Xiaomi has a rating of 2.5 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Xiaomi most frequently mention service center problems. Xiaomi ranks 147th among Mobile Phones sites.
I recommend this company 100%! The quality of their phones considering the prices, is insane! They work really well. I do recommend this for old people and teenagers who don't want to spend a lot of money on their device, it won't let you down!
Bought the pad from the official site. Still waiting on the product to be delivered. No communication whatsoever about the process and how it's being handeld. Their only excuse is that there is a shortage. How can a big coperation release a product with such poor preperation, I have no idea. I hope their product is not as dissapointing as the trouble purchasing it 😒
Bought the pad from the official site. Still waiting on the product to be delivered. No communication whatsoever about the process and how it's being handeld. Their only excuse is that there is a shortage. How can a big coperation release a product with such poor preperation, I have no idea. I hope their product is not as dissapointing as the trouble purchasing it 😒
Very very bad for service this company should be close as soon as possible i am suffering from 20 days still no response or update from there side the technician does not respond to the call not even calling back.
I recommend this company 100%! The quality of their phones considering the prices, is insane!
They work really well. I do recommend this for old people and teenagers who don't want to spend a lot of money on their device, it won't let you down!
If you are looking for the simplest Xiaomi phone you're likely searching for a tool with a coffee tag but impressive specs, as that is the quite handset the corporate has gotten a reputation for putting out. Some Xiaomi phones certainly are great, so it's no wonder the Chinese smartphone company is quickly becoming a giant deal within the west.
I discovered these devices not so long ago and keep thinking about how could I miss these before. The top-grade hardware combined with sometimes ridiculously low price - what else to ask from the mobile device producer? :)
I was using samsung back in the days until I decided to move to xiaomi and I have never regretted my choice. They make some very good phones and they best part about it is that they sell them at affordable prices. You can even order their phone from your local stores if you do not want to use their website.
It's a scam, Be aware ‼ CRM:*******183
Your Mi Product will turn absolute if it needs repair.
This is what happened to you, after almost a year of use of mi projector 2, which Xiaomi is still selling but not able to repair due to the lack of spare parts, and even the head office could not solve or take responsibility for the issue.
I bought 4 different products from them, but when I needed service they could not fix it. The products now are trash, i contacted their service center, they asked me to provide a lot of information but they failed to coordinate with the local service center and solve the problem, due to lack of spare parts.
You will even reply to the comment to DM them, they don't do anything.
I am just commenting here to warn other people not to fall for the same scam. CRM:*******183
Products used:
mi projector 2
Hi. I purchase my new laptop from MI. In this battery is drained within 2 hours of usage. We request to apply this product but in service center says it would be observed for 24 hours. And we put our laptop in the service center. Now it's 72 hours but no one gives us the proper answer when approval comes. It takes to a long time like 10 to 15 days for the replacement of this product.
No one can give proper answers in customer care also. I am doing work from home and my job is new. So how can I explain my company? Without a laptop, I can't work. It will be very same for me.
I am facing big trouble. When the service center also says its a genuine battery issue the company does not give approval for replacement. And no one helps me. So it's a loss for me. Never buy mi product. Customer satisfaction is very poor. Everyone gives an answer we can't do anything about that. It's 10 or 15 days' time for replacement it's a very loss for me.
Products used:
laptop
Pathetic service
Request no WXIN*******667
No response from the company and service staff for the status of mobile given for repair 15 days before. Staff told me to take your mobile back one I expressed my disappointed in their services. None attend the phone calls none reply for mails. Now I'm confused in which condition they would return it to me
Anyway I have no other option than taking my mobile back and get it repaired from any local shops around even if it has warranty and bought only 2 months before.
This is the best customer service can be provided to a customer who has unstable financial condition due to pandemic.
Tip for consumers:
Pathetic service
Request no WXIN*******667
No response from the company and service staff for the status of mobile given for repair 15 days before. staff told me to take your mobile back one I expressed my disappointed in their services. None attend the phone calls none reply for mails. Now I'm confused in which condition they would return it to me
Anyway I have no other option than taking my mobile back and get it repaired from any local shops around even if it has warranty and bought onl
Products used:
Redmi 9A phone
Seemingly this tech company produces everything from smartphones to automatic pepper grinders or smart lamps.
I don't know how they manage to do all this stuff but I have no complaints about the vast majority of their products. I used several of them in my life and everything was of a good quality.
Jumia does what it does best and it very good for those who are able to use it. It sells pretty much anything ranging form house items to electronic devices.If you go for the electronic devices then you will get a better deal like I did.
Bought xiaomi red me note 8, blue or something close to violet color. Works well, easy in use, the camera is perfect and is much better than in samsung galaxy (this phone was my previou sone, and it's good too but the camera could be better), as for me.
My Redmi note 9 pro was sent for the 3rd time for repair in last 6 months. I was promised a replacement in 10 days it's been well over a month nothing, no email, no sms update nothing. I've called 30 times and the staff are as useless as they come. The management never come on the phone and get literally no top level support. Now I filled for refund, it was authorised and I was told it will come in 24 hours this was 5 days ago nothing yet in my PayPal, they make false promises you get nothing, now they got my phone and my money. Worst experience ever so do not look for warranty service with this company they do not help at all. Never again. If I could give less then 1 star I would.
Tip for consumers:
Don't waste your time with this company
Products used:
Redmi note 9 pro
This is a very good electronics shop. If you need any mi device then this is where you wil get it. Personally I have never trusted this online shops but this one proved to be worth it. The response time was very fast and the package was delivered on time.
