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Craigslist

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Overview

Craigslist has a rating of 2.0 stars from 511 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craigslist most frequently mention customer service, several times, and phone number problems. Craigslist ranks 211th among Classifieds sites.

  • Service
    75
  • Value
    68
  • Shipping
    37
  • Returns
    35
  • Quality
    58
Positive reviews (last 12 months): 7.7%
Positive
1
Neutral
1
Negative
11
39
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How would you rate Craigslist?
Top Positive Review

“Enjoyd, but not %100”

Rick S.
4/16/24

I used craigslist for years: I bought some staff, sold TV, found a job. But I don't understand why there isn't any support

Top Critical Review

“Fake site”

Bret M.
8/16/24

They always remove my ads for no reason. Fake hack site run by idiots from San Francisco. Avoid posting there if you can. Must be a better place to go than them

Reviews (511)

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Reviews that mention popular keywords

phone number (18) customer service (17)
Thumbnail of user bretminges
California
1 review
1 helpful vote
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August 16th, 2024

They always remove my ads for no reason. Fake hack site run by idiots from San Francisco. Avoid posting there if you can. Must be a better place to go than them

Thumbnail of user donalisas1
California
4 reviews
2 helpful votes
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June 17th, 2024

Don't post on Craigslist. They have worst filters to remove your advertisements post for no reason. And they have stupid people flagging you down again for no reason. Especially if you're a paid user. They probably won't refund you back. They don't even have phone customer service even for paid users. Good luck trying to get your money back and email them if they even respond back. They never responded back to me in an email. This is very annoying.

Service
Thumbnail of user glennt383
Washington
2 reviews
2 helpful votes
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April 19th, 2024

Craigslist may be a great resource, but be cautious while searching for anything because scammers are out there! Verify its safety!

Service
Value
Returns
Quality
Thumbnail of user verit
Texas
3 reviews
3 helpful votes
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February 29th, 2024

This site is a BAD, BAD joke...
They remove/deactivate your listing for no valid reason because the site is run by people who are as smart as a box of hair and that is why it is packed with junk, crap and trash.
And good luck if you try to contact customer service and ask for an explanation, you better off talking to your chair!

Thumbnail of user ricks1749
New York
3 reviews
0 helpful votes
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April 16th, 2024

I used craigslist for years: I bought some staff, sold TV, found a job. But I don't understand why there isn't any support

Service
Value
Shipping
Quality
Thumbnail of user michaelk5624
Washington
1 review
1 helpful vote
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February 26th, 2024

Right in the middle of everywhere in the world we are fighting inflation craigslist raises the price of an ad from $3.00 to $5.00 with no addition of features. Just give me more money they said.

Value
Thumbnail of user ncscullion
California
1 review
1 helpful vote
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March 26th, 2024

They take down postings if you don't pay for it, limiting what people can see in the website. I don't recommend this website.

Tip for consumers:
Don't use this website

Service
Value
Quality
Thumbnail of user lashl2
Texas
3 reviews
35 helpful votes
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August 28th, 2021

Posted a request for friends only, specifically saying no sex or I'd block them. Literally just a friends with similar interests post. Never even made it to a live listing. They have a section called "missed encounters" and it's mostly sex workers, which doesn't bother ME, but they obviously allow them. Is it because they are "straight"? I want to see this crap site fall the way of MySpace... someone please develop a better model using their idea of a national platform, and just put ads at the bottom. No one cares about small ads at the bottom, I promise. Get paid, do better than Craigslist. They are an outdated model and provide almost nothing. Someone with computer website know how please make a better site!

Tip for consumers:
Only a viable option for bland things like buying a car. There is an opportunity here....anyone can do better than these “owners” do.

Products used:
Missed Connections

Thumbnail of user takei24
Illinois
1 review
1 helpful vote
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November 10th, 2023

Craigslist will let prostitutes and down-low s*x get posted all over the site, but the moment someone posts something gentle, genuine, or basic, it will be flagged into oblivion.

