• MetropolitanMovers.ca

MetropolitanMovers.ca

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Overview

MetropolitanMovers.ca has a rating of 2.9 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. MetropolitanMovers.ca ranks 83rd among Moving Service sites.

  • Service
    21
  • Value
    21
  • Shipping
    18
  • Returns
    18
  • Quality
    20
2
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How would you rate MetropolitanMovers.ca?
Top Positive Review

“I'd recommend this”

Steven W.
5/15/22

I'd recommend this company hands down 100%. I had the pleasure of experiencing a fantastic move with the best guys ever! Thank you so much

Top Critical Review

“The Worst”

Nilson J.
3/17/21

Where to begin? This was the worst experience I had with a move ever. They took 6 hours to do a 2-bedroom condo moving, with everything already packed and ready to go. The last company that I've used made the same move within 2 hours, with time to spare). The movers were super slow, not wearing a uniform, not wearing gloves, forgot to bring the mattress cover, and they spend the whole time horsing around and talking on the phone in a foreign language. They then destroyed a baseboard at my building (which I had to pay and refused to refund). And then they ripped my new office chair, and of course, refused to repay). And then they took a 1:30h lunch and CHARGED ME for this time. You can always expect some wear and tear on any move, but almost every single piece of furniture got damaged. And then the absurd charge: $750 (Which they tried to get in cash not to pay any taxes). Never again!

Reviews (36)

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Thumbnail of user michalb1
1 review
2 helpful votes
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May 26th, 2014

Vancouver Moving Service offers the best packaging service in Canada from local and long distance services. If you have any questions, inquires or problems you can easily contact our customer service. We can assure you that our staff will always put satisfaction for all our clients as highest priority. Vancouver Movers assures that their staffs are professional, likeable and always has a smile on their face.

Thumbnail of user howardo5
1 review
1 helpful vote
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June 14th, 2014

The services of Metropolitan Movers Winnipeg in advance. There are some months which are quite heavy; therefore you may be required to make advanced bookings prior to your moving date. This will allow you make adequate preparations awaiting your move out.

Thumbnail of user chrisb125
1 review
1 helpful vote
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May 31st, 2014

There is one moving company that can do it all, offer affordable but quality moving services, professional and courteous movers and exquisite costumer service. It is the Metropolitan Movers Ottawa, Your best choice for all your moving needs.We are a detail oriented company, which means you will be well informed and nothing will be overlooked. Under strict management, Metropolitan Movers Ottawa operates under the assumption that each client is different and deserves a unique approach, both personally and when it comes to the belongings. We always ask questions to adapt ourselves to your specific requirements and encourage you to ask us anything.

Thumbnail of user seand672
1 review
0 helpful votes
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April 6th, 2023

Cancelled a 3pm move at 4:45pm and didn't give any advance notice at all. I had spend an hour chasing them on the phone to even get that far and then their excuse was that I didn't call them quickly enough. They didn't even bother calling me.

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Thumbnail of user johnr158
1 review
1 helpful vote
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May 27th, 2014

We know you dread moving and we understand why. And so, Metropolitan Movers is now at your service here in LONDON! With over thousands of homes, businesses and special furniture moved in the US and Canada, Metropolitan Movers has finally opened its trucks to moving in and out of London. You are assured that we extend the best quality of service we have been known for in North America right here in your local area. Therefore, you can now think of relocating as an easy and comfortable task as you partner with us in your journey to a better living! We provide local moves, long distance moves, and even moves to North America and across the globe for your home, business and even industry.

