Mgramcases

All I want to know is how this "business" is still up and running. I placed my order April 12th 2020, we are now in the month of June and I still haven't received anything. This is honestly a waste of money! I contacted them via email to cancel my order and they said it couldn't be canceled because my cases were supposedly in production and since they're custom made they can't be resold. Another thing, they kept asking what model phone I wanted my cases which does NOT make sense what so ever because when you place the order it clearly asks what type of phone the case is for. Just save yourself the time and buy a phone case from Walmart instead.

Welp, the title says it all. I've sent maybe 40 emails over the last 11 months for an order that was placed on 4/20/20. I finally got a response again that it was COVID related blah blah blah. So I responded to that COVID email, and I wasn't very nice about it this time. And FINALLY get a response from someone. They advised there was a glitch in their system and the order was marked as shipped but nothing was ever sent or emailed to me with any details. They are now telling me that they are short staffed and will process my order ASAP. Well, I upgraded from the 11 max pro to the 12 max pro so these cases do me absolutely no good. Welp, the second email I finally received stated they will get it to their accounting department. Here goes waiting another year for my refund on the sham of a company.

When you can literally ball up your phone case then it shouldn't be on your phone in the first place. The first time I drop my phone it's over with. This is not what they are advertising on the site. The cases looks why different from the cases I received. The sent me a dollar tree phone case with a sticker on the back, as if they are printing it off a computer. I literally could have done this myself not to mention I waited two months for them to arrive. In the two months I waited I reached out to the place to get an update as I had not received a tracker number, or anything I never relieved whatever bonus they had with it. I will never order from them again. I'm also reporting them to the BBB. This is a scamming $#*! company. They don't even deserve a star but I had to click something to make this review. They need to be closed down.

I have been wait since April 22 for my order, I have contacted them multiple times. I have gotten replies saying they have no idea when I will. Get my items. Then on the site it states if you order by a date you will have shipping in two days. I have been waiting almost a month. DON'T WASTE YOUR MONEY.

I strongly suggest no one go through website for ANYTHING! It's been 3 months and I NEVER received what I paid for and payment was taken IMMEDIATELY! When I contacted the seller after waiting for more than month they responded that due to Covid there's delays. I waited and reached out to them again. I had been informed that they can't issue a refund because my order was already in production. I waited until after the 2 month period and NO ONE Contacted me back. I let it be known I will escalate this issue and still no respond! Finally after 2 additional emails I went to my bank and filed a dispute. I presented the email thread to prove this website is a SCAM! Any positive feedback at this point I'm sure came from them writing bogus reviews! I wish I could give them a negative rating! Their customer service is ridiculous!

I have ordered cases from them for years. They have always been great quality and attention grabbers. I got a new phone and ordered my cases May 3rd. It is now July 1st and no cases. I have emailed and nothing. I want my cases or my $40.00. If they cannot fulfill orders they should stop taking people's money. Very simple... I'm so angry.

Okay so it feels better reading these reviews knowing I'm not the only one? I ordered 5 cases for 45$ 9/4/18...& guess what it's 11/25/18 AFTER thanksgiving dude, I'm not sure why I didn't look up reviews before I spent the money? But I'm just laughing now because WOW I actually got scammed like I see this all the time but never thought it would happen to me, oh well it's just $40, but definitely don't order from them! You'll never get ANYTHING, I've heard people revived stickers instead of cases? I never heard from them again

I ordered phone cases from them last may and have still have gotten nothing from them. I also went about asking for a refund on my purchase and got a standardized email back about COVID 19 and then being delayed. But come on went back and forth with over 4months and still got the same standardized email back. Don't shop from them.

Wish i saw this reviews before i order them i order some for my mom and my self since April and i am still waiting, I placed my order April 18th 2020, we are now in the month of June and I still haven't received anything. This is honestly a waste of money! I contacted them via email to cancel my order and they said it couldn't be canceled because my cases were supposedly in production and since they're custom made they can't be resold. Another thing, they kept asking what model phone I wanted my cases which does NOT make sense what so ever because when you place the order it clearly asks what type of phone the case is for. And i am still waiting

It still haven't received my cases and it been almost a month they trying to Blame it on Covid-19 but looking back at the reviews which I should have first seems they always take a long time but they are soooooo quick to take your money

I never leave negative reviews, even if I'm not satisfied with my purchase, so it speaks volumes that I am doing this now- I placed an order in April, yes as in FIVE MONTHS AGO, and haven't received anything. At first I was understanding due to COVID but I keep emailing asking for an update and no one is replying, I am not even getting the generic "due to Covid" email anymore! The last time they decided to reply to me was in July. They were sure quick to take my money without hesitation, if only then sent my order as quick! AVOID- AVOID-AVOID!

I DID NOT WANT TO LEAVE ONE SINGLE STAR. I ordered 4 cases back in April of 2020 and STILL HAVE YET TO RECEIVE A SINGLE CASE. I've left SEVERAL emails and no response. NO help from this company whatsoever. JUST TOOK MY MONEY AND DISAPPEARED. There for a while their email DIDNT EVEN WORK! DO NOT BUY!

I had ordered 3 months ago and have asked for status, got no reply. Asked for a refund, still no reply. They are a scam! Steal your money say it's in production but dont follow up with you. DO NOT BUY FROM THEM! IF THE PRICE IS GOOD, ITS TOO GOOD TO BE TRUE.

They do not respond I have been waiting since April 27,2020 for my order. No actual person will answer a email. $20.00 is $20.00... make my cases and ship now or give me a refund

I bought cases from here in June now it's the end of August and I Never seen my cases I ordered! I spent over $50 for these and I emailed them CONSTANTLY and then at first they responded that the virus is making it busy so it may be awhile for a response! I NEVER heard from them, I email them now and just don't hear anything! I wouldn't recommend this place to anyone! Don't waist your time nor money!

On June 5th I placed an order for 3 cases to this day they already took my money but no cases ship. No response from this just business via phone or email. Fraud!

Ordered April 2020, took forever to get part of my order. They never sent the other half nor won't let me send the ones I got back for a full refund. Most emails I get back are automated.

I ordered cases from them in July & they have never responded to any of my emails. It's been almost 2 months & I just called to dispute the charges with my bank. DO NOT ORDER FROM THIS COMPANY, THEY WILL TAKE YOUR MONEY and you will not receive your cases!

I ordered 5 phone cases in September. I waited the full 2 months, it has now been over 3 months. I see now that they have probably gotten away with a lot of peoples money! I had ordered from them in the past, it was typically a long processing window, but never this bad and was generally pleased with the cases. Now, No one will return my email and no one will attempt to reach out to me! WORST SERVICE EVER! WILL NEVER ORDER HERE AGAIN!

Sad to say that I've ordered from this company in the past and have been satisfied however... SOMETHING CHANGED! I ordered in September and still haven't gotten my order. I have emailed so many times, I've lost count, with no response! After reading these reviews it sounds like mgramcases has a lot money to reimburse!

I repeat... DO NOT ORDER FROM THIS COMPANY!

I ordered 3 cases I have never received the case or my money back I email customer service no reply that been over 4 months. It's a scam a lesson learned.

I ordered April of 2020 and I have yet to receive my order. Also even if I do now I have a new phone so that are useless. They didn't even contact me back when I reached out

I ordered three phone cases. Thought I would've been received them by now. I have sent millions of endless emails. All I want now is a refund back. $44.00 spent on a bull$#*! company