Mini Mania has a rating of 2.7 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Mini Mania ranks 72nd among Auto Parts sites.
Works fine for light bikes and short distances. Seems a little long for our Mini Cooper Roadster and plan to shorten the main bar six inches. I understand that the rack was designed for multiple vehicles.
Placed an order on April 30 and received a confirmation that stated "Out of stock but ships in 3 - 4 weeks." Today is June 4, so 5 weeks since the order. Their web site does not show my order - in fact it says "No Customer Number defined for your web account (yet). Try back shortly.". I have sent multiple emails since May 20 and also used their web site contact form to try to get my order status - all to no avail.
I made my purchase in June and am still waiting on the rest of it. One item was back ordered for weeks and they where going to charge me for shipping cost if I shipped them separate as if I was the reason the missing items weren't there. Customer service stop emailing me when I inquired why the extra shipping fee and it just has been a lot.
I ordered all season floor mats for my new mini countryman. I ordered the style the site recommended for my year and model. The mats do not fit. Because of their return policy I was not able to return them and I'm out about $100.
The part, (hood release cable) that I ordered, arrived in a timely manner, and was exactly what I needed.
I know that I am in Canada, and expected to be dinged on the currency exchange... but what I didn't expect was to be charged twice for shipping. Once by Mini Mania, and again by FedEx. The shipping charges cost almost more than the part! It's not like I'm on the other side of the world.
Other than that, the part worked well... Thank you!
So I ordered a roof rack, that when it got here, I refused. It never left FedEx's possession, as the box look liked it had been nuked and was missing parts. It took FedEx forever for it to get back to them. As of today, they've had my money since early November, they've had the roof rack back for 2 weeks and they said it will take another 1.5 to 2 weeks to refund me.
Products used:
Nothing, I sent it all back
I bought a new decal set for our 2006 R53 Checkmate Edition Mini Cooper S several years ago. The Hood Decal may have been the last one in-stock. I was a bit disappointed that it weathered and discolored more rapidly than the original. Now that you have them back in-stock, I replaced the Hood Decal, and now the old Mini is looking next to new! Replacing decals is a great way to freshen-up the look of your Mini!
Shipping was delayed for nearly 2 weeks but it finally arrived and items were of good quality as usual. I would have liked to know before ordering that they were out of stock.
Had the part that I thought was included with my Hella driving lite kit, needed to actually install them. My Mini Cooper service garage clued me in to your website
I ordered a new radio antenna for my 2012 Mini Cooper. I received it in 3 days, brand new, very well wrapped and packed. Great service and products. Thank you!
I was able to change my Mini's spark plugs myself. Minimania has a great system that helps you pick the right parts that fit perfectly and awesome instructions to do the job right. Thanks
The brake sensors for my Mini were on sale at a good price and promptly delivered. No drama or untoward delay so I did my brake job and got the car back on the road. That's, Mini Mania!
Product ordered came as expected and definitely was OEM and looks great. Their customer service is also very attentive in noticing any order descrepancies, which is appreciated!
Mini Mania is the best. They saved me a lot of time and money looking for parts for my mini. This was my 1st purchase and im very happy and will be using their service again in the near future.
I'm in Aussie this is the second time and have no issues place the order it's picked and sent for me in a reasonable amount of time will be using if need again no probs..
Fair price for OEM type full set of wiper blades. Was delivered quickly and in perfect condition. They are the correct set for my mini and I installed them in seconds.
Mini Mania is always my go to for parts for my minis! Excellent customer service and I got exactly the product I expected. It was on time and well packaged.
Easiest shopping experience! Love that it's simple and reasonably priced.
Starting the blackout process on my 13' R56 JCW. She's sitting pretty now! Next will be the scoop!
I haven't used the mats yet as I really need to clean out my car first and it is too cold. They look great. I am glad I finally made the purchase for the proper mats to fit well.
The puddle lights are easy to install with the proper bone tool( not provided). I wish more projection choices were provided considering the premium price paid of the part.
It has been a week and they still haven't respond. I provided the VIN and they still got my order wrong. Not very happy. This is my first time buying from this place and probably my last time.
Rapid delivery, item was as described. Important that the item was OEM to the Mini. The design of the website makes it easy to get to the right part for the model, make of the Cooper I own. Thanks!
Parts ordered on Mini mania website, I was sent an email stating Shipping 1-3 days on 2 parts, 1 Gasket up to 3 weeks. A partial shipment of what was on hand would have been acceptable but a partial shipment was not sent, it was held, then a few days later, 2nd email update "found a different supplier order will wait 3-7 days for the gasket" then ship. In the meantime i sent email to Company to just send in-house parts, scratch the gasket, send later. Nope we're going to wait on the outstanding part. Regardless of what the customer wants. I did receive the whole order finally. Parts were not damaged during shipment. I would like to see the company add to their webpage the Parts are on hand or the part will be ordered from a vendor and the time required to receive the order will be weeks, so the customer can decide before dumping the Cart and filling out all the info and selecting the shipping before finding out later that "Ohh we had to order a part from tibet and ground transportation is a camel".
When I got on Minimania.com, their hard-to-find windshield wipers and "Choose Your Mini" did nothing to help find the wipers I needed. When I finally found an all-purpose set, which I specifically looked for SETS not individual, I bought it and waited a ridiculous amount of time for the SET to arrive. When what I thought I could use arrived, not only did I NOT receive a SET, but a single wiper. To make matters worse, the wiper I did get was broken.
Including all of that, when I returned it (you have to have an RMA so it adds an aggravating step to the process), I returned the SINGLE wiper I received instead of the SET I ordered only to be given a partial refund in which NO ONE from MiniMania.com will answer my email as to why only a partial return was given.
I will never use this site again and I have already made my opinion known on SEVERAL Mini Facebook groups. This isn't something I want to encounter again. GO ELSEWHERE!
Tip for consumers:
Avoid this site like the plague. There are other, better staffed, and more responsive websites out there. I wish I could put them here!
Products used:
Nothing, I ended up returning everything.
Best price and fastest service for wiper blades for my R56 Cooper S. Also the best place and most knowledgeable people for parts for my 1964 Morris Cooper S. Best place for both cars!
Part was 20 bucks cheaper than Amazon for the same item, arrived when they said it would and was easy to install. No complaints here.
My order of the windshield wiper relays came in a timely manner and after I installed them they cleared the problem
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