Mbenzgram

My title is what they say every week I emailed MBENZGRAM. 3 weeks no radiator. I don't think they have the parts. Don't wait for refund just dispute it with your credit card. Below is my car trying to purchase a radiator. I'm holding a cars and coffee Sept 25th I will share my experience with MBENZGRAM.

Don't look the fake reviews on here or you'll lose your money. Search the Facebook group MBenzgram/MBgram waiting on refund group. Also search the BBB and read the 100's of reviews there. They'll take your money and never deliver a product or refund, even though they claim "It shows done on our end."

THIS PLACES HAS DRASTICALLY WENT DOWNHILL. I HAD TO FILE A CLAIM AFTER 2 MONTHS OF EXCUSES. RUN FROM THIS PLACE! THEY WILL FEED YOU A BUNCH OF BS ABOUT SHIPPING IN 48 HRS BUT NOTHING HAPPENS! THEY ARE NOT A REAL BUSINESS. SEEMS LIKE SOMEONE WORKING FROM HOME PART TIME AND DROP SHIPPING WITH NOBODY TO DROP SHIP FROM LOL. I HONESTLY THINK THEY HOPE YOU GIVE UP AND LET THEM KEEP YOUR MONEY...

This is nothing more than a scam site! They'll take your money without having your parts or even having access to your parts and refuse to issue the refund even after their "7-10 business day" policy…they will NOT answer the phone and all you'll get are automated response emails of "someone from accounting will assist you shortly"! This is a garbage site and I have ZERO clue as to how they have ANY good reviews, I'm out $500 to them DON'T DO IT!

I order a part from this MBscams and have been taken through the rabbit hole with them. Everyone in the country has this part in stock and also check with HOLLEY performance group on this item. I was informed that there is no back ordered and have hundreds on the shelf as well as there venders. They asked who I ordered it from and they said they are NOT a dealer to sell there parts! I'm sure this goes for all parts they list way below retail price. My advice is to boycott this scammer company and spread the word like a wild fire. You will never see a product and will never see a refund. I've got my financial institution, attorney general, BBB, federal trade commission aware of this issue and hundreds and hundred of more victims to this scammer company.

Ordered a set of headers for a small Ford nothing in the listing says not in stock. Waited for weeks to recieve an email or tracking anf nothing.

Do get suckered into the fiscoubt code bullsh1t its a ploy to sell you stuff that they dont have.

Another drop ship joke.

AVOID THIS COMPANY!
Nothing but the run around, one line responses to emails, never answer phone calls. Was told beforehand placing my order I would receive the item "within a week" after two weeks of no confirmation as to why this information was given and still had no shipping information to confirm my order was fulfilled I had my order cancelled. Now, over a week has passed and still have not received a refund into my account.

I purchased a AFE Momentum HD Cold Air Intake System w/ Pro 10R Media for my 2020 Jeep Wrangler (JL) V6-3.0L for $351.70. After a few weeks I went into there website www.mbenzgram.com to see what was the status of my order. They told me the part is on backorder and said it will take a few weeks to arrive. After a few Weeks i contacted them again and they told me the same backorder should be getting next month. On Aug 8,2022 I decided to cancel order and get a refund. They cancelled my order and i have been going back and forth with them and haven't received a refund. Do not pass the 90 day that the credit card company will protect you for. Stay away! Trust me.

Mbenzgram stole our $2600. 00 and refuse to refund our money and refuse to send us any product! They hangup the phone when we try to talk to someone for a refund! We are contacting the authorities to see what action we can take, please please do your self a favor and stay away from this fake company.

I was promised time and time again that my product was going to be shipped. After several weeks I cancelled the order. I placed the order using AFFIRM. I was told by the sales department the order was canceled but I needed to contact their accounting department about cancelling the affirm loan. So i emailed the accounting department. You get an automatic reply from them asking that I give them 24 hours to respond, that was February 6th...still no response and no refund. Reported to BBB also. Reported the company to Affirm as well. Stealing peoples money is not a good way to do business.

I ordered a turbo the 19th December 2022. Couldn't get ahold of anybody on the phone for questions about my order. Ended up canceling my order on Dec 27th 2022 and requested a refund
Here it is the end of January 2023. With several emails back and forth with bull$#*! run around. Still no headway on getting this resolved.

Order brakes and tires on the 4th called to find the status on the 10th and it was not in stock. From the manufacturer said it was in stock today so I canceled the order. It's not the 20th to not receive credit for the $1900 purchase. Call the Company three times left messages and emails on the credit with no answer
Call my bank to contest the charge a very bad place to do business

Ordered 383 stroker rotating assembly 10/29/22 said they would email when shipped waited 2months no word called they said two weeks to ship waited one month again nothing emailed them again they said back ordered waited another month emailed them again said still backordered waited two months 4/25/22 told me part no longer available and canceled my order. Looked on their web site and they still have it listed at higher price but looks like still can buy one, seems like they do not stand up to their price, but they took my money. No sorry or nothing now have to wait 2 or 3 weeks for refund. Better off to go to Summit or Jeg's better service and you know thy will treat you right and keep you informed about your order!

Writing this review because Mbenzgram charged 537$ to my credit card and didn't even have the tires I ordered in stock. I have no idea why they charged my card if they did not have the product. Now almost 3 weeks later and several emails stating I NEED MY MONEY REFUNDED! I'm getting the run around. Been told twice they're accounting debt would reach out to me and noting what so ever. Finally had to have my credit card company void yhe transaction because apparently Mbenzgram is either lazy, doesn't care, or flat out isn't gonna refund the money. I also has to report then to the BBB.

These folks took money, no parts, no refund! They have two employees on file and are scamming thousands of people! Stay away…contacting attorney general for assistance.

I kept getting the run around about my order, saying it would be shipped next week, etc. after 2 months, I gave up and just canceled it. Shop other vendors for good service.

Fraud company stole my money! Canceled an order last month and never got my refund. So many complaints, lok at the Facebook pages made for refunds from them.

This place will not answer you back when trying to get a refund. Look at there linked I page before ordering… trust me. They got me once but never again.

Purchased a carb online 8/5/2022. Upon not receiving my order and no response, I cancelled on 8/25. I've made several failed attempts via e-mail and phone to receive refund.

Ordered 230 dollar head gasket. Recieved email they got order and was getting it together. That was a month ago and I will never do business with this company again.

I ordered a part from this POS place almost two months ago and they still have not shipped it. They will not answer the phone and they will not ship the part. It is automated and they take your money and don't care about giving you what you paid for. JUNK BUSINESS!

Should of done research. Ordered wheels. For weeks told me they were about to ship. Never did. Finally asked for refund. They told me 5-7 days. It's been 14. Guess I will have to dispute it now.

Ordered the BBK 97-04 GM LS1 High Flow Billet Aluminum Fuel Rail Kit more than 4 weeks ago now and it still hasn't arrived! Contacted their customer support via email 2 weeks ago and was told it was 1 week out, I still have no shipping confirmation and upon a follow up email regarding the matter I got the same generic response from them telling me my "ticket has been updated". When I call to speak to customer support I just sit on hold, no one answers the phone for 15 minutes and then it disconnects. You're better off going anywhere else.