• Mobile Unlocked

Mobile Unlocked

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Overview

Mobile Unlocked has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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Top Positive Review

“My Phone was unlocked within the timeframe promised,”

Mason A.
9/15/24

My Phone was unlocked within the timeframe promised, and I didn't encounter any issues afterward. This service is a game changer for anyone who wants to unlock their phone without worrying about privacy.

Top Critical Review

“Deceptive marketing”

Nicholas R.
9/20/24

When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck

Reviews (945)

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Reviews that mention popular keywords

customer support (64) customer service (86) support team (37)
Thumbnail of user jeffreyh504
Missouri
3 reviews
7 helpful votes
  • Send Message
September 16th, 2024
Verified purchase
• Updated review

I don't like giving out my credit card number to an unknown entity. You pay once just to find out if your phone is "unlock able". Then they ask you to pay again to actually unlock the phone. It takes several days. I didn't bother with the second payment. I don't know if it would have eventually worked. I needed a phone sooner rather then hopefully sometime in the future.

No reply

Reason I chose this business:

AT&T sent me to you. At least I hope they did.

Service
Quality
I don't like giving out my credit card number to an...
September 5th, 2024
Verified site experience
• Previous review

I don't like giving out my credit card number to an unknown entity.

Reason I chose this business:

AT&T sent me to you. At least I hope they did.

Thumbnail of user alberto252
Florida
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase
• Updated review

It's been well over 72 hours and have not got the code to unlock my phone. Paid 29.00 for the first payment and had to pay 59.00 and still nothing, it is stuck at 95%. I have to buy a new phone now, this has been a waste of time.

They told me the same thing over and over, they said it would be soon, yet we are well into the second week!

Reason I chose this business:

It was the first company that has the 29.00 price but was surprised later with another bill for 59.00

Reason I chose this product:

I needed my phone unlocked!

Service
Quality
It was great
September 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Found that the price was right

Thumbnail of user robc840
Guam
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase
• Updated review

Paid the service fees a total of $80 but did not receive the unlock. My order still says its processing and currently 95% complete. I reached out to customer service and they states that the terms of my phone provider will not let them unlock the phone...even though they sent me an email saying that the service could be provided and it's contingent upon me paying the actual unlock fee of $54 of which I paid in full.

Reason I chose this business:

Reviews on social media

Service
Quality
Easy process
October 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Reviews on social media

Thumbnail of user beverlyq239
California
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase
• Updated review

Payments need to be easier
There was a big promise that it would happen within 24 to 72 hours that has been that is failed to been met on top of that we started out being $26 so far it's been up to 115 hopefully there's no more charges that are hidden and hopefully my phone will be unlocked sometime soon I could have unlocked it just as fast by doing it myself

All communication we're done by email and they all said the same thing we said 30 days never did you say 30 days maybe in your small print it mentioned 30 days but you said 24 to 72 hours

Service
Quality
Payments need to be easier
August 16th, 2024
Verified site experience
• Previous review
Thumbnail of user lizet.vegas
Mexico
1 review
1 helpful vote
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September 16th, 2024
• Updated review

95% of completion for a month, another month for reimbursement... they never return the full payment arguing several issues and related costs, only returns "as a favor" the 50% of the second payment. It's a total scam!

Estafa
August 18th, 2024
• Previous review

Mentira que su efectividad es del 100% y no hacen devoluciones del 100% no regalen su dinero. Pide un primer pago y en su pagina aparece un avance del 50% despues piden un segundo pago y despues del pago aparece al 95% de avance y asi se queda eternamente. Estafa.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patriciai853
New Jersey
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

This whole process is ridiculous. The phone has been locked for a payment of $1.50 from 3 years ago. That was paid today, but then you charged us another $28.00 to unlock the phone. This is also a review of AT&T who locked the phone. Your site also wouldn't take our payment. So we gave up and got a new number.

Reason I chose this business:

Trying to switch carriers

Quality
Thumbnail of user violetb44
Pennsylvania
3 reviews
0 helpful votes
  • Send Message
November 9th, 2024
Verified purchase

The search was rather easy as I was able to find what I was looking for in rather quick time, not to mention the incredible prices they offered. The Order reached in excellent condition and therefore the entire process was smooth without any complications. I can't recall the last time I used a website this dependable and without sheer costly fees.

