• MegaFixIt

MegaFixIt

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Overview

MegaFixIt has a rating of 4.6 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MegaFixIt most frequently mention free shipping. MegaFixIt ranks 11th among Mobile Accessories sites.

  • Service
    27
  • Value
    28
  • Shipping
    26
  • Returns
    23
  • Quality
    27
8
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How would you rate MegaFixIt?
Top Positive Review

“High quality products”

Cameron J.
1/25/22

Everything that they sell always have the greatest quality in the market, and always functioned me really good. They are my favorite store to purchase products to fix my devices. Also the free shipping it's definitely an extra, it allows you to save even more money in your purchase. Great online store

Top Critical Review

“Not for the time sensitive”

Clark J.
4/27/18

Paid extra for expedited shipping on1 little item that arrived many days late. In my case this was time sensitive order and lost income as a result. Until After I received the item, I received absolutely no response to any of 5 or 6 attempts through phone and their support that states they respond right away in their signage. I was however satisfied with the pricing. Comparable, and better than others. And the item seems to be working just fine. I tried this site in hopes for expedited shipping as advertised. Turned out to be a bad bet. I would suggest there be a review of quality in the customer service / communications department. I might buy again if I'm not in a hurry. And sure as $#*! not going to pay extra for fake shipping.

Reviews (59)

Rating

Timeframe

Other

Thumbnail of user susannar8
Texas
1 review
0 helpful votes
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March 29th, 2018

The product cane in at a good time. Unfortunately it didn't work but I was happy with the product and it's price.

Thumbnail of user clarkj11
Hawaii
1 review
1 helpful vote
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April 27th, 2018

Paid extra for expedited shipping on1 little item that arrived many days late.
In my case this was time sensitive order and lost income as a result.
Until After I received the item, I received absolutely no response to any of 5 or 6 attempts through phone and their support that states they respond right away in their signage.
I was however satisfied with the pricing. Comparable, and better than others.
And the item seems to be working just fine.
I tried this site in hopes for expedited shipping as advertised. Turned out to be a bad bet.
I would suggest there be a review of quality in the customer service / communications department.
I might buy again if I'm not in a hurry. And sure as $#*! not going to pay extra for fake shipping.

Tip for consumers:
Not for the time sensitive or if you expect live customer service.
Running a Site Business off a phone while on vacation is what it seemed like Customer service wise.

Value
Shipping
Quality
Thumbnail of user jennyh255
Ohio
1 review
0 helpful votes
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October 5th, 2021

Was charged for my purchase but never received an order confirmation. Reached out to them on their "contact us" page, but didn't receive a response. Emailed them and haven't received a response. Will update review if they ever get back to me.

Service
Thumbnail of user janicem1014
Colorado
1 review
7 helpful votes
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February 10th, 2021

Screen replacement came with no front camera bracket included. Therefore no selfie or FaceTime possible. When dealing with them to get refund it took numerous emails to get anywhere and in the end I am supposed to pay to ship it back. The product isn't what is listed.

Tip for consumers:
They didn’t send what they advertised.

Products used:
iPhone 6s screen replacement

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesusi24
Georgia
1 review
10 helpful votes
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August 31st, 2020

I received a defective iphone screen, sent it back for an exchange and they came back the part was damaged and for that reason they cannot exchange nor refund. The part was defective in the first place and now they want to give me a refund, this is a joke.

Thumbnail of user brandiea4
Louisiana
2 reviews
0 helpful votes
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January 25th, 2021
Verified purchase

I just ordered an item it has not been shipped and the web site said if it has not been shipped it can be cancelled but the lady was to lazy to get it and cancel my order and mind you I was going to order the item I did need from them now I will never order through them again and will be reporting their business

Tip for consumers:
If you order make sure you are not going to cancel because even though they said you can cancel your items they will not do it because they are lazy or that hard up for money

Service
Value
Shipping
Thumbnail of user dylanh127
Texas
2 reviews
10 helpful votes
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October 22nd, 2020

I ordered an iPad screen from megafixits site. They had a good price. Their website incorrectly listed the color of the screen bezel. When I received the incorrect screen due to their website error they required me to pay return shipping of the part they incorrectly labeled and identified on their website. They also wanted to charge me a restocking fee for the return of the incorrectly advertised part. They also changed the website description and blocked my computer from accessing their chat feature and refused to answer emails. I recommend staying as far away from this company as possible. Highly unethical company. Buyer beware!