The brush has a modern and minimalist design, which is not only nice, but also handy. Due to the high circumference, it does a good job with water, the teeth squeak afterwards, it cleans very well, it is not my first brush, I can also compare it with other brushes.
The noise is the same as all the brushes, if the doors to the bathroom shut, the sound does not bother my friend.
I charge very infrequently, sometimes once a month.
Last year I purchased one MI robotic mop.after few months it stopped working.after complaining so many times the service engg came and changed the board.after changing the board also its not working properly.I informed this issue to the mi.still its not working
Gue to display issue in tv, i request a technicwl service in my website. But no one came till now and not rectified my issue. Every day i called but they says they are working on it and provide a long possible date (1 aug 2023). I am feeling worst customer service in MI. So i suggest to Please dont buy any MI product..
I'm using the K20 Pro from Xiaomi and I think this is one of the best android phones I've ever purchased. It's a phone with a full-screen display. The thing I love most about this phone is its pop front camera which has sound and light effects. First I was scared that if this phone falls from my hand, the camera will be ruined, but the good thing is when the phone calls from your hand, the cameras would immediately go inside and I loved this.
This phone doesn't have 32 gig storage it's 22 and finishes fast and sometimes it starts glitching for no reason yet they say it can handle games but it won't glitch often but does get annoying but overall good photo quality and good phone
The more mi mobile phones are selling, they are destroying the updates after i updated my android 12 on my poco x3, while using the mobile the phone suddenly died after all i was having 90% battery left was left on my phone from now onwards i am never ever gonna buy or let any of my people buy a mi mobile phone realme or vivo is far better than this buggy miui,,what should i do now?
In Bishkek from the mi agency. Four days ago, I bought a Thizdeh Lite phone. It is interesting that the battery of the new mobile phone is broken and I am in the process of passing between the sales representative and the central repair shop. I have paid four hundred dollars for the mobile phone and so far eighteen dollars for the taxi, and I am still working with the old phone. It is interesting. No
Very Bad company, missing guiding, wrong commitment, wrong preview, and telling a lai.
And services is very very Bad, with under warranty product, or product is no fijical damage, product is now running, But after purchasing mi, ximoi, redmi, company products, then services not provided for as under warranty, they charge tha money, so Very very poor.
And photo and videos showing to NCH.
Tip for consumers:
very Bad company, missing guiding, wrong commitment, wrong preview, and telling a lai.
and services is very very Bad, with under warranty product, or product is no fijical damage, product is now running, But after purchasing mi, ximoi, redmi, company products, then services not provided for as under warranty, they charge tha money, so Very very poor.
Products used:
very Bad company, missing guiding, wrong commitment, wrong preview, and telling a lai.
and services is very very Bad, with under warranty product, or product is no fijical damage, product is now running, But after purchasing mi, ximoi, redmi, company products, then services not provided for as under warranty, they charge tha money, so Very very poor.
When i tried to buy xiomi redmi note 3 of 32 gb it always shows out of stock. They are making us fools if it is really there it should show you are in waitlist but it directly shows out of stock... do u think peoples r fools stop ur foolish sales... once watch the reviews of 32gb in amazon.com all are frustrated about ur foolish sale
HI I am ROHIT this side I was buy this phone from FLIPCART which is Redmi note 13 Pro 8gb/256gb. From day 1 I found the issue which is mirror casting issue which is globally happened in all 13 series so please don't by 13 series.
I have purchased this phone on 10 Jan I found the issue on 18th Jan from that day I have summitted my phone till today 20-02-2024 my phone is already in service center no one is helping here.
I already did complaint against MI, FLIPCART in consumer court as well but nothing any happen they saying just wait and wait.
I have attached my job sheet for real true evidence.
Tip for consumers:
I have it now with MI TEAM as well as FLIPKART.
All are fake customer executive please don't buy this phone in future.
Products used:
VIVO 29E
Although built with quality components like any mobility device some will fail while under warranty. Yet unlike the major known OEMs such as LG, Samsung, HTC and even Motorola (Lenovo) be very guarded in purchasing Xiaomi devices. The reason being their so-called "authorized repair shops have the tendency to exclaim the device is un-repairable yet fail to support the Xiaomi" warranty". These repair shops tend to lack the technical and engineering expertise to repair a Xiaomi device (likely for the lack of parts and capability) or they're simply to stupid to ascertain whether the device is under warranty.
Yes, yes the end-user ought to declare that the device is under warranty, yet since Xiaomi had only been selling the device in the Philippines since May 2015, EVERY "white market" Redmi 2 is still under warranty.
So despite my initial thoughts on quality and good customer service, if your device hardware fails you're stuck with a piece of junk.
Xiaomi, who had a fervent fan of their products. An experienced technologist who was initially impressed by this OEM will now pass on the word to avoid purchase of any "warrantied" product for if it fails you will be out your investment.
Thank God this happened a week before I was about to purchase 3 tablets and a few sets of earphones. No thank you.
UPDATE
Xiaomi eventually "reached out to me" to correct the situation but after the fact wasn't helpful enough. If you are going to use local business as authorized representatives and repair facilities then they must be prepared to properly service and repair.
We got the device "fixed" but at the cost of two long distance trips (over 1.5 hours travel). What should have occurred was Xiaomi sending a free shipping label and expedited repair/replacement.
Xiaomi lost some future business as I purchased other brand devices because of the poor initial service. I still like their products expect for their version of Android (MIUI).
I've given them 3 stars up from 1
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