Mobile Unlocked

Mobile Unlocked. If you're looking to unlocking your phone please find another company. I Paid $45 Then paid $98 and still 40 days later phone isn't unlocked and I haven't even heard from these people. Definitely don't recommend anyone using them unless you want to give your money away.

I originally went with Mobile Unlocked because of all the good reviews; they must of paid for them. The business is a complete scam. 1st they charge you a fee to verify your device us able to be unlocked; which in of itself is reasonable if you are to lazy to check it yourself. Then they email you saying it is ready to be unlocked for an additional fee. Then a day or so after that is paid they email you again and tell you that for whatever reason (not in service, payment due, etc) that it requires their premium service for an additional fee.

The customer support team guided me through every step with patience and expertise. Friendly service that makes a difference.

This is a scam, they only do what you can do for free if they even do that. They charge you then you hear nothing. Stay as far away from this place as you can. There ripping me off right now and ain't $#*! I can do but warn you all

They charged me initially $29, said that my phone could be unlocked. I did the check beforehand. Then they charged me another $49. I got the unlock code a week later and on the email it says to visit the FAQ if the unlock doesn't work, well there is no FAQ section on their page so I contacted support. They asked me two questions and then dismissed me without further trying to help me. Waste of money and rude people.

You are initially charged £10 for checks, then they charge you £30 more. Have been waiting weeks, they've charged me the full £40 but progress says 95%. The email provided my sitejabber to report unresolved issues bounced back as unrecognisable. I've contacted them asking for a refund, but have had no response. I'm starting to think this was a scam.

No response - very frustrating

I pre-payed $31 when I placed an order for unlocking the phone and received an email asking additional $88 for "Checking unlock availability". There was no explanation about the additional cost at all in anywhere. How much this company will ask more for the next step? Terrible.

Just wanted to give a quick review of customer support. It's taking much longer than projected to deliver my unlocks. On a positive note tho. I emailed customer support and they responded immediately. So I'm feeling positive that my orders will be delivered based solely on the quick response time from customer service.

A customer service rep at AT&T gave me this site as their official unlocking site when I was trying to give my iPhone XS Max to my sister. Turns out the website was not associated with the company at all and my money was taken and the device was never unlocked by the site. This is a thing that the carrier should do for free so call them and never use this site. I paid $45 initially and then got an email to pay $68.

Do not give this company any money. They advertise as 'instant' and 'same day' when really it's 30 days. You pay once thinking everything is fine but then they come back and ask you to pay again, 3 times the initial price!

They say the reasoning for this is as 'its an expensive phone and the carrier loses by loosing your plan by having the phone unlocked'. No, I paid $79 for this phone outright with no plan but have now spent far more on this scam site. I will be reporting this to my bank to get my money back as it is still not unlocked and cost far more then my provider to unlock it!

I payed 26 to start the unlock, and the another 54 to finish the unlock. It took 2 weeks to complete, and then it ended up being a waste of time because I wasn't prompted on my phone for an unlock code. They do not state that an unlock code prompt is needed for this site to work! It's on mentioned in the refund policy. They know for a fact that the prompt is needed but do not let customers know up front. Only in the refund policy. They know what they're doing. And it's shady.

I put in all the details and still got nothing they asked for more details and said they'd get back to me and they didn't…. Really says a lot about them when they don't get back to you doesn't it…
DONT WASTE YOUR MONEY AND THERE IS NO REFUND

Everything is fine print. They Advertise 24 hours when it takes 30 days. Says it's $26 and then they charger you $100. Terrible customer service. I sent them 2 emails and I got back a copy and paste response off their website both times.

Crazy misleading. The site words it like you are paying for an unlock, but you are actually paying to have them check if you are ELIGIBLE for an unlock. After they check, they want even more money. The site advertises this as an instant unlock, but when they try to sell you on an unlock the second time, they say it will take 24-72 hours. There is absolutely no way to contact support and the follow up email they send you threatens to ban your phone if you attempt to unlock without them. Total waste of money from an unethical company.

Unlocked my pixel phone effortlessly. Impressed by their quick and efficient service.

Processed transaction and made payments, waited time suggested, then when the company emailed me asking to see if everything was good, my emails were blocked, phone is not unlocked and system shows 95 percent for over a week.

Communication was blocked. Messages say they blocked my email address.

Mobile Unlocked asked for details of my phone (make, model etc.) On the next page they asked for £9+ (almost £10) which I was happy to pay. The next page said there were some checks needed which could take up to 24 hours. 26 hours later all checks were completed but they wanted a further £30 from me. Luckily my son came home and he contacted Giffgaff and they sent the unlock for free

Easy to do and so far a great service. The service is split into 3 phases. Each phase is reasonably priced but if they dont successfully unlock my phone then I would have to rate the experience negatively for delivering an overpriced product that grossly underperformed when it counts. At the clinch

This did not work. All they did was get me out of $595 with no replies and my 5 devices still locked with the status stuck on 95% complete. I have no clue why this was listed as #2. Their Facebook page has a bunch of others who were scammed as well. Run don't walk away from this company.

These people are quick to take your money with the promise of getting your phone's unlock code. I paid over $100 to only be strung along with "order in process" or "95% complete" notifications... yet, when you reach out to get follow-up, your message is blocked. Avoid these people at all costs.

All attempts to reach out to customer service for Mobile Unlocked were unsuccessful.

I purchased a "unlock" code for my Apple iPhone 11 pro max (which was by the way paid off). I paid and after 2 days received a response that the "unlocking" of my phone could not be completed. It has been almost 10 days. No refund as stated in their refund email. I made contact with someone via email and he / she attempted to "Advise" me of financial institutions as well as contractual agreements. All I want is my money. I feel cheated.

2 months ago I paid mobile unlock to unlock my phone after spending nearly $80 they still never unlocked it and my phone still stuck on %95 for 7 weeks they're avoiding my phone calls and don't even respond to my emails. Be aware this site is a scam ….

Card details would not enter automatically. Multiple rejections. And no mentions as what errors occurred. In addition, I tried to email about not receiving my order, and the email th we gave was invalid.