• Miracle Movers

Miracle Movers

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Overview

Miracle Movers has a rating of 2.8 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Miracle Movers ranks 32nd among Moving Service sites.

  • Service
    21
  • Value
    20
  • Shipping
    18
  • Returns
    16
  • Quality
    19
Positive reviews (last 12 months): 0%
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How would you rate Miracle Movers?
Top Positive Review

“Hotshot movers”

Sabastian D.
2/9/22

I needed to move from Calgary to Toronto and from day 1, Mike was very professional, reliable, and fairly priced. He returned phone calls and texts quickly. Alex and Ron showed up early at my apartment and loaded everything in the truck in less than 2 hours. All my belongings were wrapped up and well protected. They drove the moving truck to Toronto 14 days later and then unloaded on one of the hottest days of the year and never complained once! These guys were so courteous and friendly, it seemed like we had known them for years! Top-notch service! I highly recommend Miracle for your move.

Top Critical Review

“Terrible customer service”

Marieanne C.
5/6/24

This review is about the lack of communication after damage was done to our neighbors property after the driver backed his truck on their property damaging the driveway and landscaping. The moving truck was stuck so severely a tow truck had to be called to extract the Miracle Mover truck. While someone did come and 'repair' their landscape (threw some straw over the damage), they have yet to repair their cracked driveway. I have been calling and emailing to no avail. My neighbor has also been trying to get a response but also has been 'ghosted'. She was able to connect with one manager but shortly after, got no response from calls and emails and we then were told by someone who came out to repair the damages to MY property (broken antique table, oil and tire marks all over driveway and a 65' TV that was 'lost' in storage) the gentleman was 'no longer with the company'. The estimate to repair the cracked driveway is $350. In my opinion, it's not a huge amount to just fix it and not risk your reputation over. I have already told my realtor that they should take Miracle Movers OFF their recommendation list. This is ridiculous to be dealing with this 3 months after the move! And as of this review, we still can't get anyone to call or email us back.

Reviews (31)

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miracle movers (14)
Thumbnail of user marieanne.casseday
South Carolina
1 review
0 helpful votes
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May 6th, 2024

This review is about the lack of communication after damage was done to our neighbors property after the driver backed his truck on their property damaging the driveway and landscaping. The moving truck was stuck so severely a tow truck had to be called to extract the Miracle Mover truck. While someone did come and 'repair' their landscape (threw some straw over the damage), they have yet to repair their cracked driveway. I have been calling and emailing to no avail. My neighbor has also been trying to get a response but also has been 'ghosted'. She was able to connect with one manager but shortly after, got no response from calls and emails and we then were told by someone who came out to repair the damages to MY property (broken antique table, oil and tire marks all over driveway and a 65' TV that was 'lost' in storage) the gentleman was 'no longer with the company'. The estimate to repair the cracked driveway is $350. In my opinion, it's not a huge amount to just fix it and not risk your reputation over. I have already told my realtor that they should take Miracle Movers OFF their recommendation list. This is ridiculous to be dealing with this 3 months after the move! And as of this review, we still can't get anyone to call or email us back.

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Thumbnail of user elisabethpritchett
North Carolina
1 review
1 helpful vote
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August 18th, 2023

I have moved more than 15 times because of my work. This was absolutely the worst moving company I have ever experienced. They broke furniture threw boxes, and even physically threatened me a single woman when I questioned what they were doing. These people are absolutely unscrupulous and horrible. Criminal!

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Thumbnail of user sabastiand
Canada
1 review
0 helpful votes
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February 9th, 2022

I needed to move from Calgary to Toronto and from day 1, Mike was very professional, reliable, and fairly priced. He returned phone calls and texts quickly. Alex and Ron showed up early at my apartment and loaded everything in the truck in less than 2 hours. All my belongings were wrapped up and well protected. They drove the moving truck to Toronto 14 days later and then unloaded on one of the hottest days of the year and never complained once! These guys were so courteous and friendly, it seemed like we had known them for years! Top-notch service! I highly recommend Miracle for your move.

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Thumbnail of user archert4
Canada
1 review
0 helpful votes
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February 18th, 2023

How very refreshing it is to find such a well-run, responsible and client orientated company in Miracle Movers. You hear some horror stories of how these moving companies hold the customer to ransom and try to hike up the price at delivery so I was braced for some sort of 'difficulty' on my move to Toronto ON but in the end had none to report. Instead the whole process ran smoothly from start to finish. Viktor kept in frequent contact with me and responded quickly to every query. The whole team itself was also reliable, helpful and friendly. Top marks for this company and the whole team.

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Thumbnail of user maxp205
Canada
1 review
0 helpful votes
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August 6th, 2022

We just wanted to thank you and all of your team for a great service and such a smooth relocation. In particular, Everyone were amazing. Very polite, accommodating and easy to work with. They were great with our children and made what could have been a stressful situation very straightforward. They really did work like troopers, especially with all those stairs!
People are very quick to criticize these days, so I think it's very important to also give good, positive feedback where possible. Many thanks!

