• Md-factor

2018 CUSTOMER CHOICE AWARD

Md-factor

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Overview

Md-factor.com has a rating of 4.1 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Md-factor.com most frequently mention nutri hair. Md-factor.com ranks 231st among Hair Care sites.

  • Service
    18
  • Value
    18
  • Shipping
    18
  • Returns
    16
  • Quality
    19
Positive reviews (last 12 months): 75%
Positive
3
Neutral
1
Negative
0
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How would you rate Md-factor?
Top Positive Review

“Satisfaction”

Anthony A.
4/11/24

I'm happy with the service 😊... Always a pleasure using this platform Happy to refer this company...

Top Critical Review

“No Effect Even After Using the Product”

Bentlee W.
8/2/20

Although there are positive reviews stating the effectiveness of the product in the growth of the eyelashes within few weeks of application, others claim to have had no effect even after using the product for more than three months. It is clearly the case of the product working for a select group of customers.

Reviews (92)

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Reviews that mention popular keywords

md nutri hair (13) hair loss (9) 3 weeks (3) 2 weeks (3) 3 months (3) scalp essential (4) product works (3) products work (3)
Thumbnail of user anthonyarendse18
South Africa
1 review
0 helpful votes
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April 11th, 2024

I'm happy with the service 😊...
Always a pleasure using this platform
Happy to refer this company...

Thumbnail of user duniap2
Peru
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

I use it only for 3 days, as I was Allergic to it, I had constant itching and swelling.it did not work for me.

Thumbnail of user susanl2688
Susan W.

Dear Dania:

Thank you for sharing your experience with our lash conditioner, and we appreciate your feedback. We sincerely apologize for any discomfort you experienced after using our product. Your satisfaction and well-being are our top priorities, and we want to address your concerns.

One of the ways our lash conditioner works is by improving blood supply to the base of the lashes, promoting their growth and health. However, using an excessive amount of the product can sometimes lead to symptoms such as itching and swelling, as you mentioned. We apologize for any inconvenience this may have caused.

We recommend that you hold off on using the lash conditioner for now. The symptoms you're experiencing will resolve on their own within a few days. Once the itching and swelling subside, you can resume using MD Lash Factor with a modified application method to minimize any potential adverse effects.

Because our serum is clear, it is easy to use too much. We suggest wiping off the excess conditioner from the brush and applying only a small amount to the base of your upper lashes. It's best to do this in the evening, after applying your eye cream. You'll find that one dip into the product is sufficient for both eyes and brows. Please note that there's no need to dip or feel the product, as the serum is thin and clear.

To start, we recommend using the conditioner every other day, gradually increasing the frequency to once a day. With consistent use, you can expect to see beautiful lashes emerge within 4-8 weeks.

We truly appreciate your patience and understanding as we work to ensure your satisfaction. If you have any further questions or concerns, please don't hesitate to reach out to us. Our customer support team is here to assist you and provide any necessary guidance.

Thank you for giving our lash conditioner a try, and we hope that with these modified application guidelines, you'll be able to enjoy the benefits of longer and healthier lashes without any discomfort.

Warm regards,

Cassandra
MD Customer Support Team

Thumbnail of user leonag41
Ukraine
2 reviews
13 helpful votes
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May 17th, 2022

I have very sensitive skin so I am always cautious when trying new products. MD Factor was recommended to me by a friend, and she assured me that it was gentle enough for my sensitive skin. I was so pleasantly surprised by MD Factor. The product went on smoothly and made my skin feel softer and look more radiant. Now I regularly use MD Factor as a primer under make-up. It fills my large pores and makes my skin smooth. I would highly recommend this product to anyone with sensitive skin who is looking for a good primer. Thank you, MD Factor!

Tip for consumers:
Great products!!!!

Products used:
Primer

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Thumbnail of user marye415
District of Columbia
1 review
2 helpful votes
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July 6th, 2019

This is by far the most wonderful Medical Spa I have ever experienced. Dr.Lin is a true artist. I always leave feeling 100% more beautiful. More importantly, I feel absolutely confident that the botox and/or filler Dr. Lin has injected will be flawless. She exudes the confidence and kindness you would expect from a doctor.

