MeetMyAge has a rating of 2.7 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
This is a site designed to trick older people into wasting money. The language used is clearly generated by robots.
I asked one "chat" if they were an employee. They said YES. They bate you.
Evil company! STAY AWAY.
Their response is a "support team." No name. No courage. Thief's are the worst form humanity. Cowardly.
Site to be avoided at all costs, got charged after a week £83,99 after trying unsuccefully to cancel and remove my profile. Joined as claimed to be free and had no intention of ever paying from premium. Had nothing but messages from sennigal, egypt and even one who as an opener asked if i had a friend with own business who could get him a visa! Have alerted bank and no future payments can be taken and waiting to hear if i can get money back, i have forwarded the email they sent offering me a free 6 months! Save yourself the grief and go on freedating instead, they dont even take your bank details so no nasty surprises apart from in your inbox!
Hello Linda H! Thank you for your feedback.
I'm sorry you had this impression of the site and your experience was not a pleasant one.
After purchasing a 7-Day Trial, you can clearly see the statement that at the end of the Trial, if you do not cancel your subscription, you will be automatically charged for the Monthly Premium Subscription Package. You can cancel your subscription at any time on the website in your profile settings or contact support and they will help you with the cancellation.
In addition, we always try to help our users, so we offer several options for solving the issue. We do not charge users without their authorization and permission and always act strictly in accordance with the site rules. Users' payment details are protected on the website and are not used for any other purpose.
If you have any questions you can contact our support via e-mail at any time: support@meetmyage.com
Avoid at all costs. They take money from your bank without asking.
They have bots who come up with the same script every time, you ask personal questions and it's let's get back on track here.
Talk to admin who upgraded me and wow you can delete ya own chat. If you go on Facebook chat it's free but limited. I've asked them to cancel my membership when it runs out, they said they would and I've screen shot just in case. Like I say lots of nice girls but most fake accounts. Avoid Avoid Avoid
Dear Gary, thank you for your feedback! I am truly sorry that you had that impression of the site and your experience was not satisfactory.
We do not charge users without their authorization and permission, we act strictly in accordance with the site rules.
The Moderation Team carefully reviews each profile uploaded to the website, so you can be sure that people are real. If the profile raises suspicions or violates our rules, it will be instantly suspended for further investigation.
In case you bump into a suspicious profile (for instance, you suspect that the shape is not real, the person is demanding money, or card details, behaves aggressively, or violates the rules of the website), please don't hesitate to report such cases, so that we can investigate the matter.
You can always contact us with any questions and we will be happy to help.
Signed up for 7 day trial period. As soon as I did they tried to take out almost $40.00 without permission. Luckily my bank declined the draft from my account. Most of the profiles are ai bots, because they cannot have a conversation. I received a lot of automated replies. DO NOT Waste your money.
Dear Rick, thank you for your feedback!
Please note that the Moderation Team carefully reviews each profile uploaded to the website, so you can be sure that people are real. If the profile raises suspicions or violates our rules, it will be instantly suspended for further investigation. At the same time, we also count on your cooperation. In case you bumped into a suspicious profile, please don't hesitate to report such cases, so that we can investigate the matter.
In addition, not all users know how to start a dialog so they can use the starting phrases suggested by the site to start a conversation.
Keep in mind that we do not charge users without their authorization and permission, if you have any difficulties or questions we are always happy to help at any time. You can contact our support line via this email support@meetmyage.com.
Nothing but lies and deceit. The representative who responds lies and says the site is not like this. He is a liar or a moron. He will not go off script from his canned responses. He is either a bot or a real *. Let's see what he has to say.
*Profanity redacted by admin
Dear Customer,
I am afraid, you've got the wrong impression about the site.
MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation.
If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
I joined thinking it was 99p then that's it just too be curious. The next thing I got an invoice stating I have a direct debit of £83.99 taken off my PayPal account. Of course I didn't see anything on they site to suggest this is a 7 day trial it is cleverly put into the 99p sign up very small after your invoice and not in large print like okcupid or match which tell you beforehand what you paying for if you join up. This is a big scam and I feel really sorry for people signing up and not checking the small print after the 99p sign up. Beware new scam sign up without proper prices in bold, match or okcupid in bold you know what you paying for.
Dear Marilyn,
We are sorry that you are faced with such an issue while using our platform and had such a frustrating experience.
According to the rules that you agreed with during the trial purchase, if you don't cancel your trial subscription till its end date, it will be automatically extended to the monthly package. You were notified about the future charge during the trial purchase and after its purchase via email, so we kindly ask you to refrain from false accusations.
In case of questions, contact our Customer Support Team via email support@meetmyage.com
Very few real people. Clicking on so called free stuff can be very expensive and when you complain you only get half the money back. Automatic responses when clicking the like button on people. Almost no replies.
Dear Ian S. Thanks for your feedback, I'm sorry to hear about your experience on the site.
We check the profiles on the site every day and if we find any violators of the site rules we take action immediately, we also sincerely appreciate any help in finding violators, you can always send complaints and block users.
Before making payments on the site you can see all the terms and conditions, for upgrading Trials to a monthly Premium Subscription you can get a certain number of Credits for free. We strictly operate with the site rules that are available to all users. We also try to always find the best solution for our users and offer different options.
I am sorry that you have been getting few responses from users on the site, as you can understand we cannot influence the speed or responses of people on the site.
You can contact the site's customer support at any time and they will do everything possible to help you.
Every one I chat with never follows through on the conversations... I wonder if these people writing to me are employed by the website to maintain interest...I get like one or two sentences per day per person. But they always write back...
Hello, Dean thank you for your review. We're sorry you got that impression about our platform. The moderation Team carefully checks every profile uploaded to the website, as we care about our community's safety! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you suspect a user of any violations, you can always complain about him. While chatting with such a user, you can click on the three dots in the upper right corner and send a complaint. We hope that you will make a different opinion of our platform
I was a bit skeptical about online dating at first, but this senior dating site proved me wrong. The site has a great community of like-minded individuals who are all looking for the same thing - a genuine connection. I have met some amazing people on this site and I am looking forward to seeing where these relationships will go.
Hello Bara! Thank you so much for your 5-star review! We are so glad you enjoyed your stay at our site, you're always welcome here!
So pleased do not even bother to engage with this fake site l haven't even needed to use the so called trial as I realised right away the replies were AI generated and actual questions not replied. When I tried to dive deeper I was no longer able to message.Questions and answers are not real conversational replies so they need to humanise their so a great deal more. Please do not give them money as I see here they offer 99p trial but immediately taken more payments. It needs reporting to the appropriate authorities in each country to investigate and shut it down finally once more I think this site needs investigating immediately and shut down and those responsible charged. Disgraceful.
Dear Brodie T.,
All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation.
Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behavior, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns.
Please contact us via email: support@meetmyage.com
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Dear James,
I am afraid, you've got the wrong impression about the site.
MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation.
We are very sorry that you encountered a fraudulent user profile.
We are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
You can also report a suspicious profile from your account. Just open the profile of that user, scroll to the bottom, and click "Block or Report". Our Moderation Team will check it and provide you with the feedback via email.
In case of questions, contact our Customer Support Team via email support@meetmyage.com
Kind regards,
MeetMyAge
Customer Support Team