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MascotCosplay has a rating of 1.9 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MascotCosplay most frequently mention customer service, and tracking number problems. MascotCosplay ranks 75th among Cosplay sites.
We have our 10 years bear mascot changed and after a long time discussion we chose this store and it did not let us down. I asked for custom color and they did not charge me more for that. The mascot came in a box in good conditions. When I took it out of the case and let my husband try, it just fit him well. He can move everywhere in that suit. And it has a not bad vision. The most important thing is the parade soles they have for the feet part which is really helpful.
Ordered costumes prior to Halloween 2021. Was guaranteed delivery before then if expedited shipping was purchased. After paying through PayPal, nothing. No tracking, no communication. No product. Now a full week later. Fraud reported and payment being disputed. Stay away!
Just got my package. It came exactly on time. We are very excited when it got here and super excited how they look. Match the picture. Will buy again.
We ordered a mascot for our school. It took months to get it and when it arrived it was not even close to what we ordered. The company will not refund or try to correct the problem. I am reporting them to everyone I can. I cannot stress enough STAY AWAY FROM THIDS SCAM!
Tip for consumers:
STAY WAY FROM MASCOTCOPLAY
Products used:
It is not usable.
This was a great costume for my husband. Everyone told me they love this costume. If you wanna make people scream for your costume, it's the right one to choose.
Such a great attire I got. Very wonderful and amazing. Totally worth for money and price. When I wore it, it feel so comfortable and royal too. Keep up the great work.
Do not buy from this company we get scam to $300 for a giraffe mascot keep getting messages from Alice it's a standard message please be patient waiting to ship your mascot will be giving you a tracking number it goes on and on and we never get nothing or heard back from them the telephone number is a voicemail that comes on and you never get to speak to anyone please read all reviews don't buy from this Company also PayPal is scamming people They stick up for the company many have lost their money They made me pick a star and wouldn't allow me to send my review without picking one but one is way too high The website as well as their phone number needs to be shut down
They steal reputable companies photos and say they make them. You will not get what is in the picture!
DONOT ORDER, customer service number don't work and when you email everyone is getting the same response to Be patient. Tracking number provided does not exist. I WISH I COULD GIVE IT ZERO STARS.
Easy, user-friendly website, They are fast with processing, Highly recommended!
Service was done thoroughly and faster than expected. Thank you
Tip for consumers:
So far so good !!!
Products used:
all
Horrible. Same experience as some of these other people. Never received. No customer service. Learned my lesson. Thieves.
I like dog mascot costume because of the high quality merchandise.
This is a great store to purchase from online.
FAKE FAKE FAKE READ EVERY REVIEW DO NOT BUY HORRIBLE NO CONTACT INFO EMAIL ME IF YOU WANT MORE INFO DO NOT BUY
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Mascot manufacturing company specializing in custom made mascots for all your advertising and promotional needs. The Mascot Costume, Mascot Costumes, Mascot Halloween Costumes, Cheap Mascot Costumes, Mascot Costumes for sale at MascotCosplay.com
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