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Mint

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Overview

Mint has a rating of 2.7 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mint most frequently mention customer service problems. Mint ranks 215th among Personal Finance sites.

  • Service
    11
  • Value
    9
  • Returns
    4
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Mint?
Top Positive Review

“This was one of my favorite finance sites before since...”

Bobby K.
10/7/09

This was one of my favorite finance sites before since the software was essentially free. Now that intuit owns them I'm betting it will even be better though they will push you towards buying quicken at some point.

Top Critical Review

“Mint mobile is rubbish”

Fernanda Loureiro L.
1/4/24

I just want to let a review here as I can't do it elsewhere, it doesn't work nowhere and the customer service is rubbish, you just gonna waste your time and money and get stuck everywhere you go. Any good reviews from this company are probably paid, easy to pay Asian people to write good reviews for them.

Reviews (65)

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Reviews that mention popular keywords

credit cards (6) 3 years (4) bank account (8)
Thumbnail of user michaels1884
Oregon
1 review
3 helpful votes
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November 24th, 2018

Mint.com seemed to be the answer to my prayers. Simple to use, automatically updates and connects with my checking, credit card accounts. Nine days ago I noticed none of my Citi credit card activity was being reported. I went to Customer Service, available only by Chat. Yesterday I was told "Connectivity for Citibank accounts in Mint is temporarily unavailable at this time. We expect connectivity to be restored soon, please check back again later." Chatted again today, got the same exact message. Looking online, this seems to be an ongoing recurring problem between Mint.com and Citi.

Thumbnail of user brianb25
Alabama
16 reviews
24 helpful votes
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October 27th, 2012

It was pretty cool for the first week I had it on my Android Tablet. However, I kept having to input my password and user name to keep it updated... but it didn't update. It has told me for the past 2 weeks that I haven't spent any money, when in the real world, I've spent like $1000. WTH? I was honestly kind of leary about using this site and giving them my bank login, but I haven't seen any odd transactions yet. I'm probably going to delete the app today.

Thumbnail of user dehilam
Illinois
3 reviews
15 helpful votes
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May 28th, 2011

Mint.com is the perfect example of a brilliant website that sold out to a giant corporation and turned to crap. This website has the ability to securely and automatically update all of your financial information (based on information you provide) and then gives a one stop snapshot of your finances, including all bank accounts, investments, loans etc. The problem is that since being bought out by Intuit/Quicken, the site is now full of glitches and their customer service/technical support is non-existent. It's like the worst Beta site ever, except there are no programmers standing by to sort out the glitches for the final release. It already is the final release. Don't waste your time with this one.

Thumbnail of user samanthae2
Massachusetts
4 reviews
12 helpful votes
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February 7th, 2014

I love mint. It’s a really good budgeting tool, and it talks really well with my credit cards. I can see where I am in terms of spending easily, without having to use my credit cards web site. That being said, it does NOT talk well with my investment accounts. It often signs me out of them for days on end before letting me know that it can no longer speak to it. Very frustrating!

Thumbnail of user stephanien3
California
91 reviews
225 helpful votes
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April 21st, 2014

I am like many Americans and don't have a budget. I started using Mint and am now realizing that I spend much more than I thought I did. Hopefully it will help me keep my spending in check. The only down side is that you have to get use to the annoying ads (for credit cards and such).

Thumbnail of user blakel4
Arizona
5 reviews
10 helpful votes
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April 17th, 2014

I think Mint.com is one of the best sites on the internet. Mint.com is a powerful tool for individuals to take charge of and manage their personal finances. Mint.com takes the complex, sometimes daunting task of managing your money and makes it easy, streamlined, and even a little fun! Mint has helped me to set and achieve goals of paying off credit cards and creating an emergency savings fund. Mint.com takes all of your financial information from a variety of sources and organizes it in a way that makes the information useful so you know what is happening with your money. Mint also makes personalized recommendations of ways to save and earn more money. If you are ready to take charge of your financial future, Mint.com is a great place to start!

Thumbnail of user jacobf28
Maryland
16 reviews
99 helpful votes
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March 21st, 2016

I have been using Mint.com now for 3 years and can personally attest to the fact that, not only is it 100% safe and 100% free, but it also provides its users with unrivaled value when it comes to first-glance data about their account standings and regular spending. I used to manually track every single one of my transactions by hand into other programs and, although this is still the best thing to do to teach you financial discipline, it gets very difficult as your transactions continue to pile up. Mint.com is the BEST Program that automates this tedious task!

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Value
Quality
Thumbnail of user gopals
Massachusetts
1 review
3 helpful votes
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July 4th, 2012

I have been a user of Mint for at least couple of years now, pre-Quicken acquisition. It was a great product, but of late the functionality has regressed because of which I am no longer able to recommend it. Citibank credit card linking is broken for months, now since yesterday Amex linking is broken. I have not had a day lately where some account that used to work at the last login now breaks. Looksd like Quicken acquisition has really screwed things up at Mint. It was such a great product that has been derailed. What a shame!

Thumbnail of user stacyl
India
1 review
1 helpful vote
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February 8th, 2010

Online money management tools help a lot in managing your money without any manual task. Currently i am using http://www.manageme7.com for managing my finances. It has some features which i could not find on mint.com. It is an awesome web application with the help of which i can manage my budget and track all my expenses more easily and can save more for my future.

