Megatimber

Easy to order and delivered no fuss. One suggestion might be to call on approach so I know when the delivery is coming (luckily someone was home to help driver unload). Other than that, it was an efficient way to get materials.

A very easy order process online.

However, delivery driver didn't call to give notice and as a result put the timber where we didn't want it, two packs turned up, 1 being different width boards to the other pack (useless) the phone umber on the website requires at least 2 goes before anyone picks up.

I made an enquiry about having a particle board flooring sheet cut into three lengths and the order was soon generated via the chat line by the helpful staff member.

Picked up the order that afternoon after paying online.

We had a couple of hiccups - caused by us, but Daryl was awesome at making this happen - the service was outstanding an commendable. Daryl worked with us to make this transaction as smooth as could be - and delivery was so prompt - the Driver was totally helpful. I could not recommend these guys more highly - will defiantly be using them again -

Great, fast, helpful. Delivery was great. The product prices are good. Delivery driver was very helpful on site which really goes a long way. I definitely recommend this company to others and will use them again in the future

The delivery driver took the time to help me move the doors into a difficult to access apartment block, he was very careful with the doors and gave me some good tips on storage. There probably should have been two people in the deliver team though. In case I was not able to assist.

Fantastic Customer Service. Always offer a solution when timber size I ordered wasn't available on the shelf at the time which enables you to keep your project moving forward.
Friendly helpful staff...unlike a lot of other places we can't mention...

I found the price of the product I purchased to be very competitive and about 10% better than the "Trade" price that my builder got from his supplier.
I was told the delivery was scheduled for Monday 0700-0730 and that is exactly when it arrived.
Having not heard of the company, let alone using them before I was skeptical. My concerns were proven wrong and in this case, I was happy to be wrong.

Ordered materials for DIY project on a Saturday materials came on Tuesday. Despite what the order confirmation said there was no communication about when the delivery was going to happen. So come Tuesday morning I receive a call while I'm at work that the driver is 15 mins away. Wasn't a big deal but only because my delivery was small. Would have been better if I was told a day in advance when the delivery is coming so I could plan accordingly.

Website could be better if I could confirm actual dimensions for the heritage skirting profile. But they have a huge range so might be difficult to have all the detail I would like.
Overall, fantastic service and delivered same day, at a great price. I will definitely be using Megatimber.com.au again.

Just a small online order!
Quality of the timber extraordinary.
Liked the customer service.
Right on arrival at the yard, I was approached by one of the store man and helped to get what I order online.

Great no nonsense service, will come back

Why would any company send one delivery guy to deliver sheets of gyprock that require a two person lift? They charge a premium, (pun intended) and under deliver.
They email you saying they'll be in touch but rest assured they weren't.

Zero communication after ordering. The first I knew about my delivery was a phone call from the one driver saying they were outside my house. I was 30km away!

Somewhat below par from my previous experience. Requested quotes twice and third time only received partial quote. Not everything requested was priced.
Fortunately I called and Micheal answered and provided a quote for the timber that was missing from previous quotes.

Product available, nice easy process to order, and they didn't insist on an account. They also went out of their way to ensure what I wanted was what I got, and their communication and customer service were fantastic.

Received a phone call to advise pickup ready up to 5.30 day of ordering or next day from 6am. Very professional and friendly service. Also had good stock of profile required. Other local places had to place order and wait many weeks or just didn't stock the profile I required.
Very easy transaction and pickup. Definitely recommend.

I had a great experience with the team at Megatimber, especially Jayden. He assisted with the order, called me on the day of delivery to say the order was on it's way and then followed up with an email to check all was ok. Great Service. While price is important, so is the service and Megatimber will have me coming back again.

I went online and ordered timber for delivery and it was delivered 2 days later. The whole process was easy and the delivery driver was very helpful and efficient.
I would certainly recommend Megatimber.

Really happy with the products, driver and the way this was packaged. Unhappy with their total lack of commication. Was in commuincation to find out when delievry would be made and was told he was on his way, when in fact thi shad already been delivered some 5 hours prior.

Emailed several times. One time really responsive, other times, not so much at all. I was doing the chasing, no forthcoming on their end

From the outset, the team communicated to me regarding the non-avalability of the timber I ordered and provided an alternative. Soon thereafter they again rang me to inform that they have searched other sources to find what I had originally ordered.
Soon thereafter they rang to inform me of a time for delivery which actually occured on that date.
The only issu I had was with the difference between 'Canterbury Timber' being the web site I ordered on line and then being called from 'Megatimber'. It took a while for the relationship to get straight in my mind. Suggest maybe clarify this on the 'Canterbury Timber' web site in the firsat instance to avoid further confusion by other persons.

After a frustrating few days hunting down various timber and particularly my requirement for quality marine ply ( no one had the combination of what I wanted in stock and available for quick delivery)I got on to mega timber they had everything I wanted it was quick clean and I was shocked when it arrived the next morning very happy
Luke

Ordering online was easy, quick response. Would have like update on delivery for example: expected time of arrival but was delivered with 24hrs. Great Service.

Contact was easy, helpful and informative.

Placed a large order on a Sunday night.
Delivery was received Wednesday. Great service. Both stacks of timber arrived on time professionally wrapped.
Thanks Bolwell Landscaping.

As a first time customer, I couldn't of asked for anything better. Friendly customer service and delivery, easy to use website, great prices, quick delivery.