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Mobile Unlocked has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
My Phone was unlocked within the timeframe promised, and I didn't encounter any issues afterward. This service is a game changer for anyone who wants to unlock their phone without worrying about privacy.
When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck
Paid $50 apiece for two unlocks. The next day, for both phones I was told that I needed to pay another $68 to proceed as the phones are in contract, and it would take another 1-7 days. So I paid the additional fees. That was more than a week ago. They have a fake progress tracker on their website which showed both orders as 20% complete immediately upon placing the order, then 50% complete upon the premium service upgrade. The status still shows "final payment required" even though I made the final payment over a week ago. Their customer service is no help; if you ask for an update someone called "Emma" (no last name) will send you canned emails refering you to the fake order tracker for even though they know perfectly well that it's not a real tracker; it just shows the same percent completion from the moment an order is placed. Don't know if I'll ever get my unlock but they sure got my $240.
Tip for consumers:
Don't use this website. There are others that are more reputable.
Products used:
Paid for two phone unlocks, never got them. They also fraudulently claimed my phone was in contract and charged me a premium service upgrade, I later found my phone was never under contract.
This service is a scam. They make it seem like they are associated with the official carrier and do not clearly spell out that it's an independent company. You can easily perform this service for FREE through your carrier.
Tip for consumers:
Can perform the service yourself easily and for free. Site doesn't clearly state that it's an independent company.
So far I have been less than impressed. The initial process seemed reasonable enough, paid 26 USD to check if my phone could be unlocked. It was determined to be possible so I decided to proceed. Then figuring out that they wanted 49 USD additional on top of that, all to release a phone that I could purchase again for $100 new from Samsung. The expense was not made known from the beginning and would have otherwise made me not use this service at all. I have now waited 3 days with no end in sight when it was predicted I would have the unlock code in 24 hours. Hopefully I will recieve it soon so I can restore my service on my new carrier...
Tip for consumers:
Just call your carrier, replace your phone, or don't purchase a locked phone to start with.
Promised me a $100 refund as they were unable to unlock my phone. Refund never appeared. Customer service would reply promptly after I checked in with them to assure me the refund was on it's way. After a while, customer service (Emma) stopped replying. Their customer service number doesn't work and won't let you speak to a human being. Do not give this company your money, they are scammers.
I initially paid $29. A few minutes later I called Tmobile and they unlocked my phone immediately, over the phone. I asked for a refund and they didn't offer it, after 2 days they asked me for another $180 to give me I don't know what unlock code. Be careful, the money they ask for at the beginning is not all they want, others will ask you too. I only lost $29.
This is the worst scammers of all time. Despite asking for 26 then another 49 then they give you invalid code. Just scam scam scam. Fake reviews.can't call the customer service number always busy, no email address available directly they make it so difficult. Takes forever to get the code. Calculated scam
I ordered a sim unlock for an iPhone SE 2020 and they get back to me saying that my device is blocked. I look into it and the device is totally clear (no blacklist or anything). I ask them what they mean by blocked and they totally ignore my questions only saying that they are giving me a 50% refund out of good will and to accept it or if not I will lose my money which I already did. Totally avoid these guys!
Tip for consumers:
Keep away
TOTAL SCAM AVOID!
Carried out the initial check paid that fee. Told all good to unlock. Paid the additional $80 for the unlock code. 50 days later still nothing. Messaged for refund. Told only willing to refund 50%
Wish I had researched first off. Live and learn
Had to click one star as there's no negative or minus stars
I spent a lot of money to get one of the codes and it didn't even work. Even worse, when I tried to contact them, more than 3 or 4 times for help, nobody ever got back to me. When I decided to give up and ask for a refund, I was ignored continuously. I'm still out $65 and the phone was returned to my friend. Don't spend your money here. Find another site that will help you.
It did not work. My phone had a T-mobile unlock app and this site put in very fine print that that unlock was not possible and still let me go through with paying and even requested extra payment for releasing the lock, all of which I lost since they do not refund and still have a locked phone.
The email bounced back and did not work
Bought a locked phone by mistake
So far so good, lets see if it actually works or I wasted 30 dollars
Bought a locked phone by mistake
Bad! $98 more after the fact is not a clear and honest mode… everything had to be defined since the beginning, also incomplete service I had to call AT&T to follow up because the phone remained locked after 4 days of your unlock notice…
Need use other chip
This company lacks transparency and professionalism.
I paid 23 dollars to unlock my phone, then after som checks they asked me to pay 76 dollars in addition to complete the unlock!
What a cheap trick... I would never recommend their services.
