Meetcurve

I purchased 2 bathing suits. Even though I followed the chart sizing, one bathing suit did not fit my body at all. I contacted Meet Curve for the information to return the item. I got the runaround and they told me they only had one return depot in USA and then it wasn't feasible to return it. I live in Canada. They offered me $10 and a $5 coupon. I told them, I only ordered from the company because they had a solid return policy. They never did give me the return address, even though I offered to pay the shipping fees, a second time.
Their final offer or suggestion was for me to give the bathing suit to a friend?! I thought that was a strange suggestion instead of just letting me return the bathing suit or exchanging it for another. I am terribly disappointed, as this was the first time I've ordered a bathing suit online. I will never do it again. I am not one to complain or return things often so this process was completely frustrating and disappointing.

Unfortunately the item was too small so i wanted to return it. The process has been very difficult - you have to request the address and a code. I have sent several messages and they have acknowledged my messages but not provided the required details. I would not use this company again

They are slow to reply and when they have replied, they have failed to provide the return address and code. I just want to return the item and get a refund. It should be straight forward

I ordered two bathing suit tops. One was too loose and one was too small. I could not figure out how to return my order online because it did not say it was "complete" even though it had been delivered. So I spoke with the chat bot and got an email confirmation that they would look into it. I then got an email from someone who said they would send me an address if I actually wanted to return it ( at my own shipping cost)or they could give me a discount an another order if I chose to keep them. I replied that I just wanted to return them and I gave not received a return address yet!

Slow and confusing. I would like to return my order but there is not a clear path to do so

Had to exchange an item that was the wrong size. Return process was very simple and easy to do. My replacement was shipped as soon as I posted the return item. Customer service was great and the product bought is very high quality, worth every dollar. Returns/exchanges can be a hassle with some companies, Meetcurve made it a breeze.

Fast response, lovely service.

I found that the photos on the website were not indicative of the colors in real life so I'm a little disappointed and unsure if I'll wear them as much as I was hoping. The quality seems fine, though I wish the cups were sewn in.

Ordered 4 suits. All are super cute! 2 have construction issues, straps too short on one and top too short on a 1 piece set.
Have been trying to return but they won't send a label and only want to refund $17 on almost $70.00 suits!

Slow to answer and not sending rhe requested label or offering a reasonable compromise.

I'm trying to return my items and I can't get a straight answer for the return address. I only have the city, state and zip code. No street address. It is taking time going back and forth that is cutting into the 15 day return policy!

It’s taking forever to get the correct return address. I have the city, state and zip code, but no street address. All I want is a refund and they keep offering a different choice. This going back and forth is taking away time for the 15 day return policy!!?!

I ordered the items and shipping took forever, if I known it was coming for overseas I would not have ordered. I needed the items before 8/26 and they came after that day. I haven't even opened the package, I'm trying to get a return authorization.

Still waiting for a return auth, was offered a discount on a future order - there won't be one.

I found the swim tops to overall be very cute just not flattering to my body shape. Was also disappointed in the very little padding and support in the breast area. Shipping was fast, ordering was an easy process. Lots of selection in tops as well.

Waiting to receive an email in regards to returning the swimwear.

Expensive shipping. $13 for a $37 top. It took two weeks to arrive. The size is off. To exchange it I would have to pay another $13 to return it and $13 to have a new size shipped for a total of $80 in shipping. Totally not worth the amount of money. Also, the tie-dye is actually brown and looks like a poop stain. The purple is no where near as vibrant and looks looks faded. Gross, I can't get past the diarrhea brown. Be Leary of high shipping cost and no reviews on sites.

Three of the five items that I ordered did not fit as expected. The items arrived several days later than what was expected. I need to return the three items that don't fit well, and so within three days of receiving them, I requested a return. The website policy says to return items within 15 days. For the past five days, I have been emailing the customer service department, letting them know I would like to return the items, and they keep emailing me back, asking me to keep the items and offering either a site credit or a refund that is much less than what I paid for the suits. We are quickly approaching that 15 day limit. It seems that their return request protocol is to drag the process out until that 15 day return window is expired. I'm not happy with this company, and will not shop here again.

Rather than sending me the return information right away, as described on their website, they are still dragging out the return process, and wanting me to keep items that I do not want. They are also offering reimbursement much lower than what I paid for the items.

All were cute and I'm getting them late in the season, so I can't comment on quality yet. I had to size up and that meant cup size increased for the swimsuit but not for my body, so they're a roomy in the soft cup area.

Great customer service... I purchased a bathing suit in a size I hoped would fit - my measurements make buying anything online or without trying it on a challenge... unfortunately the item did not fit as well as I would like - it was a beautiful piece and I really tried to make it fit too! I had to process a return and customer service was very cooperative and patient during this process. I definitely recommend this company despite it not working for me.

I needed to process a return and customer service was prompt and cooperative.

Returns are RIDICULOUS! I've been emailing back and forth with this company to get a return address for my suits (none of them fit) and they keep giving me the run around! This past email they only gave me the city and state for return but not the street address and asked me to reconsider returning my items. WHAT?!?! No! I'm getting very annoyed with this company.

I was a little hesitant on this suit because of the white. In my experience white swim suits +lake or ocean= not white. However this suit is amazing. My husband loves it because it doesn't make me self conscious about my curves. After losing 40 lbs and then gaining 20 back thanks to covid my curves are stationary around my belly. This suit is so comfortable and looks amazing!

I was skeptical on ordering on a site like this, but I LOVE the swimsuit I got! The material isn't the greatest, but it is still good for the price. I can't wait to wear mine this summer. For the most part it fit pretty well everywhere. Took a long time to ship/deliver, so consider ordering well in advance of when you need it.

I ordered 5 items from them. They do not fit. I message them the day I got them to let them know I needed to return and asked for the address. They will not give me the address and offered me 28 dollars. My order was 167 dollars. They will not respond to me anymore. I am very upset. Do not order from them.

It took too long for someone to reply to my return request. When they did, they just kept repeating the same thing (which made it sound like I wasn't actually communicating with a real person and it was just a scripted response). And I could not receive a return on the product I ordered even though I followed the return policy. Terrible experience. Will not be using this website again and I believe it is a scam.

These are the first bathing suits where I ever felt stylish, and at the same time confident. This is the first time I have wore a bikini since having my daughter, and not only was it beautiful, it was comfortable and I did not have to keep readjusting myself like with other brands.

Customer service is terrible and they are dragging their feet on getting info I need to return items. They state I have 14 days to return but I'm spending days trying and asking for a shipping address to mail back to get a refund. They keep offering me coupons instead of a refund.

I have been trying to return the items I ordered because I decided I do not like how they fit and no one has given me the return address. I just keep getting the run around and I don't appreciate that at all and will not be purchasing from you in the future

They have just given me the run around on trying to return the items I ordered. I don't want them and they just keep telling me to keep the items and take a smaller refund

After receiving my order one pair of bathes didn't fit so I wanted a full refund but all I kept getting back in an email was keep them and we will refund you this amount, two different times and no return address was given so it seemed like they didn't want to refund me the amount I paid.

Not happy
A pair of bathes didn’t fit me so I wanted a full refund but 2 different emails I asked for address and they didn’t give it to me, so I took the half the amount refund just to be done

I am pretty happy with the pieces I bought. Swimwear is always tricky, but the fit is good. There isn't a lot of support in the swim tank but I knew that going in.

Now that I know what Meet Curve products are like I think I am more comfortable to shop again!