Make sure that you read the return policy. Nowhere on the sight does it say that you are ordering from Hong Kong. When my shoes arrived, they were too big and I didn't really care for the way they looked on.
When I contacted the company, they said that in order to exchange or return them, I would need to first return them, paying a $15 restocking fee, and pay the delivery and return shipping costs. That is probably getting close to the price of the shoes.
When they offered me a $25 refund and not need to return the shoes, they said first I needed to take a picture of the shoes to show that they don't fit. Great customer service! I would have paid for the return shipping, but to pay a restocking fee plus the delivery and return shipping cost was outrageous! I won't buy from this store!
Date of experience: October 15, 2010
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