• Migardener

Migardener

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Overview

Migardener has a rating of 2.5 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Migardener most frequently mention customer service problems. Migardener ranks 34th among Gardening Supplies sites.

  • Service
    20
  • Value
    19
  • Shipping
    19
  • Returns
    6
  • Quality
    15
Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5
8
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How would you rate Migardener?
Top Positive Review

“Fast, correct seeds, filled all my order”

Nancy W.
6/25/24

I ordered June 16th and received my order 6/24 so 8 days less the weekend would be 6 days. They had everything I ordered in stock, and what they sent was what I ordered. I was pleased to find this company. I am trying to find more and more heirloom seeds. I will certainly check what they offer this fall and next spring.

Top Critical Review

“Very bad customer service!”

Bev H.
4/23/24

I am a new customer of Migardner so not sure of the seeds as yet. However had to contact their customer service dept. regarding entremely long wait time for orders and recently on receiving adjustment on recently placed unfulfilled order that one day later went on sale. Both times I reached out to Migardner was a negative experience. I enjoy watching Luke's U-Tube channel but his company's customer service is very bad. The Rep came off as combative, as if they are doing Customers a favor allowing us to buy from Migardner. Sorry from now on will take my business elsewhere.

Reviews (33)

Rating

Timeframe

Other

Thumbnail of user dmcilwai
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I received the wrong seeds - not like I ordered a packet of carrots and got a packet of tomatoes, but I mean I ordered a packet of one kind of pumpkin, the packet said they were that, but it grew some other kind of squash not even remotely the same.
So I left a 1 star review stating that. Without a word, they deleted it. I had left another 1 star review for another issue. I checked and that one was deleted too (they still showed up on Judge.me for me to view).

A Google search showed that others have experienced the same. A quick search of the site shows that all 1 star reviews were removed.

That's unethical. Even more, they actively e-mail you asking for reviews like a week after you ordered, so there's lots of 5 star reviews that are like "oh I'm so excited to plant these"... if anything those should be removed.

They have been having a lot of growing pains. If this is how they are going to do things... then I doubt they are going to last long. Other seed companies don't remove 1 star reviews. Any company that removes all 1 star reviews is shady.

Products used:
Seeds

Thumbnail of user nancyw2644
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I ordered June 16th and received my order 6/24 so 8 days less the weekend would be 6 days. They had everything I ordered in stock, and what they sent was what I ordered. I was pleased to find this company. I am trying to find more and more heirloom seeds. I will certainly check what they offer this fall and next spring.

Products used:
Seeds

Service
Value
Shipping
Quality
Thumbnail of user bevh108
1 review
1 helpful vote
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April 23rd, 2024

I am a new customer of Migardner so not sure of the seeds as yet.
However had to contact their customer service dept. regarding entremely long wait time for orders and recently on receiving adjustment on recently placed unfulfilled order that one day later went on sale. Both times I reached out to Migardner was a negative experience. I enjoy watching Luke's U-Tube channel but his company's customer service is very bad. The Rep came off as combative, as if they are doing
Customers a favor allowing us to buy from Migardner. Sorry from now on will take my business elsewhere.

Products used:
Seeds and dormant plants.

Service
Value
Shipping
Quality
Thumbnail of user juliag738
1 review
0 helpful votes
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March 22nd, 2024

I've been following MIgardener for a few years now. I love his passion, dedication and honesty. I ordered seeds on Monday, 17 March 2024, today is Wednesday 20 March 2024 and my seeds have shipped. Luke bends over backwards to provide excellent quality merchandise and exceptional seeds with the best germination I've ever experienced. I am so grateful for all you do, offer and share with the gardening community. May you continue to grow and be blessed as you bless others! Love you guys! 😍 I grew Piccolino Basil, Lemon Basil and Sweet Marjoram in my little grow station and ALL the seeds germinated, of course they did!

Tip for consumers:
MIgardener has the best seeds for the best prices!!! He does all that he can do to keep the prices of his seeds down and keep them at a reasonable price and available to the public because he's that passionate about what he does and believes in!

Products used:
Seeds, I'm growing a lot of my own food, finally!!! MIgardener is an inspiration and motivator!!! I love his seeds!!!

Thumbnail of user harrys889
1 review
2 helpful votes
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March 27th, 2024

Planted Ivan garlic in October from migardener along with organic seed from another company. Wrote 3 emails telling them the entire Ivan shows no sprouts in late March while the organics look beautiful. No response from migardener. Disappointed!