My unlock is stuck at 95% complete for almost a week. You can't talk to customer service. I had to make 3 p as y mm payments and got nothing done. They sent an email with a link saying click this link if you received your package, or email the support email they provided if you didn't receive it. The address they give is undeliverable. The third option is do not respond if you wish to cancel. If you cancel, you don't get a refund. All the good reviews must be fake or just a bunch of jerk-offs
I confirmed and payed the fees on 10/12 expected a top time frame of 72 hrs... now it´s 10/17 and my phone is still locked, and status is on 95% completed since saturday..., really hope it works, if not will ask for a for a refund.
Will say the price to unlock is 29 dollars. After waiting 24 hours they send an additional bill of 54 dollars. 78 dollars total to unlock a phone that if you call your service provider they will do free.
Products used:
Used their fake unlock service.
I received my unlock code about two days after placing my order. However, the code didn't work. I sent an e-mail to their support group, and the person who responded said to provide a video showing the IMEI of the phone and the entry of the code provided not working. I provided the video, and the person responded saying the phone was "blocked". That was complete news to me. Other vendors who had tried to unlock the phone provided full refunds when their codes didn't work or they couldn't find the information needed to unlock it. They never said anything about the phone being blacklisted. Also, I had done multiple IMEI checks online myself and even sent a screenshot of one of them to the Mobile Unlocked support person showing it had come back clean. In the end, I just took the partial refund. Be warned that you may run into issues with this company if the unlock code they provide doesn't work.
Tip for consumers:
If your code doesn't work, be prepared for issues with customer support, who may claim your phone is blacklisted.
Products used:
Phone unlock
I pretty much got scam out of 50.00 dollars I cancelled my order for a phone unlock under the 30 day policy but they also have more policy before you can get a refund which too me makes it hard to get one I'm crying right now because I had to cancel it for I need the money now I have a locked phone and no refund honestly I feel like crap
Products used:
Phone unlock
It all seems simple when you start, with the process very responsive to the initial request and then you get hit for extra fees greater than the £15 approx you signed up to...an extra £20, which at that stage you have no idea if this is a scam. Do you don't you? If it was clear at the start there were more fees to come, you might be ready for it. But what do they care if you don't go forwards, they have already had some of your money and not had to provide anything.
The unlocking then took ages to happen - well over a week - when it is advised that it could take up to 72 working hours.
Found it on Google and it looked most professional
First of all the service was supposed to cost $26.00 x 2 phones and was told it would take three working days for the unlock. On the second day, I was asked to pay another $49.00 x2 for the remaining balance owed which was a total shock. After five working days, the phones were finally unlocked but the new carrier could not port my phone and my husband's phone was destroyed when it was unlocked. It worked fine until the unlock took place. So, now I am out $152.00, had to buy my husband a new flip phone and my flip that is only 3 months old and cannot be ported by my new carrier. This company gives you no way to contact them. When you press their contact icon you get a bunch of questions with answers, no phone number and no email address. This was a total rip-off experience.
Switching carriers
Tip for consumers:
They need to give the total cost upfront and a full refund if the unlock doesn't work
Products used:
Their product didn't work for me.
I have paid $78 ($29 & $49) to unlock a one year old phone. When I provided the IMEI number and paid the initial fee of $29 they ran all the checks and said everything looks good for unlock. In a few days they charged me another $49 as a final fee for the carrier. After 4 weeks of no updates, I reached out to the support team about the status, they said we cannot unlock and mistreated me that saying that my device is blocked. I tried as much as I can to learn why they are saying it is blocked but no explanation given. Very much disappointed.
This is a Big Scam. They charged me $31 for something i already know that my phone is locked with Rogers. And now they are asking for $88 more to unlock it which i can do it for free bu calling rogers straight.
Please so not use them. This is tricky and it is a trap.
Although the unlock took 4 times longer than stated, it was done.
I can forgive this as the phone was not in the UK at the time of unlocking and even though it was 3000 miles away, it worked.
I was doubtful that it would successful but was proven to be quite mistaken in my doubts.
Great service.
Highly recommend everything from the site to customer support and unlocking procedures.
Good reviews
I paid 14.99$ to unlock a Samsung Z fold 3 initially. It then again asked me to pay an additional 29$ but added that my order wasn't accepted yet. Then it again asked me to pay 49$ to "finalize" the order. A total scam.
The reason I'm rating them 5 stars is because they were genius enough to make such an effective scam
Do not fall for it
Refer the attached files
Just like everyone else's experience, it's a scam, they reel you in with fast stage response between the first payment and the second payment, yes, there is a second payment, usually double the initial charge (mine was $26, then $49). They don't tell you this, and they take advantage of your desperation to break free from the stupid carrier SIM lock. And a day or two after making your second payment, you get a 85% stage, then 95% quickly after, and this my friends is where they will get stuck forever ever. Do Not cling on the false hope, that unlock will not come.
And when you try to contact them, you can't, I've tried them on all social media platforms and several calls that go on UK voicemail. They should be blocked!
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