• Miracle Movers

Miracle Movers

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Overview

Miracle Movers has a rating of 2.8 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Miracle Movers ranks 32nd among Moving Service sites.

  • Service
    21
  • Value
    20
  • Shipping
    18
  • Returns
    16
  • Quality
    19
Positive reviews (last 12 months): 0%
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How would you rate Miracle Movers?
Top Positive Review

“Hotshot movers”

Sabastian D.
2/9/22

I needed to move from Calgary to Toronto and from day 1, Mike was very professional, reliable, and fairly priced. He returned phone calls and texts quickly. Alex and Ron showed up early at my apartment and loaded everything in the truck in less than 2 hours. All my belongings were wrapped up and well protected. They drove the moving truck to Toronto 14 days later and then unloaded on one of the hottest days of the year and never complained once! These guys were so courteous and friendly, it seemed like we had known them for years! Top-notch service! I highly recommend Miracle for your move.

Top Critical Review

“Terrible customer service”

Marieanne C.
5/6/24

This review is about the lack of communication after damage was done to our neighbors property after the driver backed his truck on their property damaging the driveway and landscaping. The moving truck was stuck so severely a tow truck had to be called to extract the Miracle Mover truck. While someone did come and 'repair' their landscape (threw some straw over the damage), they have yet to repair their cracked driveway. I have been calling and emailing to no avail. My neighbor has also been trying to get a response but also has been 'ghosted'. She was able to connect with one manager but shortly after, got no response from calls and emails and we then were told by someone who came out to repair the damages to MY property (broken antique table, oil and tire marks all over driveway and a 65' TV that was 'lost' in storage) the gentleman was 'no longer with the company'. The estimate to repair the cracked driveway is $350. In my opinion, it's not a huge amount to just fix it and not risk your reputation over. I have already told my realtor that they should take Miracle Movers OFF their recommendation list. This is ridiculous to be dealing with this 3 months after the move! And as of this review, we still can't get anyone to call or email us back.

Reviews (31)

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miracle movers (14)
Thumbnail of user miked1446
Canada
1 review
0 helpful votes
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September 30th, 2021

Overall very happy with Miracle Movers we used them again this year to move in Scarborough. This time we had a lot more furniture and we needed the packing service. Dima and Max came to our house the day before the move and worked efficiently all day with my partner and the place was ready to go on moving day. Moving day went very well although there was a slight delay in the traffic, but these things happen. The price was fair and the guys installed my wardrobes etc in my new studio. So if you have delicate expensive stuff the Miracle Men are the guys to call.

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Thumbnail of user gregs1053
Canada
1 review
0 helpful votes
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March 8th, 2022

I was so nervous and anxious about moving with a lot of stuff and a lot of stairs. I figured any movers I got would take their sweet time and charge me for a lot of hours. Miracle Movers are AMAZING! They sent a team of 3 men who were friendly, experienced and FAST! They finished the job in four hours - I was shocked. They weren't out to rip me off, they wanted to do a good job and make sure I was happy! I AM! I would recommend them to anyone!

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Thumbnail of user nelsonf84
Canada
1 review
0 helpful votes
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July 28th, 2022

I highly recommend Miracle Movers for the amazing service they provided. They moved me out of my 4-bedroom home from Regina to Toronto. I spoke with moving consultant who explained the moving process to me after I went online and submitted my information. He quoted me a price that was a little higher than my other quotes, but I knew he was honest because he showed me the differences between his quote and the others that I received before his. He showed me that the other companies didn't place everything that I told them onto their quote, and they also didn't ask me important questions about my furniture like him. Also, James went over all the extra fees that my move had, and no other company told me about the bulky fees and shuttle fee that I had to pay for but James went over all those fees and made me realize that the other companies did not. The movers were as professional as said they would be. The move took 10 days to deliver. The delivery guys were amazing. All around, amazing experience! I highly recommend this company for anybody who is moving to Toronto!

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Thumbnail of user oliverp77
Canada
1 review
0 helpful votes
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January 30th, 2021

They arrive on time. Pack your things. Drive to the new place. Then unpack. They do what they say they will. Efficient, courteous and careful. Organised and cheerful. Highly recommended.

Thumbnail of user davidrayhamilton
Kentucky
1 review
0 helpful votes
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June 30th, 2023

You guys are absolutely horrible with your excuses. Below is the review I posted on google. I know you don't care, but at least you will know you are a true unprofessional business.

We had 2 homes, a garage and 2 storage units moved at the end of January. I have left numerous voicemails, called and transferred to employee after employee with no resolution. We are missing valuable boxes and items from this move and furniture that was damaged. One of the homes we had loaded up was a rental unit and the front porch metal railing was pulled back from the home that the landlord would like payment for when the team was bringing furniture out of the front door. We were not told that the trucks would not be unloaded the day of the move. One of the trucks ended up in the ditch of our driveway. Instead of having the other truck go ahead and unload at the new home they said they had to wait together and the trucks would have to go the next day which left us without a bed to sleep in for the night. We were told the trucks would be brought to their facility for safe keeping overnight. After my last attempt today I was told that I needed to file a claim. After 5 months and this just came about? Why did it take me calling again today and explaining I would not be making another call to the company? The next call would be my lawyer for someone to tell me I need to file a claim? Wrong on so many levels.

Tip for consumers:
Never use these guys from the Raleigh location

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Thumbnail of user jamese926
Canada
1 review
0 helpful votes
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March 5th, 2021

Miracle Movers were exceptionally helpful. I talked directly with the individual who was arranging the moving. They did the job professionally and when I came back from abroad, I discovered all my belongings without any harm and stacked with extreme care. Other companies may have taken advantage the way that I was not around to check what they were doing. I surely use them again in my future moves.

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