their next shipment and this is so frustrating.
I purchased a few matching bathroom items and unfortunately, when I got home, I noticed one of the items were damaged. So, I took the item back to exchange it, but they didn't have anymore and couldn't tell me if and when they would get more. So instead of just exchanging one item, I returned the entire set and bought elsewhere.
They do carry a lot of name brand items for discount and this is what I love about Marshalls.

Visit the store in Boulder, CO not often but once-twice in three month. First time thought it was an accident, finding toilet covered with excrements. But it was 6 month ago,, and ever since it is the same story.
Is it really normal now?

I love shopping at the physical Marshalls locations, but my first online experience at Marshalls.com was not pleasant. I purchased a few items that needed to be returned. Return policy states that returns can be made FREE in store. When I tried to return some items, I was told I needed to "go to a different store" (that was 5 miles away). When I went to the particular store, they told me that I had to go to another store to do that return, as they don't "sell that department". The store that the 2nd Marshalls directed me to was 10 miles away! It's ridiculous. I contacted Marshalls.com customer service and they sent me a return label. But deducted me $10 for the return label! It's ridiculous. Will not be shopping at Marshalls.com again.

Be warned if you purchase an item that your local Marshalls does not carry in that particular department.

If you are an employee at Marshall's they made a new rule.where now if you'r absent or tardy they're both considered an occurrence. Marshalls will soon have no employees because of this new set rule. Things occur at home and in ours life's. To where sometimes employees aren't able to make it to work.after 12 occurrences like I said. It could be 6 absences and 6 tardys and you will get fired.i personally think that this new rule is to strict.this place doesn't want to work with there employees at all.Marshalls is out to fire employees.This is a stupid new rule Marshalls applied to their company. I know some managers at the Marshalls in Harlingen Texas ******* some of them are always late and I don't see them getting verbal, counseling, write-up or fired.this ain't fair at all to the employees. Marshalls needs to calm down with this new rule it's out of hand.

If I had to choose a discount store out of Ross, TJMaxx, and so on, I would definitely choose Marshalls. They have better stuff and I think the stores are better organized. I've had several good experiences buying through their website, so I'd recommend that too.

While in the Reynoldsburg Ohio store (store 862) I was helped by your employee Sam who was very friendly and knowledgeable about the store. I will definitely return to the store and recommend it to friends and family.

I was shopping in Marshall's in Ft Myers on Cleveland Ave a few days ago. I found a bunch of lovely clothes at great prices and got a lot of help finding shirts to match pants and skirts to match cute blouses with the help of a wonderful employee named Yolanda! She completed pieces I found into outfits for an upcoming trip. She even found two perfect pairs of shoes for me. I ended up with 3 complete outfits, a new purse and shorts, several shirts all under $250!
However, the best part of my trip to Marshalls believe it or not, was that I left my wallet at the register after checking out. It was there fore 45 minutes before I discovered it missing! My cashier ( whose name I never got) picked it up and kept it safely behind the counter. She told her fellow employee, beautiful Miss Yolanda, what transpired. As I was walking back to see if it could possibly be there Yolanda was calling me to tell me they had it! I was pretty sure the cash and cards would be missing.,but, EVERYTHING was in its place! God bless these wonderful hard working women! Yolanda saw me and said "Boy am I glad to see you!" And gave me a hug! I definitely will be putting Marshall's number 1 place to stop for new clothes and accessories! Not to mention great employees, clean dressing rooms and an organized full stocked store! I'm a Marshall's shopper for life! (Whoever does the hiring, does a great job!)

I pay about half of the price at other stores for running tights, jogbras, shirts, and pants here. I don't think the lotions, soaps, and "gourmet foods" are a deal, but clothes and shoes definitely are. And I can get still get Nike, Adidas, Champion, and Northface here for a third of the price at sports-specific stores.

I ordered pottery bakeware from France that they shipped 4 TIMES, always received smashed to smithereens. Never packed properly, no FRAGILE stickers on box. Then you have to text 6 photos to prove it. Then wait weeks for a refund. And you have to hold onto the broken merchandise to see if FEDX wants it back. The warehouse is incompetent, and Customer Service says they have no connection to the warehouse. STAY AWAY for Marshalls.com and buy in-store.