Thumbnail of user christinau274
New York
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

I shouldnt have had to pay anything. No contract with att and plus i didnt even purchase this phone through att. Nothing but a money grab...24 dollars then 86 dollars...scam when att will unlock it for free

Reason I chose this business:

So i can use my phone in another carrier instead of scamming $#*! att

Quality
Thumbnail of user stevenm3515
Washington
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

When you go on the site it tells you $26 to carrier unlock any phone! Not true the $26 is only to check if your phone can be unlocked then you have to pay another $60 to have them unlock it and hopefully it really gets unlocked because 72 hours anything can change!

Reason I chose this business:

I felt that they were being honest and fair

Quality
Thumbnail of user emmar692
Utah
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase
• Updated review

You mentioned that it was easy and it could get done but it never happened even though you charged me extra $84 dollars. I will do another review when I see the refund since I traded in the phone and I don't have it anymore.

no service available out of country #

Reason I chose this business:

Hostage by provider for someone else’s debt. My phone is paid off and no bill due, but a long time ago it was connected to an account that owes money to att

Reason I chose this product:

Advertised quick

Service
Quality
Quick and easy Thank you
September 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Carrier is holding my phone hostage even though it was removed from account almost 2 years ago

Easy to use
August 30th, 2024
Verified site experience
• Previous review

Easy to use. Quick service.

Reason I chose this business:

Hostage by provider for someone else’s debt. My phone is paid off and no bill due, but a long time ago it was connected to an account that owes money to att

Thumbnail of user heatherb2440
GB
1 review
1 helpful vote
  • Send Message
August 31st, 2024
Verified purchase

Got a phone given to me from my stepdad so I could put a sim in it to use while on holiday as a Wi-Fi hotspot.

Initially paid £9.59 to unlock the phone which I thought was a reasonable price. There is NO mention anywhere of further charges.

Got an email to say the checks had been done and they wanted an extra £34.80 to "release the unlock". Their support agent is useless and more than likely a bot.

Won't be paying them anything else. After reading the reviews, the "responses" seem to indicate that most people owe the phone provider money, hence why they charge another amount, which I think is highly unlikely.

THESE GUYS SHOULD NOT BE IN BUSINESS!

Tip for consumers:
The people who run this company are scammers

Products used:
mobile unlocking service

Service
Value
Returns
Quality
Thumbnail of user philipk1103
GB
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase
• Updated review

The initial £9.59 was the investigation chargeable is non refundable whatever the outcome. There was a further charge of £35 for the actual unlock code. This was not clear to me before I paid the initial charge.

They ignored my questions

Reason I chose this business:

The website seemed worked - others did not

Reason I chose this product:

I refuse to pay the additional scam

Service
Quality
A bit cryptic to use google pay
November 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

The website worked - others did not

Thumbnail of user donaldw1532
Oregon
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase
• Updated review

First I paid $28 to see if you can unlock it which was great and affordable but then after it tells me that it can be unlocked then I have to pay another $44 to have it unlocked?!? That I don't think is okay and it made me very upset I don't have the money to pay another $44 to get the phone unlocked. Not a happy customer

Reason I chose this business:

Refered by friend

Reason I chose this product:

I just got referred by a friend

Quality
Hope it work
October 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Refered by friend

Thumbnail of user rayw611
Connecticut
2 reviews
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase
• Updated review

After paying $26.00 fee to "unlock" my 'phone within a few minutes, I was emailed 18hrs later and told that the original fee was only a charge to check for eligibility and the actual unlock fee would be an additional $46.00 USD. I declined and now my phone is l locked and basically unusable

Never

Reason I chose this business:

Promised they could get the job done

Service
Quality
So far so good
August 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Tracphone refused to unlock my phone

Thumbnail of user jessed547
Maine
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase
• Updated review

Wish it had not cost anything we already paid for the phone
I was ripped out of money because i never got the code. I never would have spent the money for no business. They took me for money i could not even afford we are an elderly retired couple. Just trying to get by. We needed that cell phone because we could not afford one. They got money from us but we got nothing. If they would have been up front with me in the first place i would have save us money from a credit card expense. You are such a dishonest company.

