• Mobile Unlocked

Mobile Unlocked

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Overview

Mobile Unlocked has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

86
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How would you rate Mobile Unlocked?
Top Positive Review

“My Phone was unlocked within the timeframe promised,”

Mason A.
9/15/24

My Phone was unlocked within the timeframe promised, and I didn't encounter any issues afterward. This service is a game changer for anyone who wants to unlock their phone without worrying about privacy.

Top Critical Review

“Deceptive marketing”

Nicholas R.
9/20/24

When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck

Reviews (945)

Rating

Timeframe

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Reviews that mention popular keywords

customer support (64) customer service (86) support team (37)
Thumbnail of user tinao231
California
1 review
0 helpful votes
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January 13th, 2024

They get you with the instant unlock then charge you money and then wait and try to charge you triple that amount! Worthless piece of $#*!!

Tip for consumers:
Company didn’t disclose anything about extra payment for the services they said they provided what a rip off

Products used:
I didn’t get the product I paid for

Service
Value
Shipping
Returns
Quality
Thumbnail of user ulisesp11
Maryland
1 review
0 helpful votes
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December 18th, 2023
• Updated review

Liars, I'm almost two months old and they never unlocked my phone.They also block them when you want to send them a message.

They never answered my emails
November 5th, 2023
Verified purchase
• Previous review

My tracking number still says 95% and I have been 2 weeks since I placed the unlocking request

Quality
Neibotnemomlerop
October 19th, 2023
Verified site experience
• Previous review
Thumbnail of user nerok1
GB
1 review
1 helpful vote
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October 21st, 2021

Its all scam, you pay once then they will ask you to apay again additional payment
I payed £19.99 for unlock phone, next day they ask me to pay more £39.99

Service
Value
Returns
Quality
Thumbnail of user eduardom244
Puerto Rico
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Excelent they gonna help me with my phone I buy the premium package they say is the barest choice right now only waiting for the unlocked be available in the phone

Service
Quality
Thumbnail of user eds913
Michigan
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

Very easy to find as well as the service just one mistake I made I didn't check to see if phone was paid if first so I had to spend a few more dollars to get it done

Reason I chose this business:

Very easy to get done

Quality
Thumbnail of user tonatiuhj
Mexico
2 reviews
0 helpful votes
  • Send Message
April 30th, 2023
Verified purchase
• Updated review

Eventhoug i already receive just one mail asking for the second payment, after that nothing. Sent 4 mails asking for my order but the ansewer was they're working on that.

Not good

Reason I chose this business:

It seems to be a serious site

Reason I chose this product:

Cause i need it

Service
Quality
Very good so far
March 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Trying to unlock

Thumbnail of user bb703
Romania
1 review
0 helpful votes
  • Send Message
December 27th, 2023

15 euros is just a precheck. They want another 45 after.

Big Big Scam. Don't fall for it.

You will get not return.

Thumbnail of user luker132
Wisconsin
2 reviews
0 helpful votes
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April 25th, 2023
Verified purchase

Charged $29 to unlock. Only to turn around and ask for an additional $189. Scam city
Please see attached email they sent. Ridiculous

Tip for consumers:
Have nothing to do with these thieves

Products used:
None. Just money stolen

Thumbnail of user rafaelm404
Texas
1 review
0 helpful votes
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November 2nd, 2023

I was at 95 % for 30 days now they talking about giving me 50% of my money they are scamming,smh i was waiting for 30 days just to found out its a scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user manorliliana
Illinois
1 review
0 helpful votes
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February 13th, 2024

The only and truly thing I have to say is that They will try to rip you off! Just be very careful!

Thumbnail of user bruceb1527
Georgia
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Paid 28.99 only to receive a email 2 days later for another 50bucks to unlock thw phone misleading and phone is blocked but they didn't tell me that lwy me pay for nothing and no refund

Service
Quality
Thumbnail of user nelsonw90
California
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase
• Updated review

Bad experience,five days ago I paid $52 for unblock of two phones on my account.Five days later one is still blocked and I do not know what next.

Nothing they said someone is working on it and they will get back to me.

Reason I chose this business:

My wife and I will be traveling to Africa and we would like to use local SIM card while there.

* Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Very good happy with the service
October 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I will be traveling out of the country

Thumbnail of user karyne7
Florida
2 reviews
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I'm extremely pleased AT&T unlocked my phone! It took 5 days but it was worth the wait to be able to activate my phone with a better more competent provider Thank you AT&T!

Reason I chose this business:

My present provider TracFone can't figure out how to restore the data on my cell phone so I have to change providers.

Service
Quality
Thumbnail of user crism79
Australia
1 review
0 helpful votes
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September 29th, 2023
Verified purchase
• Updated review

I don't think this one works? It's not instance at all. Easy enough on payment area but thats about it. Can i please have my money back?

