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    Mbenzgram

Mbenzgram

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Overview

Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mbenzgram most frequently mention credit card, customer service, and business days problems. Mbenzgram ranks 62nd among Car Racing sites.

  • Service
    304
  • Value
    260
  • Shipping
    268
  • Returns
    272
  • Quality
    237
View ratings trends
276
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How would you rate Mbenzgram?
Top Positive Review

“Fantastic customer service”

Mitchell D.
3/17/22

Super fast replies and extremely helpful service. Messaged them just asking when I can expect the package to be shipped and they replied fast and my new exhaust system arrived within 24 hours of the message. Overall great company with good prices 5/5

Date of experience: 3/17/22
See positive reviews
Top Critical Review

“No communication”

David H.
5/8/23

Waiting on parts sense 09/04/22 have called and emailed trying to get an idea of what is taking so long they don't answer the phone and haven't received an email back at all for a $2000 order I'm not happy with no reply

Date of experience: 4/8/23
See critical reviews

Reviews (414)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76) credit card (49)
Thumbnail of user matthewh1777
California
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

No one will ever answer you wait 3 months always we'll contact you I just want my money back back can't seem to get any one to do that

Tip for consumers:
Don’t

Products used:
A legitimate company

Service
Value
Shipping
Returns
Quality

Date of experience: August 24, 2022

Thumbnail of user ryanh1075
Oregon
1 review
2 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Do not purchase from this website. It is a scam. I have proof. I would only hope you listen to my advice. It's a scam

Tip for consumers:
They will steal your money

Products used:
Exhaust

Service
Value
Shipping
Returns
Quality

Date of experience: April 16, 2022

Thumbnail of user edons2
Georgia
1 review
0 helpful votes
  • Send Message
April 5th, 2023

Mbgram is very bad company I ordered a parts and waited for 4 months and never got the part i called them 100 times they never answered DO NOT ORDER from this scammers

Service
Value
Shipping
Returns
Quality

Date of experience: March 6, 2023

Thumbnail of user hoc33348
Colorado
1 review
1 helpful vote
  • Send Message
July 25th, 2023

I ordered items from this company last year thinking I was getting a deal because it was on sale they said it would take up to a month to a month and a half I said okay then I kept contacting them afterwards they said I am getting ready to ship almost 4 months went by then I canceled the order they said refunded no refunds no items they won't return any calls to me if they do say anything to me in emails they tell me it will be taken care of right away and now it has been up to 6 months I had to get a loan to purchase this item I am still making payments the people who have the loan through tell me they cannot help me because it has been more than 60 days then I look and I see other people say the same thing I'm seriously thinking about calling a lawyer and getting his other people involved and find the lawsuit against this company that is ripping people off I paid them almost $800 and I'm making payments on it if 10 people had that $800 that would be $8,000 I'm sure it's way more than that I don't understand how these big companies can get away with it and then you look and their review is a four-star? I guess I don't matter and new to these other people that paid their money and received nothing I'm not done with this?
William Alexander

Tip for consumers:
Buyer beware this place is a total ripoff scam asking for pictures of your ride when you're done and not even sending you the items or refunding you or anything total fraud how does this country allow people like this to have a name and a business??

Products used:
I tried buying an exhaust kit but never received anything?

Service
Value
Shipping
Returns
Quality

Date of experience: June 25, 2023

Thumbnail of user dylanr163
Pennsylvania
1 review
1 helpful vote
  • Send Message
May 25th, 2022

Bought a clutch from them didn't hear anything so asked for a refund says it's been refunded and I still haven't seen my money been almost a month

Tip for consumers:
Wouldn’t recommend

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: April 25, 2022

Thumbnail of user alexh1194
Nebraska
1 review
1 helpful vote
  • Send Message
April 13th, 2023

Ordered bars almost 6 months ago every time I email I get the same your order shipped you will receive tracking info in 24hours...6 months now.

