MeetMyAge has a rating of 2.6 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
Not one real profile all bots or at a call centre. Every person asks the same questions and give same replies. They must be reading from a script. Never give you anything personal or any detail you could easily verify. Basically just parrot back your question as an answer.your credit card will be declined at first if you try and join the second time it will be accepted but the charge will be different. Total and utter scam merchants
Purchased trial membership for.99. When browsing through site, was offered "free" tokens to use for chats and emails. When I clicked to accept, I was charged $69.99. Called their "24" hour customer service line twice and got an automated message that nobody was available to assist me at the time, so I filed multiples complaints with PayPal, my credit card, the BBB, and the attorney general (consumer fraud division). A representative from the company finally called and tried to get me to accept a 50% refund, which I refused. The reviews say it all. This is a complete scam.
Dear David,
Thanks for your feedback!
We are sorry that you are faced with such an issue while using our platform, but in the pop-up that you clicked on was indicated that you receive 1550 credits for free if you choose to upgrade your trial subscription to the monthly Premium subscription. As you also described in your comment, you accepted the offer, so this is the reason why you were changed.
Unfortunately, sometimes the support line can be busy, so you can wait once our Support Agent calls you back, leave a voice mail, send an email to us, or write to the online chat.
If you have any questions, please contact our Support Team via email support@meetmyage.com
This site is fake and it's all A I do not spend your money here I just had two hits in one day and guess what they all live I. Arnold Nottingham ha ha ha scammers
Dear Callum,
We are sorry that you are not satisfied with the service that we provide. We’re grateful for your feedback, as it highlights areas where we can improve.
We kindly ask you to report such cases to our Moderation Team to check those accounts. If the platform rules violations are confirmed those profiles will be removed.
Don't hesitate to contact us via email support@meetmyage.com if you have any questions about our platform
This is a scam. The minute you log in you have tin of "women" by that I mean bots sending you texts. Many profiles disappear after 5 minutes. You can quickly see a pattern, of women messaging you twice within minutes and the no response. At times responses are definitely AI generated. I got my premium account yesterday and have instant regret. I'm going to try to get my money back, wish me luck. Facebook dating, and Bumble are much better, however as a male you won't get as many messages, but the ones you do get are legit.
0 stars!
Dear Carlos,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
In case of any questions, please contact our Support Team via email support@meetmyage.com.
$#*! $#*! service. Tried to oump my charge card without permission, caught by visa secirity. I signed up for 99 cents 7 day trial- then got a $56 charge and $112 charge. Paypal idiots - my VISA fruad people cancelled the carges- my $#*! as bank TD charged me a massive NSF fee -despite my desputing the charges, and the paypal wtout autbrization tried to fire it through my chequong account. Wipe them all off your lst. It is a joke and a conspiracy.
Dear Grant,
Thank you for your honesty in sharing this with us.
We are sorry that you are faced with such an issue while using our platform.
Please note that the payments on our platform can be initiated by the user only. Moreover, if we understand you correctly, you used PayPal to make the payments on our platform, so unauthorized transactions are impossible in this case.
If you want to learn more about the charge reason, please contact our Customer Support Team via email support@meetmyage.com
This site is 100% false.
Nobody wants to meet only chat.
All the negative reviews written about this site I totally agree with.
It looks like other people have had the same experience as me.
When you complain all that the representatives do is to bombard you with standard responses which only infuriate you.
This site should have negative stars.
All the profiles are fake.
Stay away from this site as if your life depended on it
This site should be closed down immediately. The regulator should look at all the evidence and ban this site online. They are openly cheating people. They have standard responses to everything. Somebody mentioned that the owners should be skin alive I completely agree with that
Hello, Udayan, and thank you, for a reaching out!
We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this.
If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special
Also, we want to say that the moderation team checks all accounts to protect the users of our platform. Thank you for understanding.
Joined the site on a 99 Cent free trial. I scrolled up on my phone and next thing I get a notification I was just charged $69.99. Contacted them immediately they first offered me a 50% REFUND I declined it. They then offered by 75% REFUND I declined that as well. Issued a dispute with PayPal. Do NOT join this site! BEWARE this is an unethical business and a money grab. I don't even think most of the profiles are even real in my opinion.
Dear Duke,
Thanks for your feedback, I'm sorry to hear about your experience on the site.
We check the profiles on the site every day and if we find any violators of the site rules we take action immediately, we also sincerely appreciate any help in finding violators, you can always send complaints and block users.
Before making payments on the site you can see all the terms and conditions, for upgrading Trials to a monthly Premium Subscription you can get a certain number of Credits for free. We strictly operate with the site rules that are available to all users. We also try to always find the best solution for our users and offer different options.
You will get inundated with interested profiles and at first you think wow this is great. But then when you try to have a conversation with them you realize it's a robot or a best somebody selecting pre-designed responses. Ask them for lunch and they all give you a very similar response. It's a total scam.
Hello, Urban, and thank you, for a reaching out!
We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this.
If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special
Also, we want to say that the moderation team checks all accounts to protect the users of our platform. Thank you for understanding.
Fake profiles.
Absolutely no integrity.
The come across as bots.
You'll never actually meet anyone. They just want to keep you engaged and talk you to death. No one with never suggest meeting in person. They're just operators hired to work behind the computer screen
Hello, and thank you, for a reaching out!
We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this. All profiles is real.
If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special
Also, we want to say that the moderation team checks all accounts to protect the users of our platform. Thank you for understanding.
This site has lots of profiles of women from my town. However, after basic communication, the answers given seemed odd. It has been super hot here for weeks, with zero rain. I mentioned how heavy the rainfall was in my conversation, and the response was always very similar,-that it was a terrible rainy grey day, even though it was sunny and hot. Scam.
Dear Wayne,
We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this.
Our Team suggests listening to your inner voice, taking things slowly, and don't be afraid to ask questions regarding the intentions behind the profile creation. If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special!
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Dear Geoff,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible.
As for the card decline issue, it depends on your bank or the payment provider. This is the reason why our Support Team usually asks customers to contact their card-issuing bank to clarify this issue.
The charge amount depends on the subscription or credits package you choose.
In case of any questions, please contact our Support Team via email support@meetmyage.com.