Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mbenzgram most frequently mention credit card, customer service, and business days problems. Mbenzgram ranks 62nd among Car Racing sites.
Super fast replies and extremely helpful service. Messaged them just asking when I can expect the package to be shipped and they replied fast and my new exhaust system arrived within 24 hours of the message. Overall great company with good prices 5/5
Waiting on parts sense 09/04/22 have called and emailed trying to get an idea of what is taking so long they don't answer the phone and haven't received an email back at all for a $2000 order I'm not happy with no reply
No one will ever answer you wait 3 months always we'll contact you I just want my money back back can't seem to get any one to do that
Tip for consumers:
Don’t
Products used:
A legitimate company
Date of experience: August 24, 2022
Do not purchase from this website. It is a scam. I have proof. I would only hope you listen to my advice. It's a scam
Tip for consumers:
They will steal your money
Products used:
Exhaust
Date of experience: April 16, 2022
Mbgram is very bad company I ordered a parts and waited for 4 months and never got the part i called them 100 times they never answered DO NOT ORDER from this scammers
Date of experience: March 6, 2023
I ordered items from this company last year thinking I was getting a deal because it was on sale they said it would take up to a month to a month and a half I said okay then I kept contacting them afterwards they said I am getting ready to ship almost 4 months went by then I canceled the order they said refunded no refunds no items they won't return any calls to me if they do say anything to me in emails they tell me it will be taken care of right away and now it has been up to 6 months I had to get a loan to purchase this item I am still making payments the people who have the loan through tell me they cannot help me because it has been more than 60 days then I look and I see other people say the same thing I'm seriously thinking about calling a lawyer and getting his other people involved and find the lawsuit against this company that is ripping people off I paid them almost $800 and I'm making payments on it if 10 people had that $800 that would be $8,000 I'm sure it's way more than that I don't understand how these big companies can get away with it and then you look and their review is a four-star? I guess I don't matter and new to these other people that paid their money and received nothing I'm not done with this?
William Alexander
Tip for consumers:
Buyer beware this place is a total ripoff scam asking for pictures of your ride when you're done and not even sending you the items or refunding you or anything total fraud how does this country allow people like this to have a name and a business??
Products used:
I tried buying an exhaust kit but never received anything?
Date of experience: June 25, 2023
Bought a clutch from them didn't hear anything so asked for a refund says it's been refunded and I still haven't seen my money been almost a month
Tip for consumers:
Wouldn’t recommend
Products used:
None
Date of experience: April 25, 2022
Ordered bars almost 6 months ago every time I email I get the same your order shipped you will receive tracking info in 24hours...6 months now.
Tip for consumers:
Don't buyn they are scammers
Products used:
Never received
Date of experience: March 14, 2023
They were quick to friendly! Highly recommend to anyone looking for parts. Inexpensive and delivered fast.
Products used:
Plugs
Date of experience: February 8, 2022
These people are thief's, do not buy anything from them. There are many complaints on BBB including mine
Tip for consumers:
mbenzgram is a scam
Products used:
wheel, never shipped and not refunded
Date of experience: April 25, 2022
Communication was great only thing I didn't like was my order took 9 business days just to ship but overall Experience was great.
Products used:
Takeda short ram air intake for 09 Honda Accord V6!
Date of experience: February 25, 2022
I ordered crate engine and some other parts for my racing car. Everything was so good and up to the mark. I recommend this site to everyone!
Products used:
Parts for racing car
Date of experience: February 23, 2022
Horrible to do business with. Buy from a reputable company. Check reviews from BBB. Company is lucky I don't live in California.
Date of experience: January 27, 2023
Bought an exhaust, they never shipped it, and when I cancelled my order, they never refunded my money. Scam.
Tip for consumers:
Do not lose your money with this scam site.
