• Mobile Unlocked

Mobile Unlocked

This company’s rating is currently unavailable.

Write a Review

Overview

Mobile Unlocked has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

86
See all photos
How would you rate Mobile Unlocked?
Top Positive Review

“My Phone was unlocked within the timeframe promised,”

Mason A.
9/15/24

My Phone was unlocked within the timeframe promised, and I didn't encounter any issues afterward. This service is a game changer for anyone who wants to unlock their phone without worrying about privacy.

Top Critical Review

“Deceptive marketing”

Nicholas R.
9/20/24

When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck

Reviews (945)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer support (64) customer service (86) support team (37)
Thumbnail of user abigails509
Pakistan
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

I recently used the online Mobile repairing service and was extremely impressed with the experience. This website is user friendly, and I easily scheduled a repair. I also appreciate the follow up service.

Thumbnail of user chideram1
Nigeria
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Firstly, I was told to pay, $26, then another payment of $79. It' was 95% completed for over 4 weeks, before they gave me the activation code.
But the code isn't working. It's showing incorrect activation/unlocking code. Please rectify and fix it.

Service
Value
Shipping
Returns
Thumbnail of user keiram26
California
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

I had a fantastic experience with this service. The speed at which my phone was unlocked was impressive. I was expecting it to take days, but it was done in just a few hours.

Thumbnail of user michelleu760
AE
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase
• Updated review

It was horrible experience. I was quoted 28/-$ for unlock and charged for it.
Later I was asked to pay 66//$ more which was unfair.
The phone price was cheaper than the unlock.

Not helping

Service
Quality
So far so good
October 11th, 2024
Verified site experience
• Previous review

So far so good. But will need to wait to see when the order is processed but the ordering was easy.

Thumbnail of user anthonyb2984
Texas
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

My experience with this unlocking service was great. I unlocked my Samsung phone. The entire process took just a few hours, and i had no issues switching carriers. Very professional and efficient.

Thumbnail of user alexisw554
GB
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

The unlocking process was incredibly smooth. I didn't face any complications, and everything worked as promised. The service was efficient, and the communication was excellent.

Thumbnail of user yasinpuertas
Spain
1 review
0 helpful votes
  • Send Message
July 27th, 2024

They ask for a small fee first. A mere $29. Then they send an email stating that the carrier is asking for a fee to unlock the phone which is $80. After three weeks they just say the carrier didn't unlock the phone and that you have agreed to their terms regarding refund policy.

Products used:
None

Service
Value
Thumbnail of user patrickd1367
New York
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase
• Updated review

Very very bad
First they don't tell I may have to pay additionak fee
Then they say I will have to wait for 14 more days before to get the phone unlocked. Until now my phone is locked

Reason I chose this business:

Just for the price

Reason I chose this product:

The seller told me the phone was unlocked

Quality
Very good but I need more than one try
September 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Security reason

Thumbnail of user erinm1333
Pakistan
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

The Trust is that I was very impressed with the quality and speed of the service. Security is the key to not losing your money and getting the service you expect.
I appreciate that you are successful and a reliable company.

Thumbnail of user raymondc988
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase
• Updated review

Horrible they take your money and then give you the same message and never unlock your phone never have a refund just took my money and ran biggest scam out there beware

Horrible they just give you the run around

Reason I chose this business:

I paid my phone off and need it unlocked

Service
Quality
Fast and easy
August 15th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I paid my phone off and need it unlocked

Thumbnail of user crystleg3
Pakistan
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

With clear pricing structures and no hidden fees, it's easy to see why so many people choose this service. Transparency builds trust, and that's exactly what this company offers.

Thumbnail of user abigaill339
Belgium
2 reviews
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

The unlocking process is quick, the prices are affordable, and the service is reliable. I wouldn't go anywhere else for my unlocking needs. Highly Recommended.

Thumbnail of user herryj14
Texas
2 reviews
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

After trying several services that didn't work, I finally found this site. It unlocked my iPhone XR effortlessly. The customer support was also very helpful and responsive.

Thumbnail of user melinam59
Missouri
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

I was batting to open my phone through other administrations, but this one conveyed as guaranteed. My phone was opened inside 48 hours, and I had no issues exchanging carriers.

