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Mobile Unlocked

How would you rate Mobile Unlocked?
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Florida
1 review
0 helpful votes
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Customer support
May 3, 2023

Just wanted to give a quick review of customer support. It's taking much longer than projected to deliver my unlocks. On a positive note tho. I emailed customer support and they responded immediately. So I'm feeling positive that my orders will be delivered based solely on the quick response time from customer service.

Date of experience: April 3, 2023
Canada
1 review
1 helpful vote
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Not unlocked
December 22, 2024

Paid and still didn't work. For iphone 14 pro was a waste of money

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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SCAM WEBSITE
March 15, 2022

A customer service rep at AT&T gave me this site as their official unlocking site when I was trying to give my iPhone XS Max to my sister. Turns out the website was not associated with the company at all and my money was taken and the device was never unlocked by the site. This is a thing that the carrier should do for free so call them and never use this site. I paid $45 initially and then got an email to pay $68.

Date of experience: March 15, 2022
TT
1 review
1 helpful vote
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The website is very very misleading. Initially stated unlock for $14.99. Paid that. Then another message saying to unlock will cost an additional $50. Paid that. Then after a day of waiting I got an email stating they giving me a credit note for my payments and I have to pay for Remote Technician unlock at a cost of $193. Just need potential clients to be aware of what can transpire when you try to unlock your phone with them. $193 to unlock a phone is astronomical and if stated up front I would of never ever started the process.

Date of experience: January 3, 2024
Australia
1 review
0 helpful votes
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Unlock mobile
September 16, 2024
Updated review

Thought it was going to be good once id unlocked my phone I originally paid the $28 Australian to what I thought was to unlock it then get another message for 78 USD to continue to unlock it. No thanks

Date of experience: September 6, 2024

Good hopefully better once my phone is unlocked
September 5, 2024
Previous review

Good hopefully better once my phone is unlocked

Date of experience: August 26, 2024
Pakistan
1 review
0 helpful votes
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Hassle free
May 30, 2024

This website offered a diverse range of secure payment options, allowing me to choose the method that best suited my preference. Whether it was credit card, PayPal, or another payment method, the seamless integration ensured a hassle free transaction Process

Date of experience: May 20, 2024
Singapore
1 review
0 helpful votes
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I had a great experience unlocking my phone here. The process was smooth, and my phone was unlocked without any issues. It's an affordable and trustworthy service that I'd recommend to everyone.

Date of experience: September 25, 2024
Ireland
1 review
1 helpful vote
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Beware! Scammers!
June 25, 2024

Do not use this company if you don't want to be ripped off!'
Charged €23 initially, was told phone could be unlocked but need another €100 to do this. Contacted them a number of times but they said I had to wait 30 days. Waited 30 days only to be told my phone couldn't be unlocked but they had incurred cost so were entitled to keep my €122. BE VERY WARY of this company. Read all the small print! Twice! Went into 3 store yesterday, mobile unlocked today no charge!

Date of experience: June 15, 2024
Australia
1 review
0 helpful votes
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Complete scam
October 5, 2023

Do not give this company any money. They advertise as 'instant' and 'same day' when really it's 30 days. You pay once thinking everything is fine but then they come back and ask you to pay again, 3 times the initial price!

They say the reasoning for this is as 'its an expensive phone and the carrier loses by loosing your plan by having the phone unlocked'. No, I paid $79 for this phone outright with no plan but have now spent far more on this scam site. I will be reporting this to my bank to get my money back as it is still not unlocked and cost far more then my provider to unlock it!

Date of experience: September 5, 2023
Pakistan
2 reviews
0 helpful votes
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A game changer
May 21, 2024

Unlocking my phone has never been easier. I followed the three simple steps, and voila, my phone is now compatible with any network. If you're considering unlocking your device, look no further than this service!

Date of experience: May 10, 2024
Pakistan
1 review
0 helpful votes
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Fantastic Service.
May 9, 2024

Mobile unlocked impressed me with their lightning fast-turnaround time! I needed my phone unlocked urgently, and they delivered beyond my expectations. The unlock code arrived much quicker than anticipated, allowing me to use my phone with any carrier immediately. Fantastic service!

Date of experience: April 29, 2024
Texas
1 review
0 helpful votes
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Do not use this company they constantly send same email computer generated when you check status I paid $26 then $79 for nothing they do not unlock your phone I have been waiting for almost 4 weeks had to call my bank to get my payment reversed even my bank told me this company was fraudulent save yourself a headache do not use this company

Date of experience: May 7, 2024
Kansas
1 review
0 helpful votes
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Did not work
February 17, 2024

They ask for $26 to unlock. Took 3 days for that to happen. Then they send you message saying "good news, your phone can be unlocked" but you need to pay $50 more. After wiairmf another 7 days... They say you're good to go. But could not unlock my phone. They will not refund. Their final email even has scare tactics of saying if you charge then back it will costs you another $500 in fees etc. I'll take my chances and see if that's true or not... Everything else has been a lie so I guess we will see. 🤷

Date of experience: February 17, 2024
Spain
1 review
0 helpful votes
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They ask for a small fee first. A mere $29. Then they send an email stating that the carrier is asking for a fee to unlock the phone which is $80. After three weeks they just say the carrier didn't unlock the phone and that you have agreed to their terms regarding refund policy.

Date of experience: July 17, 2024
Pakistan
1 review
0 helpful votes
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Responsive and Helpful
June 4, 2024

I had my doubts about using an online unlocking service, but I decided to give it a try. I was pleasantly surprised by how fast and efficient the service was. The instructions provided were easy to follow, and my phone was unlocked within minutes.

Date of experience: May 25, 2024
Ukraine
2 reviews
0 helpful votes
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I couldn't believe how fast and easy it was to unlock my phone. The service used my IMEI number, and now I'm free to use any carrier.

Date of experience: August 28, 2024
GB
1 review
0 helpful votes
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Con
September 15, 2024
Updated review

I assumed the payment I did pay was to have the phone unlocked, to find later that I had to pay a whole lot more. By this time I felt that I had been conned and felt that by paying the extra I probably would still
Be left with a phone that is still locked and £40 + out of pocket.

Date of experience: September 5, 2024

So far, so good
September 8, 2024
Previous review

So far, so good

Date of experience: August 29, 2024
Pakistan
1 review
0 helpful votes
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Clean and Easy
June 20, 2024

Using Mobile Unlocked was a hassle free experience. The website interface is clean and easy to navigate. I had a minor issue with my order, but the customer support team was helpful and resolved it promptly. The fees are slightly higher than expected, but the quick service makes up for it.

Date of experience: June 10, 2024
Virginia
1 review
0 helpful votes
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Don't waste your time!
December 4, 2023

My mother in law passed away and had an iPhone 11. I purchased the unlocking as her phone was through T-Mobile. I paid 75 dollars and sat at 95% for more than a month. Don't waste your money with this company. One huge scam! Bud

Date of experience: November 27, 2023
Brazil
1 review
0 helpful votes
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No communication
May 22, 2023
Updated review

Processed transaction and made payments, waited time suggested, then when the company emailed me asking to see if everything was good, my emails were blocked, phone is not unlocked and system shows 95 percent for over a week.

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 22, 2023

Smooth entry, now waiting to see if it works
April 11, 2023
Previous review

Smooth entry, now waiting to see if it works.

Date of experience: April 11, 2023

Overview

Mobile Unlocked has a rating of 2.5 stars from 751 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 5th among Unlocked Phones sites.

service
341
value
139
shipping
85
returns
112
quality
537
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8,866 reviews