Tip for consumers:
Don't buyn they are scammers

Products used:
Never received

Service
Value
Shipping
Returns
Quality

Date of experience: March 14, 2023

Thumbnail of user alaskanp1
Sri Lanka
1 review
2 helpful votes
  • Send Message
February 9th, 2022

They were quick to friendly! Highly recommend to anyone looking for parts. Inexpensive and delivered fast.

Products used:
Plugs

Service
Value
Shipping
Returns
Quality

Date of experience: February 8, 2022

Thumbnail of user normanf96
Washington
2 reviews
1 helpful vote
  • Send Message
May 25th, 2022

These people are thief's, do not buy anything from them. There are many complaints on BBB including mine

Tip for consumers:
mbenzgram is a scam

Products used:
wheel, never shipped and not refunded

Service
Value
Shipping
Returns
Quality

Date of experience: April 25, 2022

Thumbnail of user jorgea354
North Carolina
1 review
1 helpful vote
  • Send Message
February 26th, 2022

Communication was great only thing I didn't like was my order took 9 business days just to ship but overall Experience was great.

Products used:
Takeda short ram air intake for 09 Honda Accord V6!

Service
Value
Shipping
Returns
Quality

Date of experience: February 25, 2022

Thumbnail of user peterp1221
Virginia
1 review
3 helpful votes
  • Send Message
February 23rd, 2022

I ordered crate engine and some other parts for my racing car. Everything was so good and up to the mark. I recommend this site to everyone!

Products used:
Parts for racing car

Service
Value
Shipping
Returns
Quality

Date of experience: February 23, 2022

Thumbnail of user bryanj353
Missouri
1 review
0 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

Horrible to do business with. Buy from a reputable company. Check reviews from BBB. Company is lucky I don't live in California.

Service
Value
Shipping
Returns

Date of experience: January 27, 2023

Thumbnail of user michaelg5589
Florida
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

They charge my account and never received my purchase they don't pick up phone it's all a scam and fraud

Date of experience: February 4, 2023

Thumbnail of user adams1736
California
1 review
3 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

Bought an exhaust, they never shipped it, and when I cancelled my order, they never refunded my money. Scam.

Tip for consumers:
Do not lose your money with this scam site.

Service
Value
Shipping
Returns
Quality

Date of experience: June 2, 2022

Thumbnail of user williamw3447
Massachusetts
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Never sent parts and never refunded money, will not answer phone. Many attempts to get money or parts and they do not respond

Tip for consumers:
Do not use unless you want to lose your money

Products used:
None,they never sent it

Service
Value
Shipping
Returns
Quality

Date of experience: November 5, 2022

Thumbnail of user dennisb1202
North Carolina
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

IF YOU BUY FROM THIS COMPANY YOU WILL LOOSE YOUR MONEY!
I DO NOT KNOW HOW THEY ARE STILL SCAMMING ONLINE. THIS IS A FAKE REVIEW SITE AND THIS REVIEW MAY NOT BE PUBLISHED BUT IF IT IS "BUYER BEWARE"!

Tip for consumers:
THIS IS A SCAM COMPANY

Products used:
TIRES

Service
Value
Shipping
Returns
Quality

Date of experience: July 7, 2022

Thumbnail of user marck155
Canada
1 review
1 helpful vote
  • Send Message
May 19th, 2022

Do not do business with this company you will get no product they will not refund you they will screw you

Tip for consumers:
Do not use this company

Products used:
This company is a joke you will never get your product from them and you won't get a refund

Service
Value
Shipping
Returns
Quality

Date of experience: April 19, 2022

Thumbnail of user rafaell128
New Jersey
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

Worst customer service never received item nor refund keep getting told someone from accounting will reach out its going on 2 months now

Tip for consumers:
Dont do it

Service
Value
Shipping
Returns
Quality

Date of experience: October 18, 2022

Thumbnail of user alexanderh466
Nevada
1 review
1 helpful vote
  • Send Message
October 14th, 2022
Verified purchase

There's a Facebook page with everyone's problems on it. Total scam. Can't get money back from them or affirm

Tip for consumers:
SCAM

Products used:
Tires / never even sent them

Service
Value
Shipping
Returns
Quality

Date of experience: September 14, 2022

Thumbnail of user davidp5244
Nebraska
1 review
0 helpful votes
  • Send Message
May 23rd, 2023

Placed an order and got confirmation email but nothing more. Multiple calls/emails, no response. Crooks!

