• Megatimber

Megatimber

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Overview

Megatimber has a rating of 4.2 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Megatimber most frequently mention delivery driver. Megatimber ranks 4th among Building Construction sites.

  • Service
    17
  • Value
    6
  • Shipping
    6
  • Quality
    55

Instant Feedback

203 reviews

1
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How would you rate Megatimber?
Top Positive Review

“Efficient”

Adam N.
5/28/21

Easy to order and delivered no fuss. One suggestion might be to call on approach so I know when the delivery is coming (luckily someone was home to help driver unload). Other than that, it was an efficient way to get materials.

Top Critical Review

“Terrible service”

Mark S.
11/25/21

Ordered from this company, products were damaged, no reply, didn't want to know about it! Won't pick up the 3M pallet even after delivery driver said they would. Sales person is rude and just hangs up! Will never use the company again!

Reviews (97)

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Reviews that mention popular keywords

customer service (21)
Thumbnail of user miltonl49
Australia
1 review
0 helpful votes
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May 9th, 2021
Verified purchase

Website was simple and clear, the phone was answered promptly and politely and my order request was adjusted without fuss. Great service.

Thumbnail of user frazerm1
Australia
1 review
0 helpful votes
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August 7th, 2021
Verified purchase
• Updated review

Best people ever, great delivery driver, sexy delivery driver. I love who I spoke with in the phone sexiest voice in the world.

Reason I chose this business:

Best timber

Reason I chose this product:

Because you are cost efficient, worth every dollar

Quality
Best people ever
August 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best timber

Thumbnail of user chrish3203
Australia
2 reviews
0 helpful votes
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February 2nd, 2023
Verified purchase

These guys helped me order material for my project, very good service and timely delivery with simple payment's system.

Thumbnail of user ronl286
Australia
1 review
1 helpful vote
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November 27th, 2020
Verified purchase
• Updated review

Would use service again, maybe you could email approx delivery time so no hiccups on arrival. Thanks Ron

Reason I chose this product:

Because of FZ rating

Value
Shipping
Quality
Thumbnail of user sonjas71
Sonja S. – Megatimber Rep

Thanks for your feedback. We are improving our cart service so that it can give you a delivery window.
But we aim to deliver your order as quickly and efficiently as possible.

If yours service an delivery is as good as ordering,...
November 24th, 2020
Verified site experience
• Previous review

If yours service an delivery is as good as ordering, will give another 5 stars

Reason I chose this product:

Because of FZ rating

Thumbnail of user tasym
Australia
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

I ordered timber from Megatimber and it was delivered on time and no problems.
Also every time i rang they answered and that is great service

Quality
Thumbnail of user geoffs83
Australia
1 review
1 helpful vote
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January 9th, 2021
Verified purchase

Well done Megatimber. The only small issue was that it wasn't made clear I needed a token to get out, but that was a minor thing.

Thumbnail of user brettm173
Brett M. – Megatimber Rep

Geoff, thanks for the great review. Sorry we didn't give you a token at the time of purchase.

Thumbnail of user samf414
Australia
1 review
0 helpful votes
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May 4th, 2021
Verified purchase
• Updated review

Good - website was easy to use and Megatimber stocked what we needed when most other places in Sydney did not

Reason I chose this business:

Fast order, quick delivery promise

Reason I chose this product:

Fitout for bridal salon - required high profile skirting and architraves

Quality
Good
May 2nd, 2021
Verified site experience
• Previous review

Good - website was easy to use and Megatimber stocked what we needed when most other places in Sydney did not

Reason I chose this business:

Fast order, quick delivery promise

Reason I chose this product:

Fitout for bridal salon - required high profile skirting and architraves

Thumbnail of user fredt133
Australia
1 review
1 helpful vote
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January 24th, 2021
Verified purchase

Even though my order was small, I was looked after and all were very helpful. Thanks

Thumbnail of user brettm173
Brett M. – Megatimber Rep

Fred, thanks for taking the time to provide feedback. Great to hear our team did a good job! We hope to be able to look after you again soon.

Thumbnail of user jamesm5382
Australia
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Easy to order online, order arrived in 2 days and the product was great

Reason I chose this business:

Internet search and great prices

Reason I chose this product:

Making a sun lounger

Quality
Thumbnail of user jm1727
Australia
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

On-time, and easy to do business with. Product is great quality.

Service
Value
Shipping
Quality
Thumbnail of user michaell3099
Australia
1 review
1 helpful vote
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January 26th, 2021
Verified purchase

Very good delivery timing and good quality timber worth buying from them again

Thumbnail of user brettm173
Brett M. – Megatimber Rep

Thanks Michael for your kind review.

