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How would you rate Marshalls?
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South Carolina
1 review
0 helpful votes
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Item Shopping
July 24, 2021

My family wanted some items I had gotten me a colorful blanket for very cheap, a beautiful cheetah skirt, a comfy soft shorts, and some notepads for writing!

Date of experience: July 24, 2021
California
16 reviews
12 helpful votes
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Great discount store
December 28, 2015

Usually very organized by departments. Same merchandise you can find at Macy's but much cheaper.

Best deals are found in communities that aren't high rent... lol

Date of experience: December 28, 2015
Tennessee
10 reviews
0 helpful votes
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I shopped at Marshalls before my 25th high school reunion. I felt amazing wearing my new clothes and they sctuslly looked as if they were made for me specifically. Grest quality clothes.

Date of experience: October 12, 2016
California
3 reviews
6 helpful votes
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I really like the fashion choices at Marshalls, but you really have to watch where you go because they don't all carry the same items. The Marshalls in Emeryville (Northern Cal) is the best store layout I have visited. Usually I go to the Marshalls in Fox Hills. They have a great selection of shoes and if you have time to search you can find so excellent bargains. I did visit the Marshalls on Sawtelle near Olympic and the parking over there sucks, but the selections are fantastic. The shoe section is much larger than the one on Fox Hills. Hmm, I wonder why? Have the powers that be not looked at the income demographics within 5 miles of Fox Hills? It makes no sense. There is also a wider selection of dresses on Sawtelle & Olympic. But for larger sized clothes stick with Fox Hills. But, if you really want higher end selections and largers sizes go to Ross in Ladera Hieghts (LA *******). Marshalls is really well stocked around November when they are getting ready for Christmas. Also, for Mother's Day, too.

Date of experience: June 18, 2015
Ohio
30 reviews
11 helpful votes
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Pricing
April 6, 2016

Love going there you can fine high end style at a low price all ways benign asked were did you get that

Date of experience: April 6, 2016
Oregon
29 reviews
48 helpful votes
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Pretty good prices
December 27, 2017

I have bought several things from them over the years.And not bad on prices and the people working there were very nice

Date of experience: December 26, 2017
Canada
3 reviews
1 helpful vote
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Very clean store
November 9, 2017

Staff is very helpful and asks if u need anything or any help it's nice to see staff that are friendly

Date of experience: November 9, 2017
New York
2 reviews
0 helpful votes
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Just love it, expedite delivery never had problems to return, a good quality, good verities, what else you need

Date of experience: August 7, 2021
New Jersey
3 reviews
4 helpful votes
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Never had a problem.
March 21, 2018

If you are shopping for a specific item you might to try other places. However, you can get good buys there. It's hit or miss.

Date of experience: March 21, 2018
California
5 reviews
1 helpful vote
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Marshalls is a step up from Ross. You can buy clothes here and it doesn't even look like you got them from an inexpensive store!

Date of experience: January 18, 2015
New York
2 reviews
0 helpful votes
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Cool
December 11, 2017

It's great I love the things they have they have really cool stuff bags, clothes shoes and house hold goods it one of my fav

Date of experience: December 9, 2017
Connecticut
1 review
0 helpful votes
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Look at the prices carefully. This is advertised as clearance. I enjoy shopping at Marshalls, so I decided to give the website a chance.

Date of experience: May 24, 2022
Illinois
4 reviews
0 helpful votes
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Good!
October 18, 2019

Buy a lot of stuff for my kids. The quality of the clothes is very good and they are not overpriced :)

Date of experience: October 18, 2019
Arizona
5 reviews
4 helpful votes
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Absolutely miss Marshalls
February 27, 2017

One of the best stores in the 90's - basically what Ross's is today. Sad to see so many of their retailers drop.

Date of experience: February 27, 2017
South Carolina
1 review
3 helpful votes
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Unless your in store I would skip Marshall's shopping all together... absolutely nothing except gift set of coffee cups were correct

Date of experience: April 16, 2022
Missouri
1 review
0 helpful votes
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Awesome!
December 8, 2022

If ur lookin for a good quality and affordable stuff that u need in ur home, go and shop at marshall

Date of experience: December 7, 2022
Georgia
14 reviews
46 helpful votes
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Hit or miss in this place
February 13, 2015

Hit or miss in this place. I sometimes find it hard to shop because the clothing is always messy and in the wrong size area. Nothing like falling inlove with a skirt I pull out of the Large area to find it is a small. And this is a lot. Employees that work at night are a joke. They believe they only have one job, to stock the shelves and talk on a cell phone. Then you have that power play going on with the 3 female managers. I applied for a position. Was hired but suddenly one of these managers calls me and says she cant find my references. So I arrive less than 10 minutes later with refrences in hand. As I am walking in the store (around 7:30 pm) I see 2 Latino ladies with there trunk open and about 10 handbags still in plastic talking to your customers as they walked in. I decided to step back and watch, clearly heard the name Tory Burch and $45 dollars and watched them sell your potential customer 3 handbags. This shopper got back into her car and left. So I go into the store, stop at the front to let someone know to get the manager on duty and she comes waltzing up and I point to the parking lot, tell her what is going on, afraid that this may be Marshalls stock being sold and she tells me oh they are just my friends and those are fakes. She then gets on the phone and I can clearly see one of this outside ladies talking back to her, she speaks to them in Spanish and they leave. I give her my references she says nothing to me and walks away. I call 2 days later and they tell me the position that I was already hired for has been filled as they were never able to reach any reference I provided them. Blatant lie! One was a good friend of mine, a professional in the area and she showed me her phone for the last 2 weeks not one call came from Marshalls or even a strange number. I was not given an opportunity to work because I caught your store manager allowing illegal activity to happen. You missed out on a great employee you could have really benefitted from my experience.

Date of experience: February 13, 2015
California
22 reviews
39 helpful votes
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Great Deals
September 10, 2015

If you look, you will find some really good deals here. Never a bad experience here, so we'll keep going.

Date of experience: September 10, 2015
France
15 reviews
15 helpful votes
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Love this company
January 19, 2015

Love this company
Quality and service
And HONESTY

Not like www.gilt.com or www.borderfree.com: thieves!

Date of experience: January 19, 2015
Oregon
18 reviews
40 helpful votes
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Always a fund experience to see what is new. Great prices and
Nice merchandise. A great place for high end seasonal items.
Great Fun

Date of experience: February 10, 2015

Overview

Marshalls has a rating of 2.2 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Marshalls most frequently mention and customer service. Marshalls ranks 69th among Discount Shopping sites.

service
41
value
38
shipping
29
returns
28
quality
32
+14