Thumbnail of user seans609
Virginia
1 review
13 helpful votes
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December 10th, 2020

I am a professional mobile device repair shop and I ordered an iPad LCD screen at 1:40pm PST on a Wednesday from their website because on every webpage it says that if an order is placed by 5pm PST that they will ship it out same day. So I placed the order with Priority Mail, which was an extra cost because I needed the LCD screen by Friday or Saturday at the absolute latest for a customer. I didn't get any email from them other than the generic order email, which did NOT show a tracking number. Long story short, they never sent the item out and finally on Monday they said: "Your order is showing as being high risk. We will ship as soon as it is resolved."

Absolutely no reason for this so I told them to just cancel the order, but they ended up costing me the repair with the customer since I didn't get the part like their website promises.

Thumbnail of user carolt1595
Texas
1 review
0 helpful votes
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June 29th, 2023

My refrigerator was leaking, and I called MegaFixIt Repair.
Al came and fixed the clogged hose; he kept the area clean.
Al was very knowledgeable and explained everything.
Al is very friendly.

Service
Value
Quality
Thumbnail of user jayc229
Louisiana
1 review
0 helpful votes
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August 22nd, 2018

I use to go to eBay to get a screen and this is my 4th replacement (clumsy) and this screen by far is the most high quality product for the SAME price as the untrustworthy ones on eBay, I will definitely return if needed haha.

Thumbnail of user stephenp364
GB
14 reviews
14 helpful votes
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January 10th, 2021

This is a good palce to get your phone fixed if you are not sure of where else to take it. They also sell phens whch maeks it all the better. Have had a chance to interact with them selveral times and I have to say that all of those times have been good times. I coudl not recommend anyhtng else from them.

Thumbnail of user henryh330
Canada
1 review
0 helpful votes
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October 23rd, 2021

I needed a screwdriver for my shop and in this sites they have really good options, I'm really satisfied

Service
Value
Shipping
Returns
Quality
Thumbnail of user annew563
California
1 review
0 helpful votes
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November 4th, 2021

The site it's great, really easy to find what i was looking for, i made my purchase extremely fast and easy. Best shopping experience ever

Service
Value
Shipping
Returns
Quality
Thumbnail of user angies102
Indiana
1 review
0 helpful votes
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July 1st, 2018

Item arrived faster than I thought. Good quality so far. I repaired my sons phone with no issues and hes been on it everyday.

Thumbnail of user joelr130
Canada
4 reviews
2 helpful votes
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November 20th, 2019

Everything was well packaged and arrived on time and as described. Would order from them again without hesitation if I need to.

Thumbnail of user walterl153
Massachusetts
1 review
8 helpful votes
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October 27th, 2020

They have sold me a used, scratched LCD screen and refused to give me a full refund when I returned it. Stay away from these cheats!

Thumbnail of user sandrai38
Canada
1 review
0 helpful votes
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October 25th, 2019

Got an insurance replacement which came with a loose back plate. Used this and it came out much better than the replacement from Google.

Thumbnail of user tonyr728
Canada
1 review
0 helpful votes
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October 7th, 2021

I am able to fix my Ipod for a really small amount of money. I'm really happy with my purchase here!

Service
Value
Shipping
Returns
Quality
Thumbnail of user adamg161
Oklahoma
2 reviews
0 helpful votes
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July 5th, 2018

Item was exactly what I ordered, came sooner than I expected, and works as it should. The entire transaction was a pleasant experience.

Thumbnail of user amelial42
Canada
1 review
7 helpful votes
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March 19th, 2020

I just learnt about them and I love them. So far they are good. Will continue to shop with them. Look out for me!

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Value
Shipping
Returns
Quality
Thumbnail of user edgarc134
Canada
1 review
0 helpful votes
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October 15th, 2021

In this site they have free shipping, no matter how small is your purchase is, this is just great and really convenient

Service
Value
Shipping
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Thumbnail of user lillyannd
Canada
1 review
1 helpful vote
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January 29th, 2020

I already got my package and my phone is now repaired and I am able to use it again. Thank you much.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rhuelt
Canada
1 review
6 helpful votes
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April 25th, 2020

I am very impressed with the service that I got and so I want to tell you a big thank you to your company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user samuelp481
Canada
1 review
0 helpful votes
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October 6th, 2021

The design allows you to find the products really easy and fast. The prices are great, really affordable.

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Value
Shipping
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Quality
Thumbnail of user carolinew599
Canada
1 review
0 helpful votes
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October 15th, 2021

Great site, really easy to navigate on it. They have all brands and products that you might need. Happy buyer

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