Thumbnail of user sharlenek11
Finland
2 reviews
16 helpful votes
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December 27th, 2020

I received my MD Factor eyelash growth serum three days ago and I've been using it every morning and evening. I know it's too early to drop a review, but I'm just really glad that I've had no irritation or stinging since I started using it, and this alone makes me love the product. I can't wait to see how amazing this works for my lashes.

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Thumbnail of user territ342
Utah
1 review
5 helpful votes
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December 5th, 2022
Verified purchase

I've tried tons of serums that claim to make your lashes longer, and MD is the only one that has ever worked for me - I've two friends that started using it and they wish they'd have found it earlier. Plus, the folks that work at MD Factor are always friendly and helpful. The best!

Thumbnail of user susanl2688
Susan W.

Thank you Terri for your positive feedback!

Thumbnail of user serenab55
Ukraine
2 reviews
8 helpful votes
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November 11th, 2020

To be fair to myself, I do not have the problem of hair loss, but decided to have more voluminous curls. I have used this product for a few months and have noticed considerable improvement. I've just ordered a few more. I am seeing new growth and my hair already looks fuller. One thing people should understand is that this product takes time to work.

Thumbnail of user estellac13
India
4 reviews
11 helpful votes
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August 5th, 2021

This is really a great online platform for beauty and wellness products. I have used their cleanser and vitamin c serum that works really well on my skin. I feel the changes into my skin after several uses only. I love the formulations of these products. Going buy more products.

Thumbnail of user susanl2688
Susan W.

Hi Estella: Vitamin C and foam cleanser are two of our favorite products because they work quickly to give your skin a healthy glow. Thank you for your positive review.

Thumbnail of user katyg25
New Jersey
1 review
31 helpful votes
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January 22nd, 2020

My own experience with this company has always been good. The quality of the products I purchased is excellent, I never had to return anything. They send plenty of samples that make sense based on the type of products I buy. Their sitewide sale truly includes most of their brands, unlike some of their competitors like dermstore which advertises sitewide sale when in fact only a handful of brands participate.

Thumbnail of user keithr348
India
18 reviews
6 helpful votes
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February 16th, 2021

Honest feedback as a regular consumer of MD factor. I have a great experience with this company because I have ordered an acne cream and I found it very useful. The results are really amazing. MD factor is a Helpful website with quality products.

Thumbnail of user helenp259
Germany
1 review
14 helpful votes
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April 22nd, 2020

In women, hair loss tends to be more diffusemeaning you'll see an all-over decrease in volume, thickness and fullness, as opposed to the receding hairline and/or thinning of the crown you'll observe with men.

Thumbnail of user bentleew
India
4 reviews
13 helpful votes
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August 2nd, 2020

Although there are positive reviews stating the effectiveness of the product in the growth of the eyelashes within few weeks of application, others claim to have had no effect even after using the product for more than three months. It is clearly the case of the product working for a select group of customers.

Thumbnail of user jessicaf570
Ukraine
1 review
15 helpful votes
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November 15th, 2020

I have very sensitive skin so I am always cautious when trying new products. I was so pleasantly surprised by MD Factor. Now I regularly use MD Factor as a primer under make-up. It fills my large pores and makes my skin smooth. At the same time, it works as a concealer covering my red areas. When in a rush, I don't have to apply my make-up as it also works great as a foundation. Flawless Factor and some blush and I are out the door.

Thumbnail of user kpaynepd1986
Washington
1 review
0 helpful votes
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August 28th, 2023

I recently had the opportunity to explore md-factor.com, and I am quite pleased with the experience. The website offers a range of skincare and beauty products that cater to various needs, and I found the overall selection to be impressive.One of the standout features of md-factor.com is their commitment to science-backed formulations. The products are formulated with a focus on ingredients that have been researched for their effectiveness, which is reassuring for someone like me who values evidence-based skincare.

