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Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mbenzgram most frequently mention credit card, customer service, and business days problems. Mbenzgram ranks 62nd among Car Racing sites.
Super fast replies and extremely helpful service. Messaged them just asking when I can expect the package to be shipped and they replied fast and my new exhaust system arrived within 24 hours of the message. Overall great company with good prices 5/5
Waiting on parts sense 09/04/22 have called and emailed trying to get an idea of what is taking so long they don't answer the phone and haven't received an email back at all for a $2000 order I'm not happy with no reply
After quite a long time of waiting and constant emails with different replies, I finally received the item I had ordered and I must say that I'm very happy with my purchase and at a great price
Products used:
AFE Magnum Force Intake system
Date of experience: March 10, 2022
I ordered a High Volume Water Pump for my Hot Rod Falcon from them because I save a BIG $23.00
I ordered this on the 25th of February 2022 and never got it. I had to write them about every 2 weeks to find out where it is and the stand can reply was a mfg. Problem and that it is to ship in 2 weeks. This went on for 2 months and I was NEVER emailed any UPDATES from their wonderful customer service department. 14 days ago I finally canceled my order and was told that refund would show up on my card in 7 to 10 days. Never happened, on the 13th day I wrote and asked for my refund and was told that it had not been approved for refund and then I got a reply from them saying I would get the refund in 4-5 days.
For a saving of $23 and all this waiting and BS, this place is a complete JOKE and by the way I called Summit and got the exact same pump in 4 days
Very dissatisfied!
Date of experience: May 5, 2022
I ordered a tunner kit from them and they gareteed that it would fit my truck. Well when I called deablo they said they are wrong and that they don't have that programer for my truck. So I called to cancel it and got no answer on 4 tries so I did it on their web page. It went on being ignored for over a week after trying to get my refund by email I only got the same exact answer every time so after 14days I've reported them to the BBB for frayed and faults advertising and I called deablo who makes the programers that mbgram says they sell and told them what they are doing. So be careful of what you buy from them and double check the part first before you pay for it or you might not get your money back from these thieves...
Tip for consumers:
Shop some where else
Products used:
Deoblao tunner
Date of experience: August 30, 2022
This website is a joke. It's been 6 months and nothing. Tried to call and cancel. They give you the runaround. Do not use this company.
Tip for consumers:
Don’t use this website
Products used:
Headers
Date of experience: May 9, 2022
3 weeks and no refund. No replies and no product. They say they canceled the order thecday after purchase but no refund 3 weeks later. Don't use this company.
They will take your Money and run!
Tip for consumers:
Don't use this site
Products used:
Autoparts
Date of experience: February 2, 2023
These scumbags got my dad for $350. Kept telling somebody from the accounting department would contact and they never did. Hope they burn in hell!
Tip for consumers:
Never trust these scam artists
Products used:
None they never even sent the product or resolved it. Just a straight rip off!
Date of experience: January 27, 2023
Thieves scammers not a real company will take your money and not ship product!
Rating is zero crap hope they put in jail
Date of experience: February 17, 2023
I wouldn't recommend im down 300$ and they wont answer the phone and still havent gotten refund from talking to people through email.
Tip for consumers:
Dont
Products used:
Never got products
Date of experience: October 25, 2022
I ordered shocks for my Mercedes, they are working too good. Their suspension is amazing. I will definitely order some parts in future.
Products used:
Shocks
Date of experience: February 28, 2022
Ordered in April and never received my merchandise. Tried communicating with customer service and no response! Don't buy from these scammer!
Date of experience: May 28, 2023
The worst company to order from they are a bunch of liar Waited 3 months for my product never got it telling me is on the way but it wasn't
Tip for consumers:
Phone by here
Date of experience: April 28, 2022
I ordered products that were delivered with utmost care and effectively. They are best at helping people out with their services.
Date of experience: February 16, 2022
They have been the most reasonable and helpful company for my 2014 ZL1 parts. Quick shipping and good customer service!
Products used:
Front splitter , air intake , supercharger kit, tires, wheels, brake pads , carbonfiber hood , lowering kit bmr.
Date of experience: March 2, 2022
Worst business ever, jerking me around for 1.5 month and no item, cant cancel the order, no one picks up the phone, stay away from these crooks.
