Ordered 3 pairs of Christmas pajamas in October. On dec 20 a package arrived wirh 1 pair. No explanation. I contacted mia belle immediately through email- they have no customer service. I have been getting the run around for a month. They say it's my fault, then it was ups fault for losing the package. It is their fault for charging for the 3 pajamas in ordered and only sending 1 pair. I want a refund for $68 for items I did not receive
Ordered Item on 10.25.24 which was charged to my credit card and never received my order. They have not responded to any of my emails and conveniently they have no phone number to call. This company may not be legit.
The company has received 269 complaints on the BBB website over the past three years, with most issues related to returns and customer service. I wish I had checked before making a purchase.
The quality of their products is highly inconsistent—some are acceptable, while others are poorly made from cheap polyester, primarily manufactured in China or Ukraine. The website provides little to no product descriptions, and when available, they are often misleading, using terms like "high-quality fabric" when, in reality, many items are just polyester. Some products have a Mia Belle tag, while most arrive without any branding, packaged in simple plastic bags. Shipping times range from 2 to 4 weeks.
Returning defective items, especially those marked as final sale, is nearly impossible due to a lack of customer service response. I sent three emails with no reply. The company does not list a phone number, and the one provided by PayPal leads to an unintelligible voicemail with a male voice and a foreign accent.
My most recent experience:
I received a dress and a skirt, both of extremely poor quality, made from cheap materials in Ukraine, with no company tags or labels. The website falsely advertised them as high-quality, premium products, but they turned out to be polyester—something I would never put on my baby. Despite multiple emails, I received no response. The provided phone number was useless, leading to the same indecipherable voicemail.
Order #L*******
I ordered 3 sets of pink candy cane pajamas and paid in full. I received an email that said our items are not in stock. They would send them when they arrive. That was over a month ago. I have emailed and emailed with no response from the company. I either want the pajamas or my money back. This is a terrible scam company. They stole my money.
I bought this for my 5 year old daughter who is petite. I purchased this in size 5 and it fits great with room to spare. We also bought these black leather riding boots with bows that matches this outfit very well. My daughter has received many compliments and loves wearing it!
Very cute soft knit fabric.
My granddaughter is 5 1/2 so I ordered a size 6 it fit good. I tad bit long it came to middle of her knees. But still looks nice. Great school dress
Beautiful dress we love the colors on it. Soft and easy for little ones to put on by themselves. Only minor problem is that when washed some strings come off the fringe, still a great purchase. Thank you.
Glad I took the chance, now I'm a satisfied returning customer. Don't get me wrong, we do have stores that cater to the Fuller Figure ladies, but after seeing the dresses at this store, I can't go anywhere else. Incredible designs.
Mia Belle Baby is a top-rated brand which is getting to much popularity among USA parent's. I ordered two casual wear last week and got my order on time with excellent packaging. Best place ever found for online shopping.!
Wow, thank you so much! We love helping customers find that perfect look! :)
Everyone LOVED this dress! The top isn't really for girls who have little buds as mine was uncomfortable wearing it without a sweater. Bare back that ties. Amazing quality! I buy literally all my daughters dresses from this site.
We're so happy to hear that you are enjoying the clothing Natasha! Thanks for the kind words! :)
Answer: Mia Belle Baby is a legit comp. I purchased many clothes for my daughter and always been satisfied with my purchase. The product quality of dresses which I order from here is always amazing and prices are also reasonable. Mia Belle Baby dresses aren't just unique and beautiful, but comfortable and cost-effective too. Many times, I got a discount on the outfits which gave me an opportunity to buy more and more clothes for my girls. In addition, the online store's delivery services are also amazing. They always delivered the dresses in just a few days after I placed the order. I am very happy with the store and recommend the store to all the parents out there. Mia Belle Baby won't disappoint you!
Answer: You can use a handheld steamer to warm and re-shape the netting on the dresses. Or hang the dress in a closed-door bathroom with a hot shower to create steam for around 15 - 20 minutes. Basically, the dress needs steam to be warmed up to be shaped. Great Question!
Answer: Hi Alissa, Thank you for your Halloween costume order! Please email cs@miabellebaby.com with your name and order number - several items are expected to ship out the week ending 10/14/2022. For a specific costume or order, please email us for further assistance. Thank you!
Answer: We can answer all your order questions and concerns at cs@miabellebaby.com. Please email us to receive your order status or any other questions.
Answer: We can answer all your order questions and concerns at cs@miabellebaby.com. Please email us to receive your order status or any other questions.
Answer: Thank you for the question. We are based out of Florida, USA.
Answer: Thank you for the question. We are based out of Florida, USA.
Answer: Thank you for the question. We are based out of Florida, USA.
Answer: Thank you for the question. We source our items from various suppliers around the world, it depends on which items you are requesting.
Answer: Thank you for the question. We are based out of Florida, USA.
Mia Belle Girls has a rating of 2.4 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mia Belle Girls most frequently mention customer service, store credit and halloween costume. Mia Belle Girls ranks 269th among Kids Clothes sites.
Wow, that's great to hear Jaycee! We're also really glad you gave us a chance! Thanks for the positive vibes! :)