Mint

I was very happy with Mint until I decided to close it. In terms of usability, this site was clearly designed to make it difficult to close one's account. I ran into problems immediately. After two hours they sent me an email that I needed to reset my java script. I did that. I am currently into hour 3 just trying to close my account. Their process is the opposite of customer friendly.

We got Mint because we recently retired and want to track our expenses. Unfortunately, Mint's reports duplicated a lot of transactions, especially from Visa cards issued by Chase bank. Consequently, Mint told us for the better part of a year we were spending a lot more than we actually were. It was scary.
Mint's only support is via chat with semi-literate people using fake names in heaven knows what country. All they are interested in doing is making excuses. They have no desire to learn what's wrong with the system or fix it. There are ways to fix the errors, but Mint is so buggy that this takes a long time, especially if you have let the mess build up for a while. Reluctantly, we're going to have to go back to Excel to track our expenses.

I just want to let a review here as I can't do it elsewhere, it doesn't work nowhere and the customer service is rubbish, you just gonna waste your time and money and get stuck everywhere you go. Any good reviews from this company are probably paid, easy to pay Asian people to write good reviews for them.

I've had mint mobile now for 6 months. And the moment you use more than 40 GB on the unlimited plan you are seriously throttled down. I thought unlimited men a certain definition. Apparently mint mobile has a different definition of unlimited. You will not have phone service early in the morning when everybody is using it. You will not have phone service around 5:00 p.m. to 7:00 p.m. when everybody's using it. You will not have phone service from 10:00 p.m. till midnight when everybody's going to bed and using it. Mint mobile uses T-Mobile and the priority for T-Mobile is their customers.

I just tried switching to Mint from Quicken. I thought Quicken was bad when you need help. Mint is a nightmare. All I wanted was to enter a transaction that was older than 90 days. So far I have logged in 14 times, emptied my browser history, restarted my computer 4 times, and started a chat for help 4 times that kicks u out after 20 min. It's been 2 hours and all they do is blame your computer, browser, ect.

If you use mint, pray you never have to change your phone number. After changing mine, I got locked out of my account. Despite multiple submissions of requests to have my phone number changed, I only wasted hours of my time getting bounced back and forth between mint support chat and TurboTax phone support with no resolution. So now I have lost over two years of budgeting trends and have to start from scratch. If you're looking for alternatives, I'm switching to MoneyDance.

I am preparing to meet my accountant and noticed that transactions in 2 accounts are getting mixed together at Mint and I was told they cannot help me because they can only do 3 months back. I spent so much time sending screen shots of everything they ask for but they always come back and say it is too late. Am I supposed to delete each and every item and input manually in the other account! I might as well just use an excel file. I don't know if they know what they are doing. I used the app for 3 years and this is the first time it happened.

They say that orders are process within 48 hours. Well 4 days later they still cannot tell me is item has or is going to be shipped. You if they only gave the impression to really want to help or be human this would be different. Instead I get sorry we will send it when we do. Uneducated and frankly un-human people working there. They really have the skill in customer service of a piece of furniture. $#*! a common criminal would have more education and customer service skills.

This company is horrible at deleting data. I have been assured all of my data was removed and i would no longer receive emails but have continued to receive emails, and even though i deleted my account three times and had tech support delete it twice, my account still somehow exists. I would highly recommend not signing up for this service at all unless you expect to be a life long user. I personally do not trust them to handle data any more.

My husband and I have separate accounts, and when I tried to link the second one, it would not link. Contacted support. Apparently, since our separate accounts use the same financial institution and therefore the same URL login, even though our user names and passwords are different, Mint will not link the second account; only one instance of the URL login allowed! Note that both Quicken and Personal Capital allow more than one account to link from the same bank. Mint support suggested linking them at the bank... seriously? This completely negates the reason for having separate accounts in the first place, not to mention that our IRA accounts MUST be separate according to government regulations!
Unbelievable. It's apparent that the people developing this software have no real-world financial experience, nor have they talked with their users or done any usability studies.
Bottom line: You get what you pay for (I knew it was too good to be true).
Their advertisers should be aware that the married-couple-with-separate-accounts (a huge demographic, if our friends are any example) will not be reached through this advertising channel. Might want to look at advertising else ware.

Once I found the services were connected, I tried to use one password for all the accounts. It never worked despite I reset the password many times. I have, since then, not been able to even use Mint, Intuit, or Turbo tax. Jest cannot get it.
Very frustrated.

I don't even understand how or why I am on this email list but I have unsubscribed MORE THAN 5 TIMES and this stupid a** website emails me like 5 times each day. I wouldnt care if the information is good or not at this point LEAVE ME ALONE

Mint started off very good. It updated me when my accounts were low etc... then after I became good and comfortable with using Mint, my checking accounts were not updating properly on their site. Due to this inaccuracy I ended up overdrafting on one of my accounts thinking that I had funds available. Now I have to grapple with the bank to try to reverse the overdrat fees I have incurred. My fault for carelessly trusting Mint.Com and not checking the bank website as I should have! Now I am using google docs for budgeting :(. ...

I signed up to give it a try (mainly as a exercise for a class I was teaching on Personal Finance). They required access to my bank account, so I input the data. After working with the software enough to see whether it would be useful and something I'd recommend to my students, I deleted my account. A day later, I received an e-mail related to a transaction in the account to which]\Mint.com had access. I looked to make sure the account was deleted, and it was, however, they also allow 72 hours during which you can reopen the account. So, I wasn't too worried.

Now, two weeks later, I'm still receiving e-mail notifications about transactions in that account. They have no phone number nor e-mail address to contact them. My only choice was to change the password on that account. However, they apparently still have all my data and even after deleting the account, they are keeping my data.

DO NOT EVER TRUST MINT.COM. THEY WILL STEAL YOUR DATA AND NOT GIVE YOU ANY MEANS BY WHICH TO DEMAND THAT THEY DELETE IT FROM THEIR SERVERS.

SECURITY ISSUE: I recently received an email from Mint.com at my personal email address with a weird transaction from Bank of America. Out of curiosity, I logged into Mint with my personal email address and realized with shock that I was looking at someone else's account with their cash balance, bank information and credit information. I contacted Mint immediately and expressed concern about their security. My email wasn't returned until the next day where they asked me for a ton of information (screen shots, list of bank accounts, etc.). I was like - "hey, I contacted you out of mere courtesy. It's your job to fix the problem and I'm not spending more of my time helping you fix your security issues."

The major flaw in Mint is when users sign up and set their email address as the log-in, Mint does not verify the email address is actually their email address. So I'm getting emails from Mint for some poor woman from Fort Worth, TX. Wherever you are Fort Worth, TX woman, no one stole your account - you just typed in the wrong email address. Most internet product companies have email verification. Why not Mint?