Products used:
None
Date of experience: March 20, 2023
I ordered a set of tires on March 3rd. They charged my card - took my money - $670. Never got anything about saying when they'd be shipped. I called on March 7th to find out when they'd be shipped. They said the tires were on backorder. I asked to cancel the order because I needed the tires now. They agreed to cancel the order and said I would be refunded in 7-10 business days (which in today's day is an outrageous amount of time for a credit card refund). I waited the 7-10 days and then called again. Told it was processing. I called again and they said that accounting would contact me. They never did. I emailed them. I was told accounting was handling it. I called again and again was told that it was processing but that I'd have my refund by tomorrow (the 18th). Still nothing. Another week and more calls and still being told a line about accounting... processing... supervisors will handle... i'll be contacted... still nothing. I finally had to file a claim with my bank. I just called again today and the person on the phone say "you filed a claim with you bank - you'll have to contact them now". The person on the phone dodged the question when I asked why did it had to take me filing a claim with my bank to get my money back? A lot of good reviews for this site and that's why I went with them. Buyer beware - if you are going to buy from them call to see if it's in stock first.
Tip for consumers:
Call first to see if the product is in stock. Don't order it if it's on backorder.
Products used:
I bought tires from Simpletire.com
Date of experience: March 29, 2022
Do not order from them they took 4300 dollars from me. They always say it will be shipped next week asked for a refund and never received it.
Date of experience: December 29, 2022
On the 3/6/23 i ordered a ride tech 4link and coil overs for my 64 galaxie its now the 4/4/23 and i still cant get any one to answer the phone or call me back. They charged my account within 24 hours but for almost a month all they can email me back is our shipping department will send u an update in 48/72 hours...they have told me that 4 times now and one time they said they would have me a shipping confirmation by end of the day that never happened...so at this point i called ride tech direct and asked if it was a custom build to see if that was the hold up. RIDE TECK SAYS THAT MBGRAM ISNT A DEALER FOR THEM AND THEY HAVE HAD THIS PROBLEM BEFORE AND ITS A HASSEL FOR THE CUSTOMER... I wouldn't order anything from them again! I would put pictures in the cements but I don't have anything to take pictures of
Tip for consumers:
Money isn't free and its really frustrating when you spend 2900 and after a month you cant find out when your order with be shipped or if it will ship
Products used:
have not received it
Date of experience: April 4, 2023
Bought a seat form this company and never recieved it here we are over a year later and they refuse to give me my refund
Tip for consumers:
It's a scam
Products used:
None because I never revieved my order or a refund
Date of experience: September 15, 2022
Do not order anything from these guy been reaching out over and over trying to get my money back and had to start a credit card dispute.
Tip for consumers:
Do not buy anything from these guys they’ll rip you off and take your money without refunding or sending product
Products used:
Tires
Date of experience: November 14, 2022
Ordered an almost $1000 dollar exhaust, they never shipped the part, and they will not return my money. Stay far far away.
Tip for consumers:
Do not do business with them at all costs.
Products used:
None. Never shipped it, and didn’t refund my money.
Date of experience: May 26, 2022
Made a purchase for a significant amount. This company came up along with many reputable companies during a web search. They were offering 10% off for the products they were selling. However, after doing some research, I quickly realized that they were sham. Request a refund, but just like many other people, I received same ol' messages "accounting will refund your money within 7-10 days. That's a lie. I filed a complaint with FTC.gov, and highly encourage others who have not received their money from MBSHAM's to do the same. FTC lawyers will investigate and take appropriate action against MBGRAM.
Update; this morning (30 July) I received my refund from MBGRAM. In my opinion, here are my reasons why I received my refund this quick.
Open my case with Affirm
Filed fraud report with FTC (sent them a copy of my report)
Filed BBB (sent copy of the report toMB)
Submitted my case to a local TV station (waiting response from them).
Informed MBGRAM that I was going to file report with local policy (no need since I received my refund)
Tip for consumers:
Do not purchase anything from this company
Products used:
Car aftermarket parts
Date of experience: July 29, 2022
This company is a bunch of thiefs take your money and send nothing buyers beware no refund no parts they should be in jail
Tip for consumers:
There thiefs
Products used:
Didn't get anything
Date of experience: April 11, 2023
My husband bought a carburetor they never sent it, he asked for refund they told him 7 to 10 days, its been 2 weeks and we haven't got our refund
Date of experience: April 12, 2023
MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797
MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797
