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Mistplay has a rating of 2.3 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mistplay most frequently mention gift card problems. Mistplay ranks 485th among Gaming sites.
Let's just be honest, I am going to play games on my mobile device, so I may as well get rewarded for that! Mistplay makes that possible by rewarding me for time spent playing games. I am able to choose from a large variety of giftcards, and it doesn't get much better than this! I've been a loyal mistplayer for quite a few years now, and they never let me down!
Right after I requested a $15 gift card that I had earned, they put my account on hold for a violation of the TOS and refused payout. All I did was play boosted games, along with a couple that I play frequently. The boosted games included slots and solitaire games. Mistplay refused to tell me what they claimed I had violated, and I know without a doubt that I didn't violate any of the terms of service. I played games supplied and promoted by Mistplay, occasionally unpleasant ones, to try to boost points. They have an F score with the BBB, where the majority of the complaints were identical to mine. When I lodged a formal complaint, their only response was that the account would remain banned. Hopefully, a class action will be forthcoming.
It is unfair to get rid of PayPal without notifying your players. Mistplay took my rewards points in exchange for 10 dollar gift card that was never received or my reward points. Not a good way to do business undermining people. Not good.
Tip for consumers:
Watch out for bogus apps.
Products used:
Nothing. Never received.
Date of experience: November 30, 2022
Mistplay uses Prepaid Digital Solutions (PDS) for the gift card you can redeem. I have repeated to PDS 3 times now via email that I have waited the 20 business days to get my pre-paid Mastercard and they keep sending the same automated reply that I should wait 15-20 business days. What a scam! Heed the warnings. There's no wonder it's a one star rating company in satisfaction. I feel I wasted months and hours playing games on Mistplay for nothing! Oh and by the way, when you redeem a prepaid Mastercard gift card you get money deducted. I ordered a $15 card and they docked me $3! What a rip off!
Tip for consumers:
Don't bother spending hours/months playing games and expecting a reward that will actually be redeemed properly.
Products used:
the game site and tried to redeem a reward
Date of experience: February 24, 2023
I played some great games. Earned a $15 gift card for Google play. When I tried to redeem it, says code is invalid. I have tried at least 6 tomes and it has failed every time.
Date of experience: January 15, 2024
Never pays the rewards that I have earned from purchases the when you contact them they play email tag then want you to prove your Google pay purchases which they already have records of they try to give you the big run around scammers
Date of experience: June 20, 2023
They find excuses to ban your account after you try to redeem. I played the games they suggested for the bonuses, earned $10. I tried to redeem and they said there was a violation. Don't waste your time.
Products used:
Amazon gift card.
Date of experience: October 12, 2023
Please don't waste your time. This is not a "paying" app as it advertises that it is. You must make daily purchases in odrder to level up and make points. I have been playing for over a month now and have been putting in hours upon hours of playing their games. I have yet to make a dime.
Date of experience: July 23, 2023
I had earned enough to buy a $10 google play card, but mistplay could not or would not verify that I was not a robot. I attempted multiple times and finally got a good video, but then it could not verify. Very frustrating.
Date of experience: December 1, 2022
The app keeps shutting down during game play. The site does pay, but not the amount they claim. Kashkick is better.
Date of experience: February 29, 2024
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You reviewed Mistplay
HENRIETTA JOHNSON
0 reviews
US
Rated 1 out of 5 stars
I did not want to believe it was the…
I did not want to believe it was the scam, but I was never to able to collect any rewards. After I accumulated enough for about $10, they blocked my account. So I never received any rewards. After emailing them for over 2 weeks and constantly getting automated responses, they finally sent this message:
Thank you for contacting Mistplay Support.
I've taken a look at our database and it appears that your account has been blocked for violating our terms of use, which means your account cannot be reactivated. That is BS, I never violated any of their terms. I see that others have had the same issue. I guess that's what they do when they do not want to pay out, especially if they feel that you are earning points too fast. I stopped playing because I felt I'm not going to allow them to keep earning money off of me.
Tip for consumers:
Don't waste your time!