Thumbnail of user danielb1060
California
2 reviews
13 helpful votes
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June 1st, 2020

This is a life changer. This product is very cool and helpful. I use this and it remove some wrinkles on my face. I recommended it to some friends and it work slots of magic on you body.its s very nice product

Thumbnail of user valerieo166
Canada
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

My hair started growing back after one month
It worked so well my daughter bought some and my husband is now using it as well
All I can say is thank you, thank you, thank you
Regards,
Valerie Otton

Thumbnail of user susanl2688
Susan W.

Dear Valerie:
So happy for your hair regrowth! Hope your family will have a full head of healthy thick hair. Thanks for the positive review.

Thumbnail of user rachelp311
Illinois
1 review
8 helpful votes
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August 31st, 2020

Effective product. My husband even noticed the difference in my skin quality. The discount was a big plus
The reason I chose this business: Previous success with product
The reason I chose this product: Worked great before

Thumbnail of user solangel7
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

According to the webpage, purchase over $100 will qualify free shipping. My purchase was 191.98, and I was charged 6.75 for shipping. That was wrong.
The company shipped me 2 MD Nutri Hair brush for free, they both were damaged, the handle of the brush and the back of the brush are sticky. When I touched the handle, the sticky black stuff was stuck on my hand. Since the brush is a trash, please do not send them to customers as a token of appreciation.

Thumbnail of user erickab72
California
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

I been using this product for a week and it's amazing my skin looks more healthy now I love it
I'm absolutely recommending this product is the best!
Thank you MD Factor!

Thumbnail of user ginal362
India
3 reviews
5 helpful votes
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July 29th, 2021

This product has made my hair feel SO much better in a matter of about 2 weeks! I cannot wait to see what it looks like over the next few weeks and months.

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Thumbnail of user susanl2688
Susan W.

HI Gina: That is wonderful. Happy to hear that your hair look and feel better!

Thumbnail of user martyh77
Marty H.
Germany
2 reviews
2 helpful votes
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April 28th, 2019

Of late, I have found it a bit hard to come across affordable makeup that doesn't irritate my skin, but my experience at M factor is makes me complete.

Thumbnail of user davids1683
New York
5 reviews
3 helpful votes
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March 3rd, 2019

I bought their products very first time for my girl. And it was a good experience shipping with them. She really like all of the products. Made her skin more glowing.

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Thumbnail of user joseh130
Germany
2 reviews
1 helpful vote
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September 26th, 2019

Bought many stuffs and very satisfied most of the time. Great quality at affordable prices. Will be back for more and would definitely recommend my family, friends and relatives to shop here

Thumbnail of user kimberlyb1863
Texas
1 review
7 helpful votes
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February 7th, 2022

I have purchased the cosmetic kit. It contains all my needs essentials like Liquid Foundation, Concealer, Setting Powder, and Blush. They have a good price range.

Products used:
Cosmetic kit

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Thumbnail of user tomasa59
Georgia
2 reviews
14 helpful votes
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September 19th, 2022

Wife like most of the items. I purchased items to make her smile. Yes, this was my 5th time purchase. Excellent item! Staffs are very friendly too. Recommended!

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Thumbnail of user susanl2688
Susan W.

Hi Tomas: Thank you for being a loyal customer and a great husband to make your wife smile!

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About the business

MD Factor specializes in skin and beauty products

Business History

MD® Hair, is an exclusive line targeted for hair breakage that is specially formulated by Dr. Susan F. Lin. Dr. Lin is a practicing physician in women’s health, anti-aging and aesthetic medicine for over 21 years. As a woman who treat men and women with hair loss, she understands the emotional frustration women deal with involving hair issues. “Because I have excess hair breakage and have had to wear extensions, this motivated me to develop products specifically for this important issue,” remarked Dr. Lin. “After the launch of our lash technology 7 years ago, I have been focusing on hair beautification based on stem cell and anti-aging technology.” With new innovative technology Dr. Lin has been able to optimize natural hair growth and MD Hair, a leading thinning hair solutions has was born.

Since 1991, Dr. Lin has been on a quest for the most advanced breakthroughs in hair technology and beauty. She discovered all the elements to craft her pristine line, MD® products.

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