• Mobile Unlocked

Mobile Unlocked

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Overview

Mobile Unlocked has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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Top Positive Review

“My Phone was unlocked within the timeframe promised,”

Mason A.
9/15/24

My Phone was unlocked within the timeframe promised, and I didn't encounter any issues afterward. This service is a game changer for anyone who wants to unlock their phone without worrying about privacy.

Top Critical Review

“Deceptive marketing”

Nicholas R.
9/20/24

When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck

Reviews (945)

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customer support (64) customer service (86) support team (37)
Thumbnail of user ceballo.angel
New York
1 review
0 helpful votes
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February 16th, 2024

They say that there is a 2 step process but i could not find that information anywhere. Charged me $30 just to tell me that i require an extra $50 to actually unlock the phone. Avoid this company and go to your local store!

Thumbnail of user charliej174
GB
2 reviews
0 helpful votes
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April 24th, 2024

I am very happy with the service I got it was quick and easy and they did what they were told I very recommend mobile unlocks. :)

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Value
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Thumbnail of user jasonb3605
Pakistan
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Unlocked my Oppo phone without any hassle! The website's service was fast and reliable. Appreciated.

Thumbnail of user judithf335
Colorado
3 reviews
0 helpful votes
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February 9th, 2024

I saw the reviews and thought I would take a chance. The asked for $7.99 for and I thought, wow, that isn't bad. 24 hours later they asked for 29$ to unblock phone. Now they are asking for $79 to unlock my phone. This to me is almost fraudulent and a scam! Anyone else think that? I have sent a request for money back as I have e no faith that they won't ask for more obey tomorrow!

Products used:
None did not pay more for this service.

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Value
Quality
Thumbnail of user christinap968
Canada
2 reviews
0 helpful votes
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May 8th, 2024

Good site web I recommend for you
Deadlock iPhone easyshot! I love this
So easy and quick to start

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Quality
Thumbnail of user derekb610
Pakistan
3 reviews
0 helpful votes
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April 26th, 2024
Verified purchase

Needed to unlock my LG Stylo 7 phone, and this website did this job perfectly. Quick and efficient, and I encountered no issues.

Thumbnail of user juanc1532
Mexico
2 reviews
1 helpful vote
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February 19th, 2024

Once I made the payment and passed the process filters, they asked me for a second payment. After a month, I received an incorrect code and they have not given me anything in refund. My order is MU*******.

Thumbnail of user jinhyungjung74
Canada
1 review
1 helpful vote
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January 1st, 2024

They charged over 20% for compatibility check and took 3-4 days for result. After I paid fully $60 and then didn't do anything for a month. Eventually they refused the full refund. Although they promised 1/2 refund then they never issued 50% refund. When I called my credit card bank, they almost filed this as a scam right away, which seemed to prove this company did similar scams for lots of customers.
I highly don't recommend their service - very likely scam business!

Thumbnail of user murandar
North Carolina
1 review
0 helpful votes
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February 3rd, 2024

I asked them for help they told me my phone could be unlocked but I had to pay another $79 after I had already paid $26. Waited a couple days with no progress contacted them they said they were still waiting it could take up to 30 days and that was what I agreed to in contract. After 30 days I then asked for refund because there was still no progress. They told me phone was locked to carrier and they could not unlock it and could only give me 50% of what I paid back. I still have not seen the refund! This is a fake site!Contact phone company. Do not pay them a dime!

Thumbnail of user stephanieb3029
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Mobile unlocked is one of the best website that unlock you phone, No matter which brand, they delivered your work quickly.

Thumbnail of user kennethl1056
TT
1 review
1 helpful vote
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January 10th, 2024

The website is very very misleading. Initially stated unlock for $14.99. Paid that. Then another message saying to unlock will cost an additional $50. Paid that. Then after a day of waiting I got an email stating they giving me a credit note for my payments and I have to pay for Remote Technician unlock at a cost of $193. Just need potential clients to be aware of what can transpire when you try to unlock your phone with them. $193 to unlock a phone is astronomical and if stated up front I would of never ever started the process.

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Thumbnail of user andrewt1564
Georgia
1 review
0 helpful votes
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February 4th, 2024

Complete scam. Charge you twice. Once to say they can do it then a surprise charge to them do it then they didn't do anything. Then no way to reach anyone. Complete scam. Don't be used by these crooks.

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Thumbnail of user bkybuffalo00
New York
1 review
0 helpful votes
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December 27th, 2023

First. You have to pay $26.
They stopped working at 40% and then they asked me another $49 to release.
I did not know my S9 is expensive one(as of 12/20/23) and it says its final payment. I would not pay $26 if I knew there were additional fees.
They wont tell you there will be additional fee.
Im not sure it said "Final payment" but who knows. This is a typical method of fraud.

Tip for consumers:
just dont even try. you will waste $26 for nothing

Products used:
unlock cell phone

Service
Value
Thumbnail of user judyh1778
Illinois
1 review
3 helpful votes
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January 11th, 2024

I wish I had never wasted my time or my money with this company! First they want a small payment, then they ask for a larger payment! Well, we have waited well past the 30 days for my daughter's phone to be unlocked and NOTHING has happened! I left a voice mail and no response! The website they tell you to use on the voice mail is not there! Save yourself $100 here and go have a nice dinner somewhere, because atleast you get something out of that! This company is a JOKE!

Tip for consumers:
They do NOT unlock your phone!

