• MinnieMe

MinnieMe

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Overview

MinnieMe has a rating of 3.9 stars from 220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MinnieMe most frequently mention good quality, and customer service. MinnieMe ranks 5th among Baby Clothes sites.

  • Service
    11
  • Value
    7
  • Shipping
    12
  • Quality
    18

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 51.7%
Positive
15
Neutral
2
Negative
12

Instant Feedback

194 reviews

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How would you rate MinnieMe?
Top Positive Review

“Exceptional Service and Fast Delivery!”

Rita C.
4/28/24

The service was outstanding, and my order arrived super fast - even earlier than I expected! The quality of the products was amazing, and I loved being able to track my package in real-time. I'm beyond happy with my purchase and will definitely be coming back for more. If you're looking for top-notch service and efficiency, this store comes highly recommended!

Top Critical Review

“Ok”

Lauren H.
5/16/24

Prepared the clay as directed and left to dry as per instructions but unfortunately the clay cracked in Numerous places which was not at all the desired result based on images of the product when purchasing

Reviews (220)

Rating

Timeframe

Other

Thumbnail of user sarahb2466
Australia
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

So helpful when making a last minute request to change the colour of the product I had ordered. Very happy with my product also.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you for your wonderful review, Sarah! It was a pleasure to assist you :)

Thumbnail of user mimin32
Australia
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Overall great experience shopping with MinnieMe. They add a personal touch to how they do business which is so appreciated in this day and age.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your thoughtful review, Mimi! We really appreciate it.

Thumbnail of user skyel12
Australia
2 reviews
0 helpful votes
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March 10th, 2022
Verified purchase

Product exceeded expectation. Had to wait longer but was contacted about this, and with everything going on ie covid it's to be expected. Thanks

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for this review! Really appreciate it! Please accept our sincerest apologies for the delay though!

Thumbnail of user chloeb228
Australia
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

My package went missing but the lovely staff sorted it out super fast and I couldn't have been happier with my order!

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Chloe! It was my pleasure to assist you :)

Thumbnail of user marisav45
Australia
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Very good quality and efficient delivery. Thank you Im very happy with the product

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Marisa! We are glad you liked our products :)

Thumbnail of user najal
Australia
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Product came quickly & was a great price. I haven't yet used it, so I can't provide feedback on the quality as yet.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your wonderful review, Naja! We are so happy to have you as our customer.

Thumbnail of user lorileew1
Australia
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Received my item that was damaged. I have emailed and they asked for photos which I sent. Have not heard anything since

* MinnieMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you for your feedback! I would like to present a few measures that we have taken to remedy this situation from our end.
1. We have refunded your order in full on 17/1/2022 since the product you received was damaged in transit.
2. Due to a technical issue we experienced with our email server for 3 days, we did not receive your email on time hence the delay in response. We are really sorry for the inconvenience. We subsequently tried to contact you numerous times via email and phone calls to inform you about the refund, however, were unsuccessful in reaching you.
3. We take customer satisfaction extremely seriously and any feedback or suggestion from our customers is more than welcome! In fact, it helps us make our products and services better.
4. If you have any further concerns or feedback, you can send us an email at info@minnieme.com.au. We would love to hear from you.

Thumbnail of user selinas61
Australia
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Thank you i love it i will be sure to do future orders through you guys again. And pass along to my siblings for their babies

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Selina! We are so glad you loved our products :)

Thumbnail of user jenr176
Australia
1 review
0 helpful votes
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January 8th, 2022

Items sent did not match product description and customer service was dishonest and unprofessional. Do not buy products from this shop.

Thumbnail of user toyai
California
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

Delivery was quick. I absolutely love the item I had purchased. It was quick and easy to use. Best personalised gift you could give anyone.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your wonderful review, Toya! We really appreciate it!

Thumbnail of user maevam
Australia
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Excellent! They sent it out very quickly as I needed it ASAP. The dress is beautiful and as described.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Maeva! We are glad to have you as our customer :)

Thumbnail of user jennar172
Australia
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

This is a gift for a friend of mine who had her first child this year! I know she is going to love it, it is just adorable!

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Jenna! We are glad to hear you loved the product :)

Thumbnail of user simonej33
Australia
1 review
0 helpful votes
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June 20th, 2021
Verified purchase

Fast delivery and great customer service, happy with my products and the service received. Will definitely shop again in the future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ritac296
Rita C. – MinnieMe Rep

Hi Simone!
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your terrific feedback!

Thumbnail of user leighi15
Australia
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

A great shopping experience - user friendly, lovely product, happy with the price, very happy with the delivery time

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Leigh! We are glad to have you as our customer :)

Thumbnail of user bugse
Australia
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Very happy with purchase. Items better than expected. Delivery was as estimated. I'm a very happy customer.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your wonderful review! So glad to hear you liked the products and the shopping experience :)

Thumbnail of user nicolee936
Australia
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

I am very impressed! Very quick postage, cute item, item as described, I love your shop and highly recommend :)

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Nicole! We are glad to have you as our customer :)

Thumbnail of user irmaz18
Australia
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Waited two weeks before delivery other than that items were very nice

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Irma! I apologize for the slight delay in getting your order delivered.

Thumbnail of user terrib618
Australia
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

High quality products exactly as described
Excellent communication and customer service
Fast delivery

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Terri! We are glad to have you as a customer :)

Thumbnail of user helend1047
Australia
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Fantastic communication from the team. Great work and delivery was quick to my niece in a regional town!

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Helen! We are glad to have you as a customer :)

Thumbnail of user amandae923
Australia
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

These cotton kids sleeping bags are the best. Great designs, cool yet cozy. My twins love them. Easy to wash and amazing quality. Highly recommend.

Products used:
Kids cotton sleeping bags

Service
Value
Shipping
Quality
Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you for this lovely review, Amanda! We really appreciate it!

Thumbnail of user lize189
California
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Great fit, good quality material and exactly like the picture. Can't wait for my little girl to wear it.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Liz! Happy to have you as our customer :)

Thumbnail of user hinah5
Australia
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Hat & swaddle Colour was different rather then actual pictures.i was not satisfied with swaddle quality..

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Dear Hina, we sincerely apologize for the unpleasant experience. We had also sent you an email on 8/12/2022 with a free return label so that you could return the product you received for a full refund, but we haven't received any response from you yet.
We at MinnieMe take all our customers' feedback very seriously and customer satisfaction is our top-most priority. Please reach out to our support team through email/phone or the help button on our website, and we will do everything possible to make your experience a better one.

Thumbnail of user anniel277
Australia
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Sizes weren't done properly. I had ordered two dresses the same size and one was significantly smaller.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Hi Annie, thank you so much for your review. I apologize for the confusion. I checked your order and the 2 items you ordered were of different styles and different brands because of which there was a difference in sizing. We are currently working on making our sizes streamlined to avoid such instances in the future.

Thumbnail of user shananc1
Sweden
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Love the item so much, can wait to get my son and cats hand and paw print tattooed on me.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for your review, Shanan! We really appreciate it :)

Thumbnail of user jianeller
Australia
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I love the dress and it's quality. It also delivered so fast. The size is perfect for my baby.

Thumbnail of user andym657
Andy M. – MinnieMe Rep

Thank you so much for taking the time to review us. We are glad to know you liked the dress :)

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Company Representative

Thumbnail of user ritac163
Rita C.
Typically responds within 4 days

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