I visited your store at Marshalls Carr Est 30 Int Carr Est 31, Juncos · *******066 about two weeks ago. Unfortunately I went to the restroom. It was a bad experience. One of the bathrooms was out of order, everything was cadenced, there was no soap to wash hands, there was no disinfectant and not paper towels. The state of the bathroom was terrible. Apparently your store does not comply with the requirements or the health law imposed by the health department. I am a regular customer and today your bathroom is still in the same condition. Very embarrassing for your company. Through this report I hope you take action and notify whoever is in charge of this store. I will be visiting again if your bathrooms are not in optimal conditions, I will notify the agencies in charge.

They have took all the racks out &have no merchandise. Unlike target, Meijer, Walmart, Kohl's. I understand we are in a pandemic but they must not want business.

Their selection of clothing is becoming terrible and the furniture should be given away things are broken scratched dented and needless to say highly overpriced.

They didn't have the quantity of clothing like Ross, but made up for it with a very nice jewelry dept. Also reasonably priced, and quite a fragrance selection.

I recently moved to a new city with this store. I'm loving it. Great deals, sure beats the department store prices. Only wish was they had s little more selection.

This is my 1st choice in discount fashion shopping. This store has clothes, bedding, house wares, luggage- great place to shop. Great customer service & updated fashions. And let's not forget Shoes!

Just like its sister company, T. J. Maxx, Marshalls has national brands at lowest prices everyday. Marshalls does the 'shopping-around' for customers by reliably delivering the best value.

Every damn time i go into the marshalls the clothes are a disaster idk what the employees do before opening like throw the clothes around the store or something...and the makeup and hair section is outragous. People drop items and leave them there and piece of liquid and crummbled makeup is smeared all over..ugg eww

I have been working at marshalls for six months now and i will say its a great place to shop and work but the only bad thing about working there is the manager treat you with disrepect and favortism others. The managers are always on your case about something they never treat everyone the same as they should. Theyreally only care about them self and tjx cridet cards.

Marshall's is my favorite store to purchase the designer clothing I love, but could never afford.
My taste is basic, simple and not overdone. The type of clothes I like to wear are timeless. They never go out of style.
Marshalls is the first place I go to for high-end look I love, and am seldom disappointed. Matter of fact, I often find more than one or two items that are perfect for me, and have a conflict deciding which piece or pieces to purchase.
Returns are easy and seldom questioned, as long as the garment still has the tickets and tags on them. So be sure you're going to keep what you bought, before taking them off.
I find the stores neat, organized, clean, and the sections clearly marked, for easy shopping.
Besides clothing, the home section has treasures displayed, and I never have a problem finding lovely gifts in the stationary and accessory departments.
Don't hesitate to shop in one of their stores. Plan on spending a long time there, as It will surprise you at the selection and prices of many different items.

I ordered 2 bottles of nail polish from the marshalls website. I received an email and refund saying the color was out of stock, even though the website said there was one bottle available. I moved on with my day because I was refunded until I noticed that I was charged again for both bottles. Marshall's sent me one bottle of nail polish with the bag labeled the correct color, and the actual nail polish a totally different color. I emailed them for a refund to which they replied that it takes 3-4 days for a refund (it's been 4 days now) and that if I'd like a full refund, I have to go out of my way to send back the random color they sent me. This all could've been avoided by just leaving the refund as is, and not RECHARGING me 8 dollars for 2 items and sending me a random color to shut me up. This website is trash, just like their stores. If something is out of stock, cancel it. If you want to offer another color, let the buyer know and don't charge them for a random product they never asked for. I have 3 kids and a full time job. This leaves me zero time to go to the post office, pay for packaging to send back something I never chose and got charged twice for. The first time they issued the refund, it was back in my account the same day. I'm now on day 4 awaiting my money back.

I find good things at Marshall's once in a blue moon, but usually they have a very poor selection, and if i do find something... it's never in my size! House stuff is great though.

Saw a top online. Was ready to order, but $8.99 for a $12.99 top? Ridiculous! There are two Marshalls near me. I checked them both, not my top, and all they have are clearance junk.

I love their selection of handbags. They also have great customer service. Shipping is fast, and they are helpful with questions. This is one of my favorite places to shop.