Products used:
Mobile Unlock

* Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Value
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Thumbnail of user jeffm2419
Montana
1 review
1 helpful vote
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January 6th, 2024

I paid $26 waited 24 hours for them to come back and try and hustle me for an additional $49. The claimed it was a "final payment" to the old carrier. It's not. This phone is paid off. It just was an old one that wasn't active for long. I bought it in cash. This is deceptive and illegal as many probably believe they are paying off devices. This company is an absolute scam. Should have read these first. Fake 5 star reviews.

Products used:
None they took my money for nothing.

Service
Value
Returns
Thumbnail of user martins1423
California
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I appreciated their clear instruction and prompt delivery of the unlocking code. Plus, their customer support team was responsive and helpful.

Thumbnail of user jensenaaron137
Indiana
1 review
0 helpful votes
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January 4th, 2024

10/10 do not reccommend going through a website to unlock your phone. I have been dealing with these people for two whole months now. To say I'm irritated is an understatement. After spending 20 or so bucks for the initial process and then you have to turn around to spend another 80 bucks! They were unable to complete the process, so I requested for a refund. They allow up to 50% for a refund. After waiting around for 2 weeks. No refund has hit my account! They use big, smart words such as "expedite" and "imminently." Clearly, they don't have the brains to understand what those two words mean because in my brain, it should be within 3-5 business days. Nope. Nothing. Nada. I have been thinking of pressing charges because they have been no help, and I feel as if I have been robbed of the money that I worked so hard to earn!

Tip for consumers:
WORST EXPERIENCE OF MY LIFE

Products used:
Unlocking process

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Value
Shipping
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Thumbnail of user danielh3068
Virginia
1 review
0 helpful votes
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December 4th, 2023

My mother in law passed away and had an iPhone 11. I purchased the unlocking as her phone was through T-Mobile. I paid 75 dollars and sat at 95% for more than a month. Don't waste your money with this company. One huge scam! Bud

Tip for consumers:
Save your money and take it to the provider that has the contact.

Products used:
Honestly this company just took the money knowing it would never give you the results you wanted!!

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Value
Shipping
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Thumbnail of user danielg2304
GB
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Still waiting after 9 days for my unlock also there are hidden charges and additional payments. They respond to emails quickly when you make contact but actions speak louder than words. I needed this unlock to be done quickly and paid over the odds at a initial cost of £11.99 then a further £35.99 I could have crawled up town blind folded and got a quicker better resolution. Avoid this company people its a scam

Thumbnail of user ericb2335
Canada
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Don't waste your money with these scam artists. Promised an unlock code, then said "not available". Ignored multiple emails and refuse a refund. Had to dispute it with my CC. Funny as they had also received a number of complaints re. This business.

Tip for consumers:
don't

Products used:
cell phone unlock code

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Value
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Thumbnail of user nancygodoy501
Minnesota
1 review
8 helpful votes
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June 26th, 2023

This is company is a scam. All reviews are probably fake. They didn't tell me about my phone being blocked until after the 30 day period they forget to mention when buying so NO it's not 24 hrs. It's been 3 months and no refund although they keep saying they will

Tip for consumers:
Don’t use

Products used:
SCAMMERS

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Value
Shipping
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Thumbnail of user erich2080
Canada
2 reviews
17 helpful votes
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December 5th, 2022

Not sure if it's a scam, I've ordered unlock my iphone 3 days ago from mobileunlocks.com but it's still in process. The website says the process will take 1-24 hours when I order it. I have emailed them yesterday asking for refund but haven't got any response. I've just emailed them again. Be careful with website. And another tricky thing is that when you choose unlock phone button, you will be given status check order instead of Unlock.

Tip for consumers:
Avoid the company

Products used:
Iphone unlock

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Value
Shipping
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Thumbnail of user waelb14
Canada
1 review
27 helpful votes
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June 23rd, 2021

Paid 45$ for the unlock of my Iphone 11 pro max. After 10 days waiting for a response, I decided to contact them. The customer service said that my phone was blocked but they were not able to explain what do they mean by blocked since it's not blacklisted and just sim locked. They refused to give me back my money and gave 50% refund. Still waiting for the refund so we will see. I feel that i have been fooled.

Tip for consumers:
Avoid this website

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Value
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Thumbnail of user pestey
Florida
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

It first asked me to pay $26 for unlocked check after 24 hrs they emailed me said I am eligible for unlock now they want ang additional $49 to release the unlock code. What the heck! It's a total scam! Stay away do not believe what they say on their website. AT&T unlocks service are available on eBay. But tmobile is always a pain in the $#*!. I do not recommend this place for unlock.

Tip for consumers:
Don’t use this website. I saw they also offer icloud unlock removal but it’s probably a scam too.

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Thumbnail of user pike4210
North Carolina
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Mobile unlocks charged me $28 plus tax to tell me that for $50 … here's the catch but if I act now I can get my phone unlocked for &40 … but then their might be an addition sim charge unlock- Unfortunately for them they sold me the first lie. Don't waste your money. The other guys leaving reviews are telling the truth. They might be able to unlock your phone and they might not
Why take the bargain
Check the screenshots I'm about to post
B

Tip for consumers:
Don’t waste your money like me

Products used:
A service I didn’t need
They lied to scam me out of more money

Service
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From the business

We provide remote mobile phone unlock services for any brand and model you can imagine. You can also check with us what country and network your cell phone is locked or black listed these services are highly recommended for second hand cell phone buyers.

Business History

MobileUnlocked is an industry leader and one of the most trusted online mobile phone unlock sites on the web today. We will provide you with a mobile unlock service in a timely manner at the best price. With an efficient, courteous and reliable customer service we build lasting relationships with our clients. MobileUnlocked has unlocked over 2 million mobile phones in 180 countries.
We build lasting relationships with our clients.

Company Representative

Thumbnail of user jamesm2189
james m.
Typically does not respond to reviews

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