Thumbnail of user carriemomof7
1 review
0 helpful votes
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February 27th, 2024

I've ordered multiple times. Large orders, small orders. All seeds germinated as expected. Best price for seeds, free shipping on most orders. They take a little longer to process orders, but they do it RIGHT!

Thumbnail of user richardt2637
1 review
1 helpful vote
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April 17th, 2024

Shipping shouldn't be this slow. Poor customer service to not inform customers of delays. I will never buy from this company again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user flatlanderjenn
1 review
0 helpful votes
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February 27th, 2024

This is the only place I will buy seeds. I learned so much from watching the YouTube channel. I struggled for years trying to figure out how to create my garden where I live in Texas. We have such a persnickety climate. I even attended local master gardeners classes. But watching MIGardener on YouTube helped me a ton, more than anything. All my seeds germinate from MIGardener and grow perfectly!

Products used:
seeds

Service
Value
Shipping
Quality
Thumbnail of user susies254
1 review
3 helpful votes
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February 8th, 2024

Mr "Ships whenever he feels like it"" should be ashamed of his business. Terrible customer service, owner bullies customers for having hobbies when he can't even keep up with their shipments arriving months late…

Service
Value
Shipping
Returns
Quality
Thumbnail of user jodieg97
1 review
0 helpful votes
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February 29th, 2024

I have been ordering seeds from MIGardener for about 4-5 years now, as well as watching Luke's videos on YouTube. I appreciate all the knowledge he has and shares on that platform and have found his seeds to be of the very highest quality at the best prices. While some companies will skimp on the amount of seeds - I've paid $4-$5 for 10 seeds, with MIGardener, for just $2, I always find my packets full of good quality seeds. I've had just about 100% germination with his seeds and lots of healthy beautiful plants as a result, year after year. I don't even understand some of these negative reviews because in my opinion, there is no better seen company out there! The pictures below are just a SMALL example of some of the seeds I've purchased the last couple years. And the pots are lettuce seeds sowed last week - I do 3 seeds per pod and you'll notice I get 3 germinated seeds just about every time. I absolutely LOVE MIGardner.

Tip for consumers:
Excellent Company! Such great value and a superior product. Best seed company out there!

Products used:
ALL the seeds!

Service
Value
Shipping
Quality
Thumbnail of user robinp628
1 review
7 helpful votes
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November 21st, 2022
Verified purchase

This guy used to be more humble but his ego has gotten the best of him. The only thing he has going for him is a rare tomato called the giant crimson, everything else you can easily find elsewhere. And with people saving seeds, the supply and demand for that "rare seed" will soon fade. Hope you enjoyed your 15 minutes Luke because they are about to end!

Tip for consumers:
Go to BakerCreek Instead!

Products used:
Nothing, it all sucks

Service
Value
Thumbnail of user josiea146
1 review
7 helpful votes
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August 6th, 2021
Verified purchase

I've ordered hundreds of dollars of seeds from this company. My most recent order never arrived. When I emailed the company they told me to contact the post office there is nothing more they can do. Such a shame for a small company. Glad I used PayPal. I will no longer spend my money with this company as their customer service falls short. I would rather give my business to Baker Creek & Renee's Garden. They go above and beyond for their customers no matter the circumstances!

Products used:
BAKER creek Heirloom Seeds

Rareseeds.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristiroach81
1 review
13 helpful votes
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July 26th, 2023

I placed an order on July 6th. The migardener site said orders shipped in 7-10 days. It's day 20 now and my order STILL says unfulfilled. I've emailed, but got told shipping takes 10-12 days. Wrong. That's not what was advertised. Now they have updated the time on the site, but day 20 now and still waiting for my order to even be processed. This order was for my fall garden. Pointless now. I should have stuck with my go-to baker creek. They never let me down. Live and learn, I guess.

Tip for consumers:
Don't believe the shipping time. They do not uphold it. If you email, they tell you they are working on your order which is fine for someone that believes anything, but mine is still marked unfulfilled days after being told.

Products used:
None because my order got placed and confirmed, but never got fulfilled according to the site.

Service
Shipping
Thumbnail of user anissal9
2 reviews
3 helpful votes
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June 5th, 2022
Verified purchase

I bought 4 bare root raspberry plants. I unpackaged and planted them the same day as I received them. After a month, only 1 plant showed signs of breaking dormancy.

I sent pics to customer service, and it took, another 3 weeks for a response. They ended up refunding me for just one of the 3 plants that were dead.

Will not purchase from them again.

