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Thumbnail of user horluwathoyinh
Nigeria
2 reviews
0 helpful votes
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March 11th, 2021

I have only written 2 reviews online in my life but felt it was important to write this one. I was searching for quotes online to switch medical insurance since my company is closing due to COVID so I needed to find individual insurance coverage since my corporate plan will be lapsing in 60 days. I filled out the general inquiry online and spoke to an agent who was VERY rude. I told him I was not interested and then after I hung up received 15 calls within 15 minutes from the same company. My phone just kept ringing and they wouldn't stop calling! They also sent a text that I opted out by confirming with the word "STOP" in writing and they continued to call and call. I filed a formal report with the Federal Trade Commission for bad business practices and harassment because the calls just kept coming. I have never done anything like that before, but after I got my case number I picked up the next call and told them I filed a formal complaint and gave my case number to the agent and finally the calls stopped for the night.

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