CL is the place scum reigns supreme and legitimately normal people are denied participation.

Going without community contact is better than using Craigslist.

Service
Value
Quality
Thumbnail of user stephenn638
Pennsylvania
1 review
1 helpful vote
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November 12th, 2021

Middle class lawn service. Do not try to hire anybody off of craigslist. I tried several times to remove some trees in my yard. They were small sapling trees. I got a quote from several, but they never showed. I sent the money. This is scam. The people who answer ads do not want to work they are degenerates. And I'm using the Republicans View. They are losers

Service
Value
Shipping
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Thumbnail of user robinc1140
India
2 reviews
0 helpful votes
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July 14th, 2023

Sea view apartments are purposely done to bring a serene yet tranquil aura and nature close to you. It gives perfect relaxation, and fills with a positive vibe and calm surroundings. Dubai is quite famous for serving such a kind of lifestyle as you know the Arabian Gulf is close to the city. So here I am going to tell you the most popular areas with sea view apartments in Dubai that are highly desired by the Arabs as well as immigrants.

Thumbnail of user mikes254
New York
4 reviews
12 helpful votes
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May 28th, 2023

Keep in mind it's A $5 Ad...When trying to post an ad for offer help people with moving service for a job the ad will be removed or All credit/debit cards keep getting declined in there system and in the past have done plenty of jobs on Craigslist with the exact same ad. I been moving local and long distance mover for both residential and businesses and all my customers very satisfied. Now when I try to post with the same credit card always use, the same same card always used in the past is automatically declined. We need work to survive and this is not right.

Products used:
N/a

Service
Value
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Quality
Thumbnail of user 123mybox123
Pennsylvania
1 review
1 helpful vote
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July 15th, 2023
Verified purchase

When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Tip for consumers:
When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Products used:
When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Service
Value
Shipping
Quality
Thumbnail of user heathers2324
North Carolina
1 review
2 helpful votes
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August 16th, 2023

I have posted many times and the majority of the time I get harassed by people flagging my posts for no reason just because they're being haters. Craigslist should not allow anyone to flag a post without censoring it themselves before they do

Tip for consumers:
There's no way to contact Craigslist to find out who's flagging

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshuab981
California
2 reviews
5 helpful votes
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June 27th, 2021

Any legit ad is flagged on some technicality and the rest are all spammer scammers. Don't waste your time. Even posting using only the relay leaves your phone number getting bombed with spam calls. I get up to 30 scammer calls a day after I post on CL. Dump this site for good. Its yesterday years news. Washed up.

Tip for consumers:
Don't waste your time. Craigsli*& is done.

Products used:
Community.

Service
Value
Shipping
Returns
Quality
Thumbnail of user loosed
Alabama
1 review
2 helpful votes
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April 6th, 2016

I posted an ad on Craigslist looking for accommodations for a music festival and started immediately receiving texts from "people" who answered my ad. Turns out they're all from "roomster" inviting me to join their site once I've clicked on the link that shows me the accommodations they're supposedly trying to rent out. Even if the site really exists, I'm not about to condone anyone who uses these kind of underhanded tactics to get your attention. "Let's see how many people we can screw over in an effort to make a million bucks." No thanks.

Thumbnail of user michelleg17
Illinois
3 reviews
1 helpful vote
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October 8th, 2012

We attempted advertising services on Craigslist however it created nothing but spam. I don't even think we ever got any legit responses from it. We now have not advertised for probably almost 2 years and are still receiving emails that claim "your listing on craigslist". What a waste of time and energy..

Thumbnail of user marinav
New Jersey
9 reviews
36 helpful votes
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December 8th, 2013

I love craigslist, but you have to be really careful since there are a lot of scammers there. There are some simple security measures like buying only locally, meeting real people before making any financial decisions, etc. I bought my first car from craigslist from a local guy in Minnesota, and although I was very afraid since the car was used and the price cheap, it turned out great. My 1997 Geo Prism ran just great until an idiot smashed it on a road 3 months ago (thanks God I'm alive!). I also like to browse craigslist for free stuff, garage/estate sales and musical instruments, but seldom buy anything. I think it's a great site to connect with people. I got very little scam BTW, actually only once and it was very obvious.