Reason I chose this business:

Because i thought that was the lowest company; so i chose it. Thinking i could believe in it and trust it. But the joke was done on me.

Reason I chose this product:

Because we need a low cost cell phone company. I needed our phone unlocked so we could get us a low enough phone company.

Quality
So far so goodwish it had not cost anything we already...
August 12th, 2024
Verified site experience
• Previous review

So far so good
Wish it had not cost anything we already paid for the phone

Thumbnail of user gemmap58
Spain
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

I couldn't be more joyful with this benefit! The opening handle was smooth, and my phone is presently congruous with any arrange. It's such a alleviation to have this adaptability, particularly when traveling.

Thumbnail of user rowanc36
Netherlands
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

I couldn't be happier with the service. The unlocking was fast, the price was affordable, and the whole process was incredibly efficient. The customer support was excellent, and I felt confident using their service.

Thumbnail of user d.m32
California
1 review
1 helpful vote
  • Send Message
August 5th, 2024
Verified purchase

First off they lead me in saying it was $7.00 then after some "tests" it says $85 to finish unlocking. 4 weeks later my order is stuck at "95% complete" and my phone is still locked. Customer service is giving me all kinds of excuses. Several of which the respondent says "i have expedited your unlock" and "I have personally activated your unlock"

I am certain this is a total scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorothyh1375
Australia
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase
• Updated review

Thought it was going to be good once id unlocked my phone I originally paid the $28 Australian to what I thought was to unlock it then get another message for 78 USD to continue to unlock it. No thanks

Reason I chose this business:

Because it was the first one I looked at

Quality
Good hopefully better once my phone is unlocked
September 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because it was the first one I looked at

Thumbnail of user elijahw248
Pakistan
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

The professionalism demonstrated by their team is commendable. They tackled even the most challenging unlocking case with expertise that instills confidence in their capabilities. For anyone worried about costs, rest assured; the pricing structure offered here is not only competitive but also quite affordable when compared to other options available.

Thumbnail of user jeffreyj864
Georgia
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

Turns out to be a two step process. 1st part took full 24hrs to complete. Cost: $28
2nd part would not work. My security services would not allow a completion of connection to complete. The $52, of the transaction failed.

Reason I chose this business:

Needed to unlock the phone

Quality
Thumbnail of user georgel1601
GB
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase
• Updated review

I assumed the payment I did pay was to have the phone unlocked, to find later that I had to pay a whole lot more. By this time I felt that I had been conned and felt that by paying the extra I probably would still
Be left with a phone that is still locked and £40 + out of pocket.

Reason I chose this business:

First one I saw on Google.

Reason I chose this product:

Picked at random.

Quality
So far, so good
September 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

First one I saw on Google.

Thumbnail of user lisabethb7
Pakistan
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

This particular company stands out for its affordability. Their rates are significantly lower than many competitiors in the market, making them an attractive option for anyone looking to unlock their Device without breaking the bank.

Thumbnail of user tylera435
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

The best unlocking service I've ever used! Quick, easy, and effective. My phone was unlocked within a few hours, and now I can use any SIM card. Highly recommend this service to anyone.

Thumbnail of user anthonyw1949
GB
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Everything related to my carrier lock removal proceeded without incident, and there were no problems in using my phone under different network supervision.

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From the business

We provide remote mobile phone unlock services for any brand and model you can imagine. You can also check with us what country and network your cell phone is locked or black listed these services are highly recommended for second hand cell phone buyers.

Business History

MobileUnlocked is an industry leader and one of the most trusted online mobile phone unlock sites on the web today. We will provide you with a mobile unlock service in a timely manner at the best price. With an efficient, courteous and reliable customer service we build lasting relationships with our clients. MobileUnlocked has unlocked over 2 million mobile phones in 180 countries.
We build lasting relationships with our clients.

Company Representative

Thumbnail of user jamesm2189
james m.
Typically does not respond to reviews

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