Mbenzgram

$630 order in June 2022. No stock, order cancelled and refund approved. After 68 emails and over 50 phone calls not answered or returned, still no refund. They lied about refund, credit card company has never received a transaction.

I normally don't write reviews but I feel like people should know that this website is a scam and will take your money. I paid $1300+ for some car parts to put on my vehicle in april 2022 and it is now February 2023 and I have yet to receive my parts or my money back after I have emailed and called numerous times. I have tried and tried and all they do is ignore you or send you to a different department and it goes nowhere. Please do not spend your money here and do not trust this site.

After waiting eight days for them to ship my order I decided to cancel it. It has now been three weeks since canceling my order and I still have not received my refund after I was told it would only take a week. There is no point in calling them because they will not answer and you'll be lucky to get a response via email.

I can copy and paste all the 1 star reviews.

They sell parts they don't have in stock. Gladly take your money and stall you for months blaming the supplier and if you ask for a refund they stall you blaming there accounting department. They made me open a Venmo account to refund my money saying my order was old and unable to refund my credit card.

These people have no soul

I returned my exhaust system and it was received by the associate Felicia on February 16th. I have sent more than 50 emails to customer support as well as the accounting department and have continuously got the runaround saying my refund will be processed soon by customer service but have never received one response from accounting and I have yet to receive the refund for my exhaust system and I paid over $200 to have it returned so I am out over $1000, please spend your money elsewhere as this company is full of thieves and crooks. I am not the only one that has had their money stolen. Some people have never received the product and others never received a refund just like me.

Do not buy from them. They are fraudsters, good luck ever getting a real reply from them. I have been fighting to get a refund from them for over a month, but don't worry, their automated email says its being reviewed by their "accounting department" for 30 days. Scam.

Ordered tires, after 2-3 weeks of not receiving them, company gave me canned "1-2 weeks to ship". After two months of my receiving them, I requested a refund two weeks ago that still has not been processed. This place is garbage and a scam website. Beware!

There send me email make me open my account with venmo and still not receive my credit.The answer I always received the tire are back other and I asked for refund still not receive I can't get them by phone or email this company look to like scam there have refund over 3000$ and I can't have any answers

I buy parts and it's available on their websites, after 5 days they says parts is on the way then few days after says it was back order, so they offer a refund, until now I don't receive my refund and it's been almost 1 month, they will send you a random email but Looks it was automated email and saysinh the same thing that accounting will send me a refund - their phone number is not working, - don't buy with this company

I ordered a set of rims for my son! They never came after 1 week, then nothing after 2 weeks. So I emailed them, they said arriving tomorrow and will be in stock, then ship out. 3 days later no emails for tracking code. I email them back, then they say arriving in 3 days. The 3 days later no email, I email them and they say, wait for tracking code in 24 to 28 hours. Nothing, so I emailed them back nd cancelled the order. Wasted 3.5 weeks of my time for nothing. Horrible communication, and never, ever...never answered their phone! Liars and thugs scam artists! Now I have to call mt credit card company to get the charge disputed! What a waste of time.

Cancelled my order. They did not refund the money. Called "customer service" some guy on a car phone. Said his "accounting department" needed to handle this request. Never heard from them again. I had to report a dispute with Affirm to get my money back. Do not do business with them!

Needs to be Ten negative stars... Ordered Tires, $4,250.00, Waited 7 months on promises that they were shipping. Never received them or my refund. Capital One Visa says that it has been too long and will not do anything even with the 35 pages of the email communication chain. I contacted Visa directly with no response. This Company is still a Visa merchant with no repercussions. Beware of this company and with... WHATS IN YOUR WALLET!

This guys take your money and never give you a straight answermbgram took me for 747.00 turn them but nothing become of it. Steve Schmidt got for 695.00 he does live in Indianapolis's so that's a good thing file a complaint with the attorney general office jury still out next my attorney gonna cost but hopefully I will prevail and get everything back.

They will scam your money by telling you it's a manufacturer delay and when you finally had enough and ask for a refund, they will send you an email saying it's cancelled and refunded but you will never receive the money. Read the reviews on this here. There is even a dedicated FB group for victims affected by this scammer.

Truly a pleasant experience at Mbenzgram, professional and precise. Excellent service delivery and passionate about their customers. They will always be my "Go-to" company for car parts. I recommend them to anyone.

Stay away from this company matter of fact RUN! Check out the Facebook group of over 500 members they have scammed including me. Finally did get my money back after after 2 months and intense emailing,filing complaints with FTC,Orange County consumer complaint dept,and credit card company! They never answer the phone and won't return calls,only generate computer emails trying to string you along until your time is up to dispute charges. Even offered a lower price to me if I could just wait a bit longer! What a joke I had already paid for the part in full!

If I could give 0 stars I would. This company is robbing me, I ordered wheels back in early February that were supposedly "in stock". I waited two months. All they would tell me every time I checked in after 2-3 weeks with them was that I needed to wait another 2-3 more weeks, no matter how many times I waited 2-3 additional weeks. It was the same result. Nothing, not even an email or anything, so I figured hey they don't have them and they can't get them… that's okay I'll just cancel. I cancelled and got a email on April 13th saying my order has been cancelled and refunded please allow 7-10 days for refund to post to your account, it is now may and nearing 30 days and i haven't gotten anything refunded and nobody answers any emails or phone calls, instead they make me wait on hold for 30 minutes and then the call just ends lol. I have never experienced this with a company but I recommend nobody purchasing anything from mbenzgram or you could be in the same situation as me.

Ordered a part from this company. Waited a week for a delivery confirmation, nothing. Called and they stated that it would be shipped out Thursday ( Monday call) and would get ship confirmation. Nothing. Emailed situation, reply was that order would ship in caps and in caps I would receive email when order is on the way. Again nothing. Called again, service insured me ship out at end of the week. I am now a priority. Nothing. Week later Called again service states that order will be shipped expedited by end of day and the manager was informed. 4 days later nothing. This has been going on for over a month.as 3/28 cancled the order. Let's see how long this takes! Don't order from this company empty promises to keep you hooked.

Mbenzgram is selling best products in affordable price. I got perfect fit jackets for myself and I totally love them. Quality is so so good. Also they are giving 10% discount, go check their site. Happy shopping :)

Don't waste your time. They will say the part you need is in stock but it isn't. I've been waiting for a refund of $170 for months. No customer service. Nobody answers the phone and nobody will return your call nor emails. Go report them to better business burough.

Mb gram never sent my money back when I refunded, every time I contacted them about it they said someone would cantact me and no one ever did. I don't recommend this site at all.
I am a real person not a paid reviewer.

MBENZGRAM

Buyers beware this company is not what they seem like. At first everything looking good, but they only take your money and very few receive the parts they order all reviews are fake. Good luck trying to get a refund some do and mostly none will ever get a refund. After the fact there is no physical street address so you can't mail or visit site. Only email or chat and when you press a issue they end it. I lost a lot of money so I'm trying to help those who haven't been trapped.

Placed order in March, they said they didnt have the item in stock even though their site did not show it was out of stock, asked me to wait a couple weeks. Ok, no problem - well its end of July and still nothing! Keep emailing them and each time is "it will be shipped next week", already asked for refund. Nothing yet.

One of the worst experiences ever at an automotive site, and thats saying a lot.

Will update if they actually ship or refund the order!