• Mint

Mint

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Overview

Mint has a rating of 2.7 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mint most frequently mention customer service problems. Mint ranks 215th among Personal Finance sites.

  • Service
    11
  • Value
    9
  • Returns
    4
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Mint?
Top Positive Review

“This was one of my favorite finance sites before since...”

Bobby K.
10/7/09

This was one of my favorite finance sites before since the software was essentially free. Now that intuit owns them I'm betting it will even be better though they will push you towards buying quicken at some point.

Top Critical Review

“Mint mobile is rubbish”

Fernanda Loureiro L.
1/4/24

I just want to let a review here as I can't do it elsewhere, it doesn't work nowhere and the customer service is rubbish, you just gonna waste your time and money and get stuck everywhere you go. Any good reviews from this company are probably paid, easy to pay Asian people to write good reviews for them.

Reviews (65)

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Reviews that mention popular keywords

credit cards (6) 3 years (4) bank account (8)
Thumbnail of user tracym860
New York
4 reviews
24 helpful votes
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August 18th, 2022

Been using mint for years now to help with my budgeting. Before I just had all my tracking in excel spreadsheets and this is so much easier.

Thumbnail of user marthas
California
1 review
1 helpful vote
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June 18th, 2009

Heart it. From the beginning, and with every new rev. Disclaimer: I do its PR, BUT, even if I didn't, it would be a saving grace.

Thumbnail of user terryf300
Nevada
1 review
0 helpful votes
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December 3rd, 2020

Best service ever save'd me when I needed to lower my expenses! Love mint they saved me from losing my phone service!

Tip for consumers:
Get the service it will save you money

Products used:
I got three months service with three months 3 months no bill whatsoever!

Service
Value
Returns
Quality
Thumbnail of user erica1
Arizona
1 review
2 helpful votes
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October 15th, 2009

I do love this one. The graphics are well done, the site super easy to navigate and the features too many to discuss. I use it every day!

Thumbnail of user ericam276
India
10 reviews
9 helpful votes
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October 26th, 2020

I this personal finance app for my personal use, to set reminder for my bill payment, track credit score, etc. Very easy to use application.

Thumbnail of user euphrosynel
France
2 reviews
3 helpful votes
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March 27th, 2019

Allows you to view all your financial accounts in real time from one hub. Lots of reporting options. No subscription required.,

Thumbnail of user bobh207
New Jersey
2 reviews
1 helpful vote
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April 25th, 2018

Ever since I started using Mint years ago, my credit has improved. It is awesome to keep you accountable!

Service
Thumbnail of user kesif
India
5 reviews
3 helpful votes
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April 8th, 2021

Their budgeting program helps me same quite a few amount. Good services. Helpful to manage our money.

Thumbnail of user laurat6
Minnesota
7 reviews
30 helpful votes
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May 11th, 2011

Great resource for managing your money, helps really see your ENTIRE financial picture, not just an account at a time.

Thumbnail of user bw148
North Carolina
1 review
5 helpful votes
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March 13th, 2019

I started using Mint nearly 3 years ago. While it had a few quirks, I just overlooked and lived with them. As the years passed, I noticed that I was having to constantly re-validate logins on a couple of accounts. Then it became the same accounts every few days. Now it's the same accounts daily. I was also not able to add all my accounts as well. I speculate this might be an agreement thing with them and the card issuers, but I asked Mint more than 10 times to add a department store card held with Wells Fargo; nothing ever in response. You cannot customize their monthly budget dates. For example; you get paid on the last day of a given month, their budgets automatically begin on the first of the month. So any income you have posted the month before shows in that month, not in the month you want it to credit. So it skews your income versus debt ratio. Updating any goals you might have created became increasingly frustrating. More than a dozen times I updated interest rates, or changed how much I wanted to apply to a particualar goal jsut to have all the updates disappear when you save it. Maybe latency in the network causes it not to take? Who knows? But any feedback you give them must go to a blackhole office, because I never hear back from any of the issues I brought up.
The last straw with Mint was due to the transactions and Mint's imported version of the description versus how the institutions described them. I recently went to Paris. When we got home and looked at Mint, every transaction for every store we used our credit cards was listed the same; over 15 of them. We had to login to every account and verify which transaction belonged to which card. This is something I expect a financial management tool to do for me. This was not the first time this has happened, it just happened to be the last.
There was a time I would have paid a subscription fee to Intuit if it would help improve Mint and maybe get it some honest maintenance, but that ship has sailed. Account has been deleted and I will find another tool to use. Good bye, Mint... I hope you get better. Maybe I'll be back then...

Thumbnail of user susanc8
Florida
2 reviews
5 helpful votes
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Thumbnail of user leilal1
Germany
2 reviews
2 helpful votes
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November 2nd, 2013

Great site for individual investors. I use it regularly to track my accounts.

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