MeetMyAge has a rating of 2.7 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
They have a great support team and understanding, they also communicste fast it to help you.
Yhank you
Hi, Maria! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
No real woman on the site and no one wanted to try and connect. I have installed the site now
Dear James, thanks for your review. I am afraid you've got the wrong impression about the site. The moderation Team carefully checks every profile uploaded to the website, as we care about our community's safety! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you suspect a user of any violations, you can always complain about him. While chatting with such a user, you can click on the three dots in the upper right corner and send a complaint.
Maybe your search filters are not set up correctly. By clicking on the 2 dots in the top right corner, you can change the location, age, and other traits you'd prefer to see in your soulmate. We hope you will give our platform another chance.
Still haven't figured out how it all works. But was pleased to see so many friendly faces. I've had a few chats, but no real connections yet. One particular one I was interested in apparently he's no longer on even though he expressed interest. I hope he shows back up.
Dear Valerie!
We appreciate you sharing your experience with our dating app. It's great to hear that you're finding it fun and engaging. We hope you continue to enjoy the app and find connections that resonate with you.
Every profile on this site is fake. Pick any profile and send a message. You'll get an immediate response as though that person is online. Exchange as many messages as you want, then ask if they'd like to talk or meet. The answer will always be the same, "I'm not ready to meet but let's keep chatting on this site and get to know one another." You're free to come to your own conclusion.
Dear Tim,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Also, please note, that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
THis site is a total scam …. Like others on this site I got hit on by 20 girls all who just wanted to chat. Asking questions none of them are real. When I contacted meet my age admin they pretended like they didnt know this was happening and basically said they didnt find anything wrong. I still cant figure out the point of these endless conversations… they go no where… and they all ask basically the same questions like off a script.it's very weird.
Dear Customer,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Also, please note, that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
Talked to several attractive women as reflected by profiles. Questions were redundant and structured in such a way as to keep the subscriber on the hook. Would be interested in talking to successful recipients. Please cancel immediately
Hello Ronald, and thank you for your feedback!
Each user communicates in his own way, unfortunately we cannot influence this in any way. If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation.
In case you require any assistance, please reach out to our Customer Support team.
This site is a joke! The 2 guys I like were fake and using AI! I want my money back! Why do people hurt others! And why are all of the guys from the same city in my area? Highly recommend running away fast from this site!
Dear Jenny!
We understand how frustrating it can be when expectations aren’t met. Our team actively verifies profiles to ensure authenticity, and we take any concerns about suspicious activity seriously.
Regarding your experience, we would appreciate the opportunity to look into this further. Please reach out to our support team at support@meetmyage.com, and we’ll gladly assist you with your concerns, including your refund request.
We value your feedback and are constantly working to improve our platform.
This was an excellent communication moment. The subscription was canceled without any issue just a quick email and it was done within really that same evening it's amazing! Thank you very much God bless you and I hope to join you sometimes soon.
Dear Robert,
Thank you for your honest feedback!
Don't hesitate to reach out if you'll need any further assistance.
We'll be happy to see you back onboard!
Started off joining the site but had to cancel cause of a mix up with payment but you was so good about i was impressed. I would like to join again but with the 30 dollar monthly membership I made a mistake before
And was too much money for me but thought I would try again just for the month see how I go.
Der Christine,
Thank you for your feedback!
We'll be happy to see you back onboard!
Don't hesitate to reach out if you'll have any more questions.
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Hello, Paul! Thanks so much for sharing your feedback about our site. We are thrilled to hear you enjoyed MeetMyAge!