• Mobile Unlocked

Mobile Unlocked

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Overview

Mobile Unlocked has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

86
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How would you rate Mobile Unlocked?
Top Positive Review

“My Phone was unlocked within the timeframe promised,”

Mason A.
9/15/24

My Phone was unlocked within the timeframe promised, and I didn't encounter any issues afterward. This service is a game changer for anyone who wants to unlock their phone without worrying about privacy.

Top Critical Review

“Deceptive marketing”

Nicholas R.
9/20/24

When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck

Reviews (945)

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Reviews that mention popular keywords

customer support (64) customer service (86) support team (37)
Thumbnail of user raymondr473
Illinois
1 review
0 helpful votes
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July 13th, 2022
Verified purchase
• Updated review

Phones should never had been locked, and a charge to unlock them was ridiculous. Will never deal with that company again.

Reason I chose this business:

To get away from AT&T

* Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Sunny did wonderful for me today
June 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

To cancel out AT&T. Never knew my phone was locked by them. Will NEVER do business with AT&T again and will tell as many customers of them also. Much cheaper service with T Mobile for the same coverage.

Thumbnail of user joannen154
GB
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

So far all an easy transaction. Now we need the code!

Code arrived within 11 minutes, I could not be happier!

Reason I chose this business:

To unlock a phone.

Quality
Thumbnail of user paramw
Australia
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase
• Updated review

I paid $28 and two days later I was sent a link that wanted me to pay additional $71. So I bought a new unlocked phone. Didn't want help an liar.

Reason I chose this business:

To use as a spare phone

Quality
Good so far
October 16th, 2023
Verified site experience
• Previous review
Reason I chose this business:

To use as a spare phone

Thumbnail of user jasurz
Uzbekistan
1 review
2 helpful votes
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October 7th, 2022

Answers always same. First I paid about 20 $ after few days 88 $. But they didn't unlock my phone. What can i do I don't have any ideas.

Service
Value
Shipping
Returns
Quality
Thumbnail of user franciscod171
Indiana
1 review
0 helpful votes
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November 9th, 2023
• Updated review

I been waiting over 2 weeks to my iPhone get unlocked
They just charged me like 100 bucks for nothing
This a scam for real

Tip for consumers:
They are stolen people money

Products used:
Unlocked iphone

Service
Value
Shipping
Returns
Quality
Nice
October 23rd, 2023
Verified purchase
• Previous review

Thanks for everything
Thanks for your service
God bless you guys

Reason I chose this business:

Fast and easy

Quality
Thumbnail of user terenceh84
GB
1 review
0 helpful votes
  • Send Message
August 24th, 2023
Verified purchase
• Updated review

The unlock on my Sons phone did not work. I will be contacting trade description to find out what i can do to receive a full refund.

A waste of time.

Reason I chose this business:

Recommended by one of your clients.

Reason I chose this product:

Advice from someone else.

Service
Quality
It was easy to use
July 15th, 2023
Verified site experience
• Previous review
Thumbnail of user fredc229
Washington
3 reviews
0 helpful votes
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July 20th, 2023
Verified purchase

End result my phone was unlocked. Could have been more upfront with the total charge. Still it was reasonable

Reason I chose this business:

Price and relative ease of use

Tip for consumers:
Good results

Products used:
IPhone

Service
Value
Quality
Thumbnail of user johnw433
Czechia
1 review
1 helpful vote
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March 10th, 2016

My Samsung Galaxy S4 was unlocked within few hours. I recommend this company to others. I am very happy my phone is free now! Thank you!

Thumbnail of user johnb10779
Georgia
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

I used this service because they claimed it was going to be an "Instant" unlock. That is not the case so it was useless for me.

Reason I chose this business:

Need it now

Service
Quality
Thumbnail of user teningc
Kentucky
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Still to get an experience though, but I like the the process of ordering, straight forward and simple.

Service
Quality
Thumbnail of user rachg173
Oregon
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

I entered this info on 10/5/23 and got 100% complete. MU*******. Then I found out it was not unlocked.

Reason I chose this business:

I’ve been trying to change carriers for a month.

Service
Quality
Thumbnail of user angelas2708
Virginia
2 reviews
0 helpful votes
  • Send Message
March 12th, 2023
Verified purchase

I paid off my phone to get it unlocked. I waited the required 48 hours only to find out that I would have to pay an additional $26 to start the unlock and then ANOTHER $39 to finish the unlock.