Thumbnail of user nebrasa1
Australia
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Easy to order and deliver on time no need to have or call

Reason I chose this business:

Wide range of products

Quality
Thumbnail of user jasont905
Australia
1 review
1 helpful vote
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February 9th, 2021
Verified purchase

Spoke to Mena, great guy and served me personally. Great customer service.

Thumbnail of user brettm173
Brett M. – Megatimber Rep

Thanks for the great review Jason.
I will pass this on to Mena.
Daryl

Thumbnail of user timh1287
Australia
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Professional service, delivery within 24 hours, delivery on time as promised.

Reason I chose this business:

Convenience. Name popped up on Google Search

Reason I chose this product:

Specific for requirements

Quality
Thumbnail of user danielw2355
Australia
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Super fast and easy. Delivery was prompt and service was great. Can't fault them.

Thumbnail of user garyc1177
Australia
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Place order on Saturday and receive delivery on Tuesday morning - smooth and effective transaction

Thumbnail of user jakeh176
Australia
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Pleased with the ease of ordering and pick up of the cedar sash profiles

Thumbnail of user intekhaba2
Australia
1 review
0 helpful votes
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March 27th, 2022
Verified purchase
• Updated review

Best product. Good employees. Always I find good product with a very helpful enviro.

Reason I chose this business:

Buy some timber

Reason I chose this product:

Its hood product

Quality
Best working guys there,, awesome mate..
February 12th, 2022
Verified purchase
• Previous review

Good site easy access plenty of work quivk sevice bedt product as described, good reception guy,
First time my visit, best experience... liked everything. Very friendly professional people there.

Reason I chose this product:

For my home

Quality
Thumbnail of user willj90
Australia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Got the wood as ordered. Dropped off promptly as well.

Thumbnail of user emanuels49
Australia
1 review
0 helpful votes
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June 29th, 2021
Verified purchase
• Updated review

Very good and competitive prices
Great service and very satisfied for the delivery
Recommend!

Reason I chose this business:

Price and delivery servicw

Quality
Thumbnail of user sonjas71
Sonja S. – Megatimber Rep

Thanks for taking the time to provide your feedback. We're glad you found the site easy to use and delivery met your expectations.

It seems super fast
June 27th, 2021
Verified site experience
• Previous review

It seems super fast. I hope to receive order soon with uno delay

Thumbnail of user jasonl1411
Australia
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Good services; good price and well organise for delivery.

Reason I chose this business:

Fulfill my requirements.

Reason I chose this product:

It is what i need.

Quality
Thumbnail of user anthonyg1153
Australia
1 review
0 helpful votes
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May 20th, 2021
Verified purchase
• Updated review

They are the bomb. Easy to talk to and order and deliver!

Reason I chose this business:

Close and had the products I required

Quality
They are the bomb
May 17th, 2021
Verified site experience
• Previous review

They are the bomb. Easy to talk to and order and deliver!

Thumbnail of user jasons1825
Australia
1 review
0 helpful votes
  • Send Message
March 13th, 2021
Verified purchase

Very happy with the sitejabber guys, no issues with the delivery.

Thumbnail of user kaig29
Australia
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

2 days later, No delivery, No dispatch. I have no idea

Reason I chose this business:

Items appeared in stock

Quality
Thumbnail of user sonjas71
Sonja S. – Megatimber Rep

HI Kai. Sorry for the delay in delivery. I have just looked back through your order and it seems that you received the order on the 1st of October- 3 days after ordering online. You are based in the Blue Mountains and our business is in Strathfield NSW, so we needed to receive delivery from our supplier before then sending a truck to you. As you are aware, there is currently a building supplies shortage throughout Australia, which is probably what lead to you finding our online store.

Thumbnail of user sarahc1781
Australia
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Responsive and excellent customer service and delivery

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From the business

Megatimbers is Australian Owned and Operated and we are bringing building supplies and hardware to you in a convenient format. Order your supplies at the click of a button and they can be ready for pick up or delivery the next day – it’s that easy! Delivery is available to anywhere in Sydney and surrounds. Pick up is available from our business in Strathfield South NSW.

Business History

Megatimbers is a subsidiary of Canterbury Timber & Building Supplies, a company who has been servicing construction, building, carpentry & handyman trade clients and DIY customers since 1954.

Company Representative

Thumbnail of user justinn76
Justin N.

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