MeetMyAge has a rating of 2.7 stars from 308 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
App doesn't work right, I set for 55-65, I'm 65, most responses were from 39-49, I was on the trial, next day I was a bit amazed I had over 100 responses, started looking and realized the ages, then clicked on the profile and very few were in my area, or even my country, USA, the ones in my area that I spoke with, 90% had broken English, I mentioned this to a few, they got real defensive and told be their English was fine, I said call me then, no phones, 7-8 of them, how many 40 somethings in USA, don't have a phone, especially if they pay $80 a month for this app. My trial ended tomorrow, so I wanted to look at info, I saw the ad $80 best plan, nothing else, thought if I clicked it I see other plans, more info, NO it just tenured in the subscription and took my money immediately, I cancelled immediately, a screen came up it will be cancelled at the end of your subscription, in 30 days. I have contacted the company and PayPal already. I'm sure the company I'll have to fight it's a crap app and not worth $1,000 a year, $80 a month
Very few matches are actually from your area. They are posers for the company. Many of mine were Aussies. They just prey on lonely hearts.
Dear Jonh T,
I'm sorry to hear that you were dissatisfied with the service we provided.
Any user can visit your page, like, write messages and more. It isn't possible to limit incoming requests on the site. You can block or ignore users you are not interested in.
You can search for users from any country or city yourself, or using other available filters.
I bought two packages of credits accidentally. They refunded me the second package with no effort. I like customer service, it's prompt and kind.
Dear Kenny,
Thanks for your feedback!
We are happy that you like our product and service.
I agreed to a 7 day trail for 99p then they took £69.99 straight after with out consent and can not get a reply from them be careful
Dear Ian,
Thanks for your request!
We are sorry that you are faced with such an issue while using our platform, but the purchase was initiated by you.
We've also sent you a reply to your email within 5 minutes after you wrote to our customer support line. I kindly ask you to check your email and send us feedback, so we can resolve your issue as fast as possible.
Well I am pretty new, but I do like it. If you are tired of all other scam dating sites, try this one, really
Hello Liam! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!
This site is better than most. It has a lot of local members who will contact you and write you back.
Hello Steve! Thanks for your feedback, we are very glad that your experience of using our site was good!
Have had nothing but positive interactions on here. Have met some really nice women from all over. Would highly recommend!
Hi, Michael! Thanks for sharing your feedback with us and the community.
Stay away! Total scam and fakes. I could find a real woman at the bar. The admin are hard core scamming liars
Dear Fed, thanks for your review. I am afraid you've got the wrong impression about the site. The moderation Team carefully checks every profile uploaded to the website, as we care about our community's safety! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you suspect a user of any violations, you can always complain about him. While chatting with such a user, you can click on the three dots in the upper right corner and send a complaint.
Maybe your search filters are not set up correctly. By clicking on the 2 dots in the top right corner, you can change the location, age, and other traits you'd prefer to see in your soulmate. We hope you will give our platform another chance.
They say only $1.99 but got charged $128.37, Bloody scamming rip off bloody site, Stay Away from this site
Hello Teddy H. Thank you for your feedback! I'm sorry you have that opinion of the site.
On the site there is an option to purchase a Trial for 7 Days for 0.99 USD, while purchasing a Trial you can clearly see the message that after the Trial expires if you do not cancel your subscription you will be extended automatically to a monthly Premium Subscription, without confirming this information it is not possible to purchase a Trial. We do not charge users without their authorization and permission.
Please contact site support by email: support@meetmyage.com so we can check your profile and help you with your issue.
Seems like everyone I meet on this site, Just wants to chat and update. Almost seems like they are paid respondents, To keep you on the site paying
Hello Richard, and thanks for reaching out!
As you understand, each person communicates at their own pace and manner. We simply have no control over this.
Please note that Moderation Team carefully reviews each profile uploaded to the website, so you can be sure that people are real. If the profile raises suspicions or violates our rules, it will be instantly suspended for further investigation.
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Hello Timbob F. Thank you for the feedback!
I am sorry that your experience using the site was not satisfactory. By specifying an age range you will always see all users who match it in your search feed, keep in mind that your profile can be viewed by users who have different search parameters and locations. You can also always block users with whom you do not want to communicate. If you have any suspicions about the users with whom you communicate, you can always file a complaint so that we can thoroughly check the profile and take appropriate action.
If you have accidentally purchased a Premium Subscription package you can always contact our customer support and we will do our best to help you.
Site support works around the clock and you can always contact us if you have any difficulties or questions.