Products used:
N/A
Date of experience: March 17, 2023
I have emailed mistplay twice now. The first card of $15 went through ok. The last 2 cards $5 and $15 never showed up and when it did ($15) to be able to use! The skipped payment of $5 never showed up. The $15 did finally get to me after 72hrs nothing happened and I couldn't use it. Seems like a scam to get your phones information. After deleting this app my battery usage went way up? Funny thing is they want you to provide a screenshot that my phone has told me I cannot do! Future people be aware really seems like a scan to me!
Date of experience: January 9, 2023
I was robbed by mustplay of my latest PayPal $10 card. Contacted support - no response... just straight kept my $. Don't recommend.Been using 4 mths but not anymore
Date of experience: May 13, 2023
The great thing about the internet, is that you can read the experiences of others.
MY ADVICE HERE IS TO READ THE REVIEWS!
Company has a habit cancelling acounts and not paying!
I'm still waiting for my £5 and not holding my breath...
Date of experience: July 7, 2021
Received my first 50$ card, no problem. Now after 9 mths and countless requests I never did receive my second card. Do yourself a favor and and go to another site
Date of experience: August 10, 2023
Unfortunately I have to give one star. I've left several messages and never get a response. I have enough points for a fifty dollar gift card and can't seem to get that either. Mistplay is a joke!
Date of experience: July 12, 2023
Where you have to install a new game every time and not to win. I did it four times every time. I haven't even came close
Date of experience: January 20, 2024
I played for several days and never got more that 644 pts. I guess you have to buy, buy, buy! At first, the points came qui, then stopped.
Date of experience: December 15, 2023
I played mistplays games for well over a hundred hours, I earned 7500 units which is good for a $25.00 gift card, I put in my withdraw for the $25.00 to be sent to my PayPal and they sent me two emails saying that my $25.00 is being processed, and then another one that said look out for it it's on its way, in the mean time I keep playing and was up to 2100 units again which is good for roughly $7.00, I went to down load another game to keep earning more and I get this email saying that the system detected an error and that their was a violation of terms of use! I didn't do anything but play their boring games and I mean terrible, for over a hundred hours to earn these units, I emailed them asking what the problem was and all they would tell me is theirs no refund, I tried to email them again and told them I would like a explanation of what happened, if I did something wrong which I didn't, and they sent me the same email saying like they said their will be no refund, They pretty much said we're not giving you no explanation and were not paying you your $25.00 or reimbursing you your 2100 units either, Nice haa! All that time down the drain,if I could give mistplay - I would, I would highly suggest you don't mess with mist play, their earning potential sucks, 25 cents to maybe 50 cents per hour on the best paying ones, they suck!
Theirs lots of game apps out their that pay you play their games that are way better than mistplay, check em out, stay away from mistplay! Trust me, they suck and their thiefs!
Date of experience: November 25, 2023
I literally went to verify the verify button doesn't work and it only shows a white screen. Don't get this app its a waste of life.
Date of experience: July 19, 2023
Play games by downloading your favorite games in the app... list refreshed weekly and rewards add up quickly
Date of experience: October 25, 2020
Best app by far that promptly pays you directly for playing games on your mobile device! I made over $200 in October 2023!
Products used:
I received multiple gift cards
Date of experience: November 25, 2023
Payouts a little slow but worth it. Lots of different games to choose from lots of different payout options as well from gift cards to cash app
Date of experience: November 26, 2023
U should try it had gamer experience
For all gamers role, casino, adventures and More even puzzle heads
Tip for consumers:
Nope
Date of experience: November 29, 2023
In less than a year playn games via mistplay... I've earned $60 worth of Amazon gift cards and spent maybe $10 in the games.
Products used:
Amazon gift cards
Date of experience: November 27, 2023
Love how easy it is to find a game that i enjoy. Redeeming points for gift cards couldn't go smoother.
Products used:
Gift cards feom various locations
Date of experience: December 14, 2023
STAY AWAY! They wouldn't help get my money! I feel used,I watched thier adds and play games. They're keeping my money!
Products used:
Just played their game and didn't get paid.
Date of experience: September 30, 2023
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