Tip for consumers:
If they send you dead product, you’re out of luck (and money).

Products used:
One of the 4 plants that is alive.

Service
Value
Shipping
Returns
Quality
Thumbnail of user twisteds2
1 review
1 helpful vote
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July 11th, 2020

Today I tried to order some seeds and had an issue getting the order to process. I called and spoke to someone at MI Gardener, who was extremely helpful. After taking my number so not to inconvenience me by holding on, she got back to me quickly to let me know the order was being processed another way. It was all handled so calmly & professionally. I deal with hundreds of companies in a week and I had to say that this was truly the best customer service experience I ever had. I highly recommend this company and it's team of professionals. I'll be returning to order and will refer others gladly to them. Can't say that too often these days, so it was a joy to have this issue with MiGardener, because they know how to make things right! Well done MiGardener Team!

Thumbnail of user kennethl41
3 reviews
2 helpful votes
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March 14th, 2017

A great place for seeds and more! High germination rates! Road Runner (Very Fast) type shipping! Also, great videos on youtube and information on the site. It is a Must to check out! Order once and you'll be hooked! You can never have enough seeds!

Thumbnail of user lisam5820
1 review
0 helpful votes
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November 4th, 2023

Just placed my 3rd order and have never been disappointed. Great selection of hard to find seeds. Even the fall grab bag had many unexpected treasures. I didn't recieve a bunch of "what didn't sell" seeds, but many that I was really excited to get! Fast shipping as well. Great small business.

Thumbnail of user andreat376
1 review
3 helpful votes
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August 18th, 2021

Their customer service is terrible. Can't get a response, even after multiple ways of contact. I'm done and super disappointed. Luke, you really should step up your game. Love your videos, but you guys really need to learn how to make the customer as happy as you seem to be.

Tip for consumers:
Don't bother. If you have a question, good luck getting a response.

Products used:
Worm castings and Sassy Lass

Service
Value
Shipping
Thumbnail of user kddancy60
1 review
1 helpful vote
  • Send Message
October 26th, 2023

I've had nothing but good experiences and seeds from MIgardener. I've told my friends and family about them. My orders arrive in a timely fashion and I get updated emails on out of stock items, once they're back in supply. I highly recommend MIgardener.

Service
Value
Shipping
Quality
Thumbnail of user laurit11
7 reviews
7 helpful votes
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June 2nd, 2021

When I tried MIGardener's seeds I wasn't expecting much, but I was pleasantly surprised with my order.
The site has many different seeds, and at great prices. My seeds arrived within the time the website said, they were very nicely packed, and so far I am satisfied with the germination rate.
I have bought seeds from other companies, paid a lot more money, and had less than satisfactory results. I will contine buying from this company.

Tip for consumers:
Lots of different seeds, and great YouTube videos that cover lots and lots of gardening questions.

Products used:
Tomato, pepper, milk thistle, sunflower, purslane, mustard, and several other seeds.

Service
Value
Shipping
Quality
Thumbnail of user celenab10
1 review
3 helpful votes
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September 2nd, 2023
Verified purchase

I have placed several orders with MiGardener. Both times, I received numerous seed packets that were short on seeds. The most recent order - the mammoth melting snow pea is supposed to have an approximate 40 seed count - there were only 11 seeds in one pack and 20 in the other. The company shorted me by 50 - 75%!
The black beauty zucchini is an approximate seed count of 30 and there were only 18.

The company advertises one thing and delivers another. I like there website and what they promise but I have yet to see them deliver on that promise. I don't plan on buying from them again.

Products used:
seeds, fertilizer

Service
Value
Shipping
Quality
Thumbnail of user roya81
1 review
0 helpful votes
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September 9th, 2019

Migardner videos are great, his store is awesome and Migardner has the best price for seeds and check out his Trifecta+. I have the best results on all his products.

Thumbnail of user antoniw4
1 review
1 helpful vote
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June 16th, 2023

Everything I have ordered from seeds to plants has arrived in good condition and produce good results.

Products used:
Seeds, strawberry plants

Service
Value
Shipping
Quality
Thumbnail of user ronk100
4 reviews
3 helpful votes
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December 14th, 2019

Nothing but the best keep it up or go home every seed and every order nothing but perfect not lik Ebay where you get ripped off

Thumbnail of user tracys1473
1 review
1 helpful vote
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July 4th, 2023

They have a a great variety and wonderful prices. I am getting in on the big sale. Thanks for your wonderful customer service and your great info.

Service
Value
Shipping
Quality

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2.5
33 reviews
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