Thumbnail of user caitlins6
New York
2 reviews
6 helpful votes
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March 25th, 2015

Good app for budgeting. I haven't tried the other apps that do the same thing otu, so I can only comment on my experience with mint.com. Does a decent job of keeping track of your purchases for you. Not for everyone, if people are paranoid about their personal information elsewhere, they are going to be pretty against giving access to something like this to their finances. But it seems secure to me, i've always been comfortable. My major complaints with this service, occaisionally misses a purchase, for whatever reason, and that throws everything off. And it does take some manual work, the automatic categorization is iffy at times.

Thumbnail of user tomh2003
New York
2 reviews
4 helpful votes
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June 19th, 2023

I've been a long time mint user and I love it. Before Mint I used to track all my expenses and overall budget on Excel. With Mint, everything is in one place and I can see analytics about my spending to change my habits.

Thumbnail of user tracyh1
California
57 reviews
363 helpful votes
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November 25th, 2009

I will be the first to admit that I am not the best at saving money. I can barely balance my checkbook and as I am writing this I am scared to look at my online credit card statement as I have no idea what I am spending. I would never buy software like quicken as I would never use it. However, a friend told me about the free services of mint and I do not really understand much of it. What I do like about mint are the very useful blogs. I just read an amazing article on the actual cost of coffee and am realizing how much money I am giving to starbucks on a yearly basis. Here is a link to the blog. Take a peek at this site, you will not regret it.

http://www.mint.com/blog/saving/how-to-justify-a-3000-coffee-maker/

Thumbnail of user scottj20
Illinois
3 reviews
5 helpful votes
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January 10th, 2014

When I decided it was time to get serious about my finances, I went to Mint.com. I linked my bank account and my Paypal account to them and they've been helping me keep track of my money every since. I get alerts when my balances get low. I can set up budgets and so much more from their website. I also love to use their tablet app to keep track of my money on the go.

Thumbnail of user bonniec72
California
2 reviews
18 helpful votes
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February 3rd, 2018

I have used Mint for over 5 years. It is a very convenient place to see all of your accounts and bills. Unfortunately, 2 of my investment companies can no longer be synced with it but found a workaround with tech support to resolve all of my issues and have a much more accurate estimate of my net worth. It is very handy for keeping track of all of my numerous bills and due dates. I highly recommend Mint.

Thumbnail of user johnm
5 reviews
26 helpful votes
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November 24th, 2007

Great Money Management Tool - I really like Mint. The user interace is great, and very user friendly. I got my credit cards and back account up and running in no time.

Only gripes so far is that I can't seem to apply my student loan or 401k loan, the data always seems a couple of days old/stale and the recommendations/savings stuff so far is a bit inane and off target.

Still, I get great visibilty into my finances. Recommended, especially because it's free.

Thumbnail of user hankt4
New York
2 reviews
7 helpful votes
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February 20th, 2015

My wife and I have been using mint.com for over a year and it's really helping us track our personal expenses. This is a great tool to help you manage your personal financial goals.

Thumbnail of user paulad14
Michigan
1 review
6 helpful votes
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April 1st, 2015

I started using Mint 1 month ago, then with making password changes, I could no longer log in, I asked for help but they just send email to reset password, when I tried that a window pop-up up saying Lets Do This, I tried entering password couldn't get in its been that way for 3 weeks now. Just yesterday I was sent an e-mail saying they billed my Capitol one Card for $9.00 IT ISN'T FREE! I also found out there is no Customer Service phone number to straighten out any issues, now I want to delete my account and having one hell of a time because I can't log into Mint.and i m not getting anymore email from mint to resolve this.

Thumbnail of user lindal2421
Arizona
6 reviews
4 helpful votes
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October 20th, 2021

I really liked services and terms, but the only reason it's not 5 stars is their app. The app works bad, the navigation could be better, please, change it.

Service
Value
Returns
Quality
Thumbnail of user emmab53
New York
8 reviews
26 helpful votes
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April 18th, 2013

I signed up for mint.com and loved it for a month. Gave me good insight into my spending and finances. I would recommend it to those who are want to get greater control over their financial position

Thumbnail of user ricks672
Arizona
1 review
0 helpful votes
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April 28th, 2019

Mint is good for giving you a general idea of your monthly budget. Much of it's information is contradictory which makes me wonder were it gathers it's information from. But hey it's free!

Thumbnail of user sophial32
New York
4 reviews
23 helpful votes
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May 13th, 2018

I really love this app! This app really helps me manage and let me track my savings easily.
I am also able to connect my bank and cards which is very convenient. (Heart)

Thumbnail of user edwards50
California
1 review
2 helpful votes
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August 5th, 2014

I feel like Credit Sesame helps me more with long-term finances because it helps me improve my credit score, whereas Mint helps me more with day-to-day/short-term finances. Thoughts?

Thumbnail of user timothyb45
Texas
2 reviews
6 helpful votes
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March 5th, 2015

The only similar website/app pairing in this department I've used is PageOnce.com, which focuses more on bill tracking and general web login aggregation.

Thumbnail of user sandyc14
Canada
2 reviews
4 helpful votes
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February 18th, 2018

The app is useful and user friendly. Integrates easily with a lot of platforms. However, no phone number to contact Customer Service and staff absolutely incompetent, I mean ABSOLUTELY.

Thumbnail of user marya74
Bangladesh
9 reviews
13 helpful votes
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October 9th, 2012

I have been a user of Mint for last year. It was great but of late the functionality has regressed. Wish you may get some other help...

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