Thumbnail of user jesikah2
Canada
1 review
0 helpful votes
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May 5th, 2021

We only had two weeks notice and our survey appointment was booked in at 2 days notice to ensure we could secure the available slot. It was a very challenging move yet the guys were patient and courteous. I was really stressed by our situation not to mention the power cut which plunged us into darkness for about an hour! The guys totally made us feel like the end result was achievable and injected some humour into the situation. They were so professional but kept us going with their humour.
Price:$1,990

Thumbnail of user gavinw71
Canada
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Highly professional, protected all our belongings and hardwood flooring, relentless and focused on getting the job done! Very hardworking guys and friendly and considerate. Really appreciate the small touches too, such as the assembly of the bed and dining table. I will definitely refer your company to friends/family. Thanks to Jose, Alex and Dima we had a stress-free experience. Thank you to the entire team!

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Thumbnail of user alexanderd293
Canada
1 review
0 helpful votes
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August 7th, 2021

I'm posting this review to you after two of your movers, Mike and Max, just delivered an upright piano to my home in Brampton. I was very impressed with their professionalism, their demeanour, the way they handled our property, and their efficiency. This was our first time doing business with Miracle Movers, and it was a good experience because of Mike and Max. As well as both the gentleman and the lady who took my initial phone calls. You should be proud of them all. It made me feel good to say something good about your company! All the best, and I'd be happy to refer people we know to Miracle Movers.

Thumbnail of user doni.muratbek
Canada
1 review
0 helpful votes
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May 1st, 2023

Would just like to thank you all at Miracle Movers for an excellent job in coordinating all our stuff to arrive on time in Windsor. Very much appreciative of your effort to ensure everything went well as planned. Our stuff came the day after you picked it up in Toronto. Such a good company providing this kind of service. We will be recommending you to all that needs a move in the future.

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Thumbnail of user roberts7071
Canada
0 reviews
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June 23rd, 2022

So sorry we forgot to reply. Yes, we received our goods all in perfect condition we are beyond happy with the way everything was handled with our relocation and your prompt assistance. Thank you for everything we really appreciate it. Piano, sculptures and art all arrived totally intact. We were so worried about getting movers to handle this, but your professionalism shone through.

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Thumbnail of user evelyna122
Canada
1 review
0 helpful votes
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May 26th, 2021

I would like to testify to the excellence displayed by the Miracle Movers. Brilliant team, it was a relief after tension of how it will be conducted. They were excellent people, polite, tidy, honest, respectful towards the home and our belongings and exceeded our expectations. From the packing service and collection, till the last item delivered at my desired location at our new home. We were really impressed. I will certainly recommend Miracle to our friends.

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Thumbnail of user raymondh325
Canada
1 review
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April 15th, 2021

Omg! I just got referred to these guys by a friend that has used them time and time again. I just happened to post on facebook for a referral and a friend replied. I have moved a few times in 15 years! Why have these guys never been known to me till now! All I can say is Super! Strong, fast, mindful, careful, professional, nice, trustworthy and so so reasonable! I can not say enough about this company. We need more of this type of business. The guys that worked with me are Brian and Todd! These guys are unbelievable. My only regret I have is that I have not used them before yesterday!

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Thumbnail of user emilye268
Canada
1 review
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October 22nd, 2021

The team arrived on time, walked around the rooms & took charge of all the details of items to be moved into storage. Lou & her team were amazing we felt relaxed as care was taken to wrap & move our fragile items. We were told to relax & they would take over after a busy week of moving amongst boxes & wrapping. Thank you we would definitely recommend Miracle.

Thumbnail of user sawyerw7
Canada
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

What a time to move right? In the middle of a Pandemic. Having had a few bad experiences in the past with moving companies, I wasn't quite sure which company to go with. Luckily my cousin recommended Miracle Movers, and when I read awesome reviews, I decided to give them a call. From talking to the sales agent to movers, overall everything went smoothly! They were kind enough to explain what precautions their workers are taking during the Covid-19 pandemic and that really put my mind at ease. Great experience and even better prices, would highly recommend.

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Thumbnail of user martham1200
Canada
1 review
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June 2nd, 2022

The team were on time, very obliging and took wonderful care with all of our furniture items especially the antiques and piano. The team was great and wouldn't even take a break for a cup of coffee or a cold drink. Nothing was too much trouble. There were lots of heavy items and boxes in our three-storey home and not a single mark on any wall. I wouldn't hesitate to recommend Miracle Movers and their team and will be using them again!. Special thanks to the crew who moved us and who were always smiling and happy.

Tip for consumers:
If you want the best moving service - reach out to Miracle Movers of Toronto!