Reason I chose this business:

So I can use the telstra portable wifi. It says AU but it's actually from Birmingham GBR?

Quality
I don't think this one works?
October 12th, 2023
Verified site experience
• Previous review

I don't think this one works? It's not instance at all. Easy enough to pay.

Reason I chose this business:

So I can use the telstra portable wifi. It says AU but it's actually from Birmingham GBR?

Thumbnail of user oggomez302
Minnesota
1 review
0 helpful votes
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December 27th, 2023

They ask you to pay a fee of 26.00. To begin the process. Then they ask you to pay another fee to complete the process. B/s website

Products used:
Wasted 26.00

Service
Value
Shipping
Returns
Quality
Thumbnail of user bounthais
California
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase
• Updated review

Not Very good help I have paid 3times: 1)$7
2)$48 3)$98 now they sent me another $90
To release unlock device, I'm not paying yet till you explain to me why

Reason I chose this business:

I have travel a lots of Countries

Service
Quality
Very good help
September 13th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I will traveling a lot different countries.

Thumbnail of user mitchelln66
Australia
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase
• Updated review

Never received an email with final code, didn't work in even when I eventually found the code. $115 wasted

Email I sent to bounced straight back to me and still waiting on a phone call back

Reason I chose this business:

As it was on top of googles list

Reason I chose this product:

As it was on top of googles list

Service
Quality
Brilliant!
September 28th, 2023
Verified site experience
• Previous review
Thumbnail of user jelenkoterzic70
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2023

This site i dont recomend,totaly spam they ask first 24dolar for unlocking and after 2 days 90 dolar with no garanty for enything...dont be fool to use them

Products used:
phone unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharonb3083
Missouri
1 review
0 helpful votes
  • Send Message
August 21st, 2023

I paid 29.00 one day and another 79.00 the next and phone still lock. Tracking says 95%. This has been going on since 7/6/23

Products used:
None

Service
Thumbnail of user michaelm9384
GB
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase
• Updated review

It is great to be unable to unlock both my phones. Mobile Unlocked has made the experience much easier and very effective, Thank you. Michael.

Reason I chose this business:

You are solving my problems. Thank you.

Quality
So far, this seems an excellent experience
May 5th, 2022
Verified site experience
• Previous review

So far, this seems an excellent experience. Thank you.

Reason I chose this business:

Because in the increasingly self-dependant UK, there is very little help from the people who want to sell you the product. I am very grateful to have found you and your reasonably priced help. Thank you.

Thumbnail of user roberts7728
Oklahoma
1 review
0 helpful votes
  • Send Message
October 19th, 2022
Verified purchase

Excellent service and quick. Was able to achieve my goal for getting rid of restrictions. Now I can get the apps I need.

Reason I chose this business:

Need certain Apps not available to me in locked format

Quality
Thumbnail of user danb1835
Oregon
1 review
0 helpful votes
  • Send Message
January 8th, 2024

When you make your payment of $15 to unlock your phone, they come back saying its good to unlock; now pay $50.

Thumbnail of user jerryw885
Texas
1 review
0 helpful votes
  • Send Message
July 27th, 2023
Verified purchase

Very good that why I choose it. I'm grateful it's work for me and I will recommend people to mobile unlock.

Reason I chose this business:

Because it's faster

Quality
Thumbnail of user shawng429
Texas
1 review
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase
• Updated review

Headline reads 24 hour unlock 24.99. After the evaluation they get you for another $84.00. Almost 2 weeks later no unlock.

I got a "kindly see the terms you agreed to" and No unlock yet.

Reason I chose this business:

Because of the headline and price.

Reason I chose this product:

Needed a phone unlocked.

Service
So far...
April 5th, 2023
Verified site experience
• Previous review

So far...so good

Thumbnail of user lisab73
GB
12 reviews
32 helpful votes
  • Send Message
November 11th, 2013

Excellent price. Received my code within a few minutes. It works and now I can use any SIM in my phone.

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From the business

We provide remote mobile phone unlock services for any brand and model you can imagine. You can also check with us what country and network your cell phone is locked or black listed these services are highly recommended for second hand cell phone buyers.

Business History

MobileUnlocked is an industry leader and one of the most trusted online mobile phone unlock sites on the web today. We will provide you with a mobile unlock service in a timely manner at the best price. With an efficient, courteous and reliable customer service we build lasting relationships with our clients. MobileUnlocked has unlocked over 2 million mobile phones in 180 countries.
We build lasting relationships with our clients.

Company Representative

Thumbnail of user jamesm2189
james m.
Typically does not respond to reviews

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