Reason I chose this business:

I didn’t have a choice.

Quality
Thumbnail of user kennethl659
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase
• Updated review

It was good but you guys need ro be available if someone needs to speak with you... too long in the dark makes a person feel scammed.

Quality
Waiting for final message on unlock but so far so good
May 12th, 2022
Verified site experience
• Previous review
Thumbnail of user spencerh168
New York
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

Oh my goodness
I would highly recommend you and it was fast and easy
My son is in Japan and we've been trying for 10 days to get it unlocked and you did it in one day
Thank you!

Quality
Thumbnail of user selimb12
New York
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase
• Updated review

First thing $29 for unlocking that's totally lie. 2nd thing within 24 to 72 hours will be unlock but its more then 1 week no response nothing.

Not clear

Reason I chose this business:

Just check on Google

Reason I chose this product:

For faster unlock my mobile.

* Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Now for 5 but lets see the service!
April 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My friend recommended

Thumbnail of user pablof50
Texas
1 review
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase
• Updated review

Horrible because to many time for unlocked my phone I'm waiting for over a week and still 20% the order and nothing happen

They say I can’t doing nothing just wait for your order process really bad service

* Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Hope that's work
September 3rd, 2022
Verified site experience
• Previous review
Thumbnail of user vicb57
GB
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Have found this easy to do just hope it works then it's worth 5 stars. It worked ok thanks. Just cost me double.

Reason I chose this business:

Given your number by sky mobile.

Quality
Thumbnail of user imrana110
AE
4 reviews
4 helpful votes
  • Send Message
October 17th, 2023
Verified purchase

Such a good app and good result. Working
One time try you feel is a really nice performance and very helpful. I used and I am happy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user beansandrice76
Washington
1 review
0 helpful votes
  • Send Message
October 29th, 2023
Verified purchase

I paid both fees to unlock my phone and it went to 95% only. I never recieved a unlock code. They are crooks! Mobile unlocked needs to be shut down!

Thumbnail of user zainaba90
Ghana
1 review
0 helpful votes
  • Send Message
April 8th, 2023

An instant unlock is now taking over 10hrs. They are crooks. It's been saying 20% loading for 10hrs. They can't be serious. This is a scam website

Service
Value
Thumbnail of user cameronb317
Illinois
1 review
0 helpful votes
  • Send Message
May 6th, 2023
Verified purchase
• Updated review

They make you pay ridiculous fees to just not do what you want. Not worth it in any way shape or form

Emailed once, never received a reply

Reason I chose this business:

Selling phone

Service
Quality
Excellent work
March 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Selling phone

Thumbnail of user jamesf3729
GB
1 review
0 helpful votes
  • Send Message
March 24th, 2023
Verified purchase

Very poor. I believed unlock code was sorted within 24 hrs. This was not the case and was asked for more money.

Reason I chose this business:

Quick service

Service
Quality
Thumbnail of user williamcoit
Georgia
1 review
0 helpful votes
  • Send Message
September 22nd, 2023

I ordered the service to unlock my iPhone. They didn't unlock it and refused to refund my money. Be careful using this service.

Products used:
Unlock cell phone

Thumbnail of user kristenr383
Texas
1 review
0 helpful votes
  • Send Message
June 29th, 2023
Verified purchase

Didn't work! I've been waiting 2 weeks and still it says 95% complete off the past 4 days and still nothing and spent like $60 lol

Reason I chose this business:

I got a phone but it was used with Verizon but I don't have it so this is where that will come and play

Thumbnail of user ofm1
GB
1 review
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

Nice, uncluttered web pages. Simple and clear instructions. You just have to be patient and wait for the transaction to go through.
EXCELLENT SERVICE, THANK YOU!

Quality

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From the business

We provide remote mobile phone unlock services for any brand and model you can imagine. You can also check with us what country and network your cell phone is locked or black listed these services are highly recommended for second hand cell phone buyers.

Business History

MobileUnlocked is an industry leader and one of the most trusted online mobile phone unlock sites on the web today. We will provide you with a mobile unlock service in a timely manner at the best price. With an efficient, courteous and reliable customer service we build lasting relationships with our clients. MobileUnlocked has unlocked over 2 million mobile phones in 180 countries.
We build lasting relationships with our clients.

Company Representative

Thumbnail of user jamesm2189
james m.
Typically does not respond to reviews

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