Micro Center

AFTER reading numerous poor reviews and having a personal crappy experience from an indifferent cashier and an equally dispassionate manager, I can easily concur that when there are issues with products, caching out "supposed discounts" or anything to do with making things RIGHT with customers! The staff and especially the management give off a "I really DON'T give a damn about your problem" attitude, no matter how grievious the wrong done to the customer. Had I not needed the purchases for my daughter to begin homeschooling my gr4anddaughters the next day, I would have left the entire shopping cart of items right there on the cashier counter and walked out, NEVER looking back! I tell EVERYONE I can, about my sucky experience with this entity, and even after numerous calls to see if ANYONE CARES, I have yet to even get a response, by email, phone, text, voicemail, from ANYONE in the corporation...

' attitude

Microcenter backdoor hacks their devices and gives police direct access to your feed whipping clean off of your devices be it a cell phone or security camera. Most of the owners and stake holders of the business itself are germans identifying as juz.

I dont recommend any of ther products. In fact and feel no one should purchase from businesses with shadey business practices.

Microcenters products are trash. They might as well just be honest the business is a coverup for law enforement with terrorist ties foreign and domestic. The business isn't just a store its a agency that shares your information a cross the world... A zionist business.

They are spies

Made an appointment to have someone run diagnostics on my iPhone 15 pro max. When I arrived the tech stated that I would need to leave the phone until the next day. What?! What a joke. What sense does that make? Human beings go into surgery and come out faster than that. May as well go directly to an Apple Store.
PANTIESANDPUMPS.COM

Couldn't have been simpler. Had receipt. Brought printer. Had extended warranty... it took close to an hour. They sent me to at least 5 people and 3 different places in the store, the knowledge center (no knowledge, service desk and registers... and back and forth.

Bought a Maingear laptop through Microcenter that had problems with USB-C drive. Sent it under warranty through Microcenter customer service - it was returned to me twice over four months without being fixed - after which I was told that I was then outside the warranty period so they were no longer responsible.

Every interaction with service department was unsympathetic, dismissive and unhelpful. I was told by the service manager that he would try to resolve the issue and I received zero followup until I walked into the store a month later. If the service is this poor from a brick & mortar store - just buy from Amazon or BestBuy.

Never heard of this place, but my son asked for a computer and suggested this business. After placing an order, company wanted a photo copy of my drivers license and a photo copy of my credit card. Seems way too easy for this business to steal too much information from the customer especially information linked to my bank account. Needless to say, will not be ordering from them in the future and will go to a more reputable and known establishment. Be advised and careful if you do place an order.

Slowest shipping I've ever experienced, ordered from them and Heusinkveld the same day within hours of each other. Package from Heusinkveld made it from the Netherlands to being delivered in Michigan in 3 days! Meanwhile my package I ordered from them still sets at their distribution center that is only 3.5 hours away from me. Talked to their chat person yesterday and said it takes 1-3 days to ship, so seems to me like they take full advantage of their timeframe which also tells me customer service isn't a priority to this company, this will be my first and last order I ever place through microcenter!
Did I also mention I paid extra to get faster shipping & that my item showed it was in stock?

I had a cracked computer screen, they took 2 months to tell me it will be $480.00 to fix, I said ok, then they stated a month later that it will be an extra $260.00 then tried to convince me to buy another computer instead and offered me something with less data than I originally had. They was trying to convince me it wouldn't be worth fixing. So I told them to put the data on a hard drive so I wouldn't lose the information on my computer. I was planning on taking it somewhere else to get fixed. They told me they didn't have my computer back there anymore, when I went to go pick it up.

I bought an open box laptop from this company. I was careful to confirm that the 90 day warranty would be upheld, as there were scratches around the power port from the person who originally purchased the item. The power port failed six weeks after purchase, and the company promised to fix or replace it. I went in, waited in line for over an hour, then was told that they would not be honoring the warranty. I left a review describing this issue, and was contacted and promised a full refund. Then it turned into a gift card. Then it turned into a decision NOT to honor their promise to refund, or even provide a gift card- they went back to just not honoring the warranty at all. Avoid at all costs. This company wasted WEEKS of my time, and failed to honor any of their guarantees. They are not trying to keep customers, they are churning. Buy elsewhere. There's a reason why they have less than 2 stars on all the review sites! Avoid at all costs.

Don't expect good, honest service from anyone in the store unless they're getting commission for it. If you are not a computer expert, you will be paying the maximum amount of money in repairs, warranty coverage and actual hardware. Additionally, none of the cashiers have the energy to work in retail.

This is a review in response to a previously posted review. I received a call from the 'General Manager' in response to my scathing posted review of terrible customer service a the Duluth GA. Store. He apologized for the ill treatment that I received during a recent purchase/return for service. He assured me that the treatment I received was TOTALLY UNACCEPTABLE!, and offered to make me whole. I so appreciate his concern and offer. God Bless you Mr. Johnson

Reserved a Smart TV online upon conversation with the Micro center customer rep over phone. He assured this is brand new TV and I can reserve it by paying the amount on the website. When I went to pickup the TV at their Paterson, NJ which almost about 45 mins drive, store manager says if I need the TV I will have to pay extra $800. He said website has incorrect data and is maintained by their Corporate office. He can do nothing about it.

One piece of advice to the company. Be little professional and stick to your word. Never going to recommend them to any of my family & friends.

I both two speakers online here. It takes forever before I got it. One of the speakers is damaged. I called customer service to return it. He said he will send me a return paper works. But it was a lie, I never received anything. They packed the speakers like little kid. They put the speakers inside a big box without enough padding causing to moved around and damaged during the shipment. I highly discouraged the consumer from buying here if you don't want headache.

While I was shopping at the Mayfield heights location my daughter was made to feel extremely uncomfortable and she begged me to leave which we did with haste. Anyway this guy with a limp looked her up and down and then winked at her of course without me seeing cause I would have knocked him out, but anyway my poor 16 year old daughter was so upset she cried the entire ride home which by the way is over an hour. I Will never shop online or in-store at micro center ever again. Sincerely one very upset parent

You supposedly can pick up in 18 minutes but it takes them 2 1/2 days just to ship an overnight order. I ordered the part on Tuesday with overnight shipping and won't receive it until the 4th! How does this make any sense? Two calls later... with a promise to ship the next day that was broken and another call to hear the customer service person spew the company line of "it takes time to ship and overnight is from when we ship it, not when you order" Total BS... Company sucks... wish I could give them 0 stars.