Thumbnail of user stacig5
1 review
0 helpful votes
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August 27th, 2018

Metropolitan Movers doesn't even do the moving job, they contract it out to local companies. As far as the actual move went, I was very satisfied. However, moving day was very emotional for me as my husband and I are splitting up. The mover took advantage of that and ended up overcharging me by $500. I followed up with Metropolitan Movers and was given the run around. Then I had to follow up directly with the moving company (Maple Green Moving and Logistics in London, Ontario) to request a refund. I was told they would be launching an investigation and would let me know the outcome. It was very clear that what my contract stated was very different from the invoice. Maple Green had copies of both items, so they should have been clear on the extra charges. Apparently I signed up for additional insurance on the day of my move, which was not made clear to me by the mover and was charged for additional line items which my contract covered. It took almost a full week of me calling and texting every day followed up with a threat to sue them. Then miraculously $400 was e-transferred to me (minus the insurance fee). Do not use either one of these companies!

Thumbnail of user darcyg21
1 review
0 helpful votes
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February 2nd, 2021

My roommate and I used this service for our move and it could have not gone any worse. They were unbelievably unprofessional, and inefficient. I had to crawl into the truck and show them how much more space there was since they were convinced nothing else would fit. My boyfriend had to go and repackaged everything and help them figure out how to properly pack. Furthermore they were smoking around our furniture while moving and while standing in the truck. Our contract stated that we were supposed to have the service for 2 hours and after 2 hours the men said they had to stay for a minimum of 3. My roommate spent half an hour arguing with them in the middle of our move that this was not what we agreed to. Once she spoke to their manager on the phone - who was extremely rude - we were forced to pay for three hours with the promise that we could contact customer service to get our money back the next day.

The following day we contacted their customer service rep, Oliver, who was possibly the worst of it all. As a way of responding to the issue he yelled back at my roommate on the phone and refused to refund us our hour that we did not receive of service. They fully took advantage of myself and my roommate as this was our first experience moving on our own. I could not be more disgusted in how they conducted themselves throughout the entire process. AVOID THIS COMPANY AT ALL COST.

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Thumbnail of user barbnagam
1 review
0 helpful votes
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August 16th, 2023

I'd give them a 0 rating if I could. They switched the time on me. Then 2 of the 3 movers showed up wreaking of booze. The drunker one was singing and dancing all over the place. I didn't have my flatscreen tv boxed up because I couldn't do it on my own. The drunker one dropped it while wrapping it up in their blanket. I heard him drop it. When we were at the new house, the other drunk mover took my tv out of the box and unwrapped it, then placed it in the hallway and left it leaning against the wall. They did not set it up. And that was the end. I was left to set up my tv on my own. I'm very careful with belongings. I set it up and didn't turn it on, even though I should have. I sat down to watch movies 2 nights later only to find out that my tv was broken. Bob Omran, the guy who runs the Regina chapter said "I don't know why you're crying and yelling my guys didn't break anything". After a bit he said he'd talk to his guys. I'm assuming they confessed to dropping it. Bob said he'd replace my tv. A few days go by and he said he was out of town. A few more days go by and then he said "I actually, when sent the picture to the company they won't approve it because the hit on the screen was not from drop off it looks like it got hit with something". So now I'm out a tv because they won't take responsibility for their mistake. The head office won't respond. Bob is now ignoring me.

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Value
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Thumbnail of user kimr38
1 review
2 helpful votes
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July 14th, 2014

They didn't show up on moving day. When I finally got ahold of the driver, he said he didn't recieve any work order for this move.

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About the business

Winnipeg moving company is an established moving service for more than 6 years that caters local and long distant moving services. That is why you should not worry if you’re planning to move far away from Winnipeg because we can easily get you there without a sweat. If you’re thinking that your priceless piano or china may not make it in the moving because it’s big and fragile, our company assures you that we can pack your large things and carry them safely on the journey. We also have the most skilled, experienced, and honest movers in Winnipeg. We have the most reasonable prices for local or long distances moving plus you get a free quotation from our website. Winnipeg movers don’t charge extra and hidden fees when the relocating is finished. Our company wants to maintain a respectable reputation, which is why we value our clients. Our movers are also dedicated and passionate about their work. So if you’re looking for a trusted and honest moving company, Winnipeg moving service is just a call or click away to ease your moving doubts!

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