Thumbnail of user cedrickd1
Texas
1 review
6 helpful votes
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July 2nd, 2020

Wow does craigslist get really $#*!ed. Every single post I put up is flagged by craigslist before anyone can see it yet there can be 50 million porn ad and hookers and prostitution ads, what the heeeeeck... I read online forums and other people in same situation are clueless on what to do well not me you will see.

Thumbnail of user allenb358
Washington
3 reviews
1 helpful vote
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April 7th, 2022

I was seeking a room for rent. I could not find anything wrong with my post. I did state that I would not give anyone my online info such as Facebook, Instagram... etc... Instead that I would be conducting a background check on them as they can do the same thing.
The reasoning behind this is because without meeting the rental property owner they have no business asking for this information. It's easy to look up that info once you meet and you are able to to take a physical photograph of their government issued id. Never go on someone's word you don't know. Scammers evolve however we can continuously make it more and more difficult for them.

Thumbnail of user robertc1256
Colorado
3 reviews
12 helpful votes
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October 30th, 2020

Craigslist arbitrarily deletes ads and systematically lies about it, claiming that ads not displayed are published and visible; it's been getting away with this for more than a decade. There are no clear-cut rules about links in ads; it's suggested that too many cause ads to be flagged for removal, but even when all links to external information are removed, Craigslist continues to delete the ad, never providing any explanation whatsoever. All kinds of scams and frauds are tolerated and dealers constantly post as private owners, but I cannot advertise my own $70 computer for sale because the ad is repeatedly removed. Morons try to make out that Craigslist's problems are posters' instead.

Thumbnail of user erikab17
California
1 review
0 helpful votes
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January 25th, 2016

Incredibly irresponsible! I confirmed three times with Brett that my husband was meeting him to pick up a refrigerator. We accommodated our schedule for him, and drove out an hour to meet him. The guy completely fakes!

Thumbnail of user lissk
Pennsylvania
1 review
0 helpful votes
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July 6th, 2017

In all sincerity if you are clueless when it comes to car parts than us women truly have no other choice than to bring it to an auto shop. As these men take advantage of our vulnerability, the last $5 dollars I gave the guy were in quarters and dimes, and he had the guts to beat me. Karma knows no deadline. It's sucks for the truly good people out there that are trying to make am extra buck that these maggots take away from us the customer and other potential mobile mechanics. I'm done I'll walk before I get beat again.

Thumbnail of user evans347
Florida
1 review
0 helpful votes
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July 27th, 2019

I am five other people have been ripped off by somebody Chad Michael Bruns renting a house room in St Augustine. He claims there is a washer and dryer on-site as well as a stove oven range. This is a scam! He took my money personally and never put it towards rent the electricity went out and the internet went out while I was there in one month. I tried to contact Craigslist multiple times and they did not stop him from continuing to post. I have people after I have left their complaining because of my posts on Craigslist about him. Yes I am posting about somebody who ripped me off in the housing market apartments rented rooms. This is sad that Craigslist will not take care of the issue and will not do anything at all after 2 months now of me posting against a rip-off artist!

Thumbnail of user tinar2
Georgia
42 reviews
168 helpful votes
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September 21st, 2010

I have been disenchanted by craigslist. It is time for a change please, anything visual would be nice. Oh and the forums are a nightmare! Every time I try to comment on them I get voted off in little to no time (no i am not using curses or any other violation) then I have to wait another seven days if I want to use the forum again. Don't waste your time there. Also most everyone has some kinda spam going. Maybe my experience is just a special one. But I am ready to move on. Besides I can't even get my town on there. The closet one is 2 hours away!

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2.0
511 reviews
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