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Thumbnail of user chaser43
Canada
1 review
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February 20th, 2021

Marvellous Move. Miracle Movers did above and beyond packing up my house in Niagara during lockdown. I could not get there and how they dealt with my attic was something. They stored my worldly goods and later delivered them to me in Toronto. What was potentially a nightmare was solved by them and am eternally grateful. Boxes needing to be marked up differently were so marked and easy to find.

Thumbnail of user chelseab160
Canada
1 review
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February 7th, 2021

They have a 5-star rating for a reason and it's real! This company and their employees are top-notch. They moved me, at the last minute, without a hitch. I would absolutely recommend this company to anyone moving in the GTA. My move went very smoothly, nothing arrived broken or scratched and the load and unload went very fast. (Faster than I expected). I hope I don't have to move again, but if I do they will be my first call. Believe the stars, they are the real deal. A company that does what it promises and does it well.

Thumbnail of user psutherland221
Canada
1 review
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March 15th, 2023

Miracle took our 3 bed apartment out to Frankford Ontario to our newly built house. Well carried out relocation by them! Minimal fuss! Minimal mess! All items were properly cared for during the relocation. All communication with everybody was very amicable! The estimate was very well prepared and ended up being slightly on the cautious side. My experience with them was a ten out of ten rating and I would be prepared to use them again if needed!

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Thumbnail of user ianl04622
Canada
1 review
0 helpful votes
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April 3rd, 2023

I went with Miracle as I had previously used them; and my experience has been that they are efficient and good-value. The initial appointment to review what was being moved was efficient as it was held online. The quote was far more reasonable than the two other quotes I had received. On the day of the move out of the house in Toronto they were punctual and quick at emptying the house onto the containers for trucks. On the day of moving into the new house, they were again very punctual and quick at unloading. They reassembled the beds quickly and ensured that furniture was where I needed it to be placed. They also moved an old washing machine out so that my washing machine could fit. What could have been a stressful day, wasn't - all due to the relocation guys.

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Thumbnail of user ptyskoelena
Canada
1 review
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January 29th, 2023

We have used Miracle Movers for two moves now. Our most recent move was the most stressful with an uncertain move in date; Gary was extremely straightforward and helpful in helping us make a plan if we had to go into storage between moves. We have large, heavy furniture pieces which are quite difficult to move, and the team were great at dealing with it, including a hoist off my upper balcony. We also appreciate their approach to offering us environmentally friendly bins for rental which really came in handy. It has been such a relief to deal with a positive company during our relocation from Oakville to Toronto. We wouldn't hesitate to recommend or use again.

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Thumbnail of user suzannem1014
Canada
1 review
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February 22nd, 2023

I submitted an online request for an estimate on my 4 bed residential relocation move from Oshawa at 9am and received a phone call 10 mins later from Miracle. I was told a video survey would be the best way forward to make sure of the truck size and manpower required and also to assess some of my heavier furniture pieces. I was impressed that Gary asked all the necessary questions. This preparation just ensured that no rock was left unturned and everything went swimmingly. Also the final cost was right on the money.

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Thumbnail of user suntuyap
Canada
1 review
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January 26th, 2021

Amazing experience with Miracle movers. Moved from Toronto to Oshawa and not a single item was broken or misplaced. Very organized, friendly, timely, and a good price. Shout out to Drago, Dima, and Maxim for the excellent customer service. This has been the best experience by far. Highly recommend!

Thumbnail of user alans719
Canada
1 review
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April 9th, 2021

We just have to thank you for moving us from Calgary to Toronto. Your service was excellent. We had a lot of questions and specific requests as to how our furniture and other items were to be packed and delivered and you followed our directions perfectly. We had many fragile and antique items all of which arrived without damage. Your unpacking was quick and efficient and you left our home clean. All we had to do was sit down and enjoy. We will definitely recommend your company to our friends and neighbors.

Tip for consumers:
Best movers in town!

Products used:
Moving of superheavy items

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Thumbnail of user alicep294
Canada
1 review
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June 23rd, 2021

Brilliant service from start to finish. Clear quote and efficient booking. I couldn't be more pleased with the professionalism of the movers. Dima and Vlad showed such great care and respect for my items. I will definitely use them in the future! Thank you for making a portion of my move enjoyable.

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Thumbnail of user paulg1844
Canada
1 review
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January 15th, 2022

This was a very efficient and cost-conscious way to relocate. We moved out of Manitoba and had a great way to experience drop-off and pick up. Our goods were delayed a couple of days due to factors outside of Miracle's control (driver shortage, road delays, the fact that tons of people are moving about. But they made it right with TOP CUSTOMER SERVICE. Would use them again for sure. Shout out to Xavier, in their customer service dept - who should win an award for how responsive, kind and patient he was with me in a situation that could have been very stressful for me - he really knocked it out of the park.

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