Date of experience: June 2, 2022
Never sent parts and never refunded money, will not answer phone. Many attempts to get money or parts and they do not respond
Tip for consumers:
Do not use unless you want to lose your money
Products used:
None,they never sent it
Date of experience: November 5, 2022
IF YOU BUY FROM THIS COMPANY YOU WILL LOOSE YOUR MONEY!
I DO NOT KNOW HOW THEY ARE STILL SCAMMING ONLINE. THIS IS A FAKE REVIEW SITE AND THIS REVIEW MAY NOT BE PUBLISHED BUT IF IT IS "BUYER BEWARE"!
Tip for consumers:
THIS IS A SCAM COMPANY
Products used:
TIRES
Date of experience: July 7, 2022
Do not do business with this company you will get no product they will not refund you they will screw you
Tip for consumers:
Do not use this company
Products used:
This company is a joke you will never get your product from them and you won't get a refund
Date of experience: April 19, 2022
Worst customer service never received item nor refund keep getting told someone from accounting will reach out its going on 2 months now
Tip for consumers:
Dont do it
Date of experience: October 18, 2022
There's a Facebook page with everyone's problems on it. Total scam. Can't get money back from them or affirm
Tip for consumers:
SCAM
Products used:
Tires / never even sent them
Date of experience: September 14, 2022
Placed an order and got confirmation email but nothing more. Multiple calls/emails, no response. Crooks!
Date of experience: April 23, 2023
Great help finding the part I needed. Fast purchase with a 5% discount. Fast shipping also makes great value for money.
Products used:
Fuel pump
Date of experience: February 8, 2022
I received the carb for the camaro
It was the best price and free shipping
No issues
I also got they wheels on special order waited and for them
Thanks
See you again
Products used:
Carb
Wheels
Date of experience: February 6, 2022
This place is a Rip-Off I ordered tires from this place in October for them to tell me that tires are on back order waited months till they tell me they will refund me my money they tell me they can't since my order was placed months ago then wanted me to open a Venmo account in order for them to refund my money so I decided to switch to tires they told me they had instock and even told me I wouldn't have to pay extra money (Per Supervisor) to change them then about a month later still No tires so I called and called and called them gonna tell me that I would have to pay extra for the other tires or I would have to call my bank and tell them to accept my refund so after going back and forth with them I just ended up forking over extra money for them to tell me my tires would be shipped out tomorrow! Ordered my tires in October 2021 and now it is May 2022 and still waiting on my tires to be delivered! This place is such a Scam Bad Business I Will Never Do Business With Them Again! Didn't even offer me a apology for all my troubles! After waiting Months for My Tires! Still Waiting on My Tires! We will see how fast they get here if they ever send them…. Smh! I can't lie some people tried there Best to Help Me but was Unsuccessful!
Tip for consumers:
Stay Away from them by All Means!!!!!
Products used:
Still waiting on Tires
Date of experience: May 17, 2022
DONT EVER BUY PARTS FROM THEM THEY ARE SCAMMERS I ORDERED A PART ITS BEEN 25 days and still no part I had my ordered canceled and I still haven't received my refund back please avoid this company
Date of experience: April 27, 2022
Purchased a Fast EZ TCU Trans Control Kit Jan 10 2022. March 30 2022 I still had not received the item so I cancelled the order. I received an email stating the order was cancelled and I was refunded. As of April 20 2022 I still Have NOT been refunded and can not get ahold of anyone at MBGRAM or MBENZGRAM to resolve this matter. They have salespersons to take your money but no customer service reps to refund your money (because of COVID)! I guess its ok for sales personnel to talk on the phone but not customer service to work during so called pandemic. In sort use AMAZON! I received the same item from Amazon in two days!
Tip for consumers:
Don't Shop With MBENZGRAM!!!
Products used:
Trans Controller
Date of experience: April 20, 2022
Ordered a part in January. Not delivered. Now I requested a refund, but no one wants to process the refund.
Date of experience: July 19, 2022
MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797
MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797