Service
Value
Shipping

Date of experience: April 23, 2023

Thumbnail of user lisac3210
Sri Lanka
1 review
3 helpful votes
  • Send Message
February 9th, 2022

Great help finding the part I needed. Fast purchase with a 5% discount. Fast shipping also makes great value for money.

Products used:
Fuel pump

Service
Value
Shipping
Quality

Date of experience: February 8, 2022

Thumbnail of user wadej44
California
1 review
2 helpful votes
  • Send Message
February 7th, 2022

I received the carb for the camaro
It was the best price and free shipping
No issues
I also got they wheels on special order waited and for them
Thanks
See you again

Products used:
Carb
Wheels

Service
Value
Shipping
Returns
Quality

Date of experience: February 6, 2022

Thumbnail of user joses923
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

This place is a Rip-Off I ordered tires from this place in October for them to tell me that tires are on back order waited months till they tell me they will refund me my money they tell me they can't since my order was placed months ago then wanted me to open a Venmo account in order for them to refund my money so I decided to switch to tires they told me they had instock and even told me I wouldn't have to pay extra money (Per Supervisor) to change them then about a month later still No tires so I called and called and called them gonna tell me that I would have to pay extra for the other tires or I would have to call my bank and tell them to accept my refund so after going back and forth with them I just ended up forking over extra money for them to tell me my tires would be shipped out tomorrow! Ordered my tires in October 2021 and now it is May 2022 and still waiting on my tires to be delivered! This place is such a Scam Bad Business I Will Never Do Business With Them Again! Didn't even offer me a apology for all my troubles! After waiting Months for My Tires! Still Waiting on My Tires! We will see how fast they get here if they ever send them…. Smh! I can't lie some people tried there Best to Help Me but was Unsuccessful!

Tip for consumers:
Stay Away from them by All Means!!!!!

Products used:
Still waiting on Tires

Service
Value

Date of experience: May 17, 2022

Thumbnail of user willg189
Maryland
1 review
2 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

DONT EVER BUY PARTS FROM THEM THEY ARE SCAMMERS I ORDERED A PART ITS BEEN 25 days and still no part I had my ordered canceled and I still haven't received my refund back please avoid this company

Service
Value
Shipping
Returns
Quality

Date of experience: April 27, 2022

Thumbnail of user royb586
Missouri
1 review
1 helpful vote
  • Send Message
May 20th, 2022

Purchased a Fast EZ TCU Trans Control Kit Jan 10 2022. March 30 2022 I still had not received the item so I cancelled the order. I received an email stating the order was cancelled and I was refunded. As of April 20 2022 I still Have NOT been refunded and can not get ahold of anyone at MBGRAM or MBENZGRAM to resolve this matter. They have salespersons to take your money but no customer service reps to refund your money (because of COVID)! I guess its ok for sales personnel to talk on the phone but not customer service to work during so called pandemic. In sort use AMAZON! I received the same item from Amazon in two days!

Tip for consumers:
Don't Shop With MBENZGRAM!!!

Products used:
Trans Controller

Service
Returns

Date of experience: April 20, 2022

Thumbnail of user brendonm54
Florida
1 review
1 helpful vote
  • Send Message
August 18th, 2022

Ordered a part in January. Not delivered. Now I requested a refund, but no one wants to process the refund.

Service
Value
Shipping
Returns
Quality

Date of experience: July 19, 2022

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From the business

MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797

Business History

MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797

Company Representative

Thumbnail of user mbenzgrams
MBENZGRAM S.
Marketing
MBGRAM Garage
Racing | Global Brand | Marketing | Distribution |
Since 2013 with over 160K members on Instagram
Powered by each other since 2013 as a marketing & social network for car enthusiasts
Racing in USA & Europe to share our passion with people that share the same DNA motorsports & racing.
sales@mbenzgram.com
530-778-4797

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