Thumbnail of user justinc1397
Georgia
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

It was quick and easy to do but if I go on tracking it still shows me complete payment and I did make a payment two times plus it stays on 95% complete

Reason I chose this business:

Because I have a different Carrier in my country

Service
Quality
Thumbnail of user corkfinney6127
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 18th, 2024

They're advertisement would lead you to believe that if you pay their $24 fee you'll have your phone unlocked in a reasonable amount of time. That's not true. A couple days later they want me to pay again it's 46% complete. They want another payment. Nowhere did I see anything saying this was a multi-payment situation. If they have it it's in fine print it's very deceptive how they do it. Some people said they got theirs within 15 minutes or something to that degree on some comments. My experience it's sad at 20% for a long time then it was 46% complete and they wanted another $24 hell no. That's not right they should be up front about it so they're excuse me in the beginning. Your phone serial number so to speak the ime number comes back it says it's valid so it's not like they don't know that it's a real phone and it's unlockable. My friend bought this phone and paid cash but she used cricket she can't get it to work for another company. The SIM card won't work until she gets it unlocked. Cricket's giving her a hard time and she doesn't have a contract with them it was month to month for many years. Anyway that's business doesn't tell you the truth up front at least not in a place you can actually see it I don't recommend using them at all and I'm going to dispute their charge it's deceptive and it's just bad business

Thumbnail of user samk1017
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

I don't like the way they deal with me first they ask for $6 second time $26 and later they $56 to unlock my phone should I know the cost before I start pay 6 and 26 and $56

Reason I chose this business:

I bye used iPhone and I don’t know the carrier

Service
Quality
Thumbnail of user malikc32
Pakistan
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

Their unlocking service for mobile carrier is top notch. I needed to switch carriers and found this service online. The website provided clear instructions on how to submit my phone's details.

Thumbnail of user nicholasb1260
Arizona
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Best service I ever use. I want to unlock my 13 Pro Max urgently and this website do it for me in just 2 hours. Thanks

Thumbnail of user jamiec1404
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

There was no trouble when I unlocked my phone. This website was convenient for users, and its sequential guidance made executing the process easy.

Thumbnail of user cw818
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024

This is not a credible company that moves with integrity and their service is not fast! They advertise that they will unlock your phone for $28.99 but that's only the first payment. Immediately following, they asked me to pay an additional $50. I became skeptical so I asked to stop the process and refund my payment. At this point, a definite answer on whether or not my phone could even be unlocked had not been obtained. It was still at 0% with its processing. The AI then told me the $28.99 was not refundable but if I wanted a refund for the $50, she would walk me through "initiating the process". I confirmed that's what I wanted multiple times and she just keep asking me to reconsider. We went back and forth for hours. In the meantime, the results came back in which they would need an additional funds(never said an amount) and an additional $900 to unlock the phone because I was in contract. I'm in no contract. This is a prepaid device and service. At that point, since the results were produced, she stated that a refund was no longer attainable even though I asked for the refund before the results MULTIPLE TIMES. Now communication has completely stopped and I have not received a refund. I WOULD NOT RECOMMEND USING THIS COMPANY. COMPLETE SCAM!

Tip for consumers:
This is not a credible company that moves with integrity and their service is not fast! They advertise that they will unlock your phone for $28.99 but that’s only the first payment. Immediately following, they asked me to pay an additional $50.

Products used:
Unlock phone

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliad765
Texas
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase
• Updated review

If this works… very easy. I paid $26 and an additional $54. Status progress went from 20% to 95% and phone is still locked. Not very happy.

Reason I chose this business:

Need to unlock my phone

Reason I chose this product:

I thought it would work

Quality
If this works… very easy
October 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Need to unlock my phone

Thumbnail of user rhysm34
Pakistan
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

This mobile Unlocking service is top notch. My phone was unlocked with in a couple of hours, and the process was incredibly straightforward. The customer support team was responsive and answered all my questions promptly.

Thumbnail of user kiany2
Canada
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

My phone was unlocked with in minutes, and the price was very reasonable. Great customer support as well.

Thumbnail of user danielw2752
New Jersey
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase
• Updated review

Took to long. Averties it's quick and easy. It was easy but not quick. Also why do I have to pay over a 100.00 dollars to have a phone that I own to be unlocked.

Reason I chose this product:

Only way to unlock my phone.

Quality
Quick and easy
August 14th, 2024
Verified site experience
• Previous review

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We provide remote mobile phone unlock services for any brand and model you can imagine. You can also check with us what country and network your cell phone is locked or black listed these services are highly recommended for second hand cell phone buyers.

Business History

MobileUnlocked is an industry leader and one of the most trusted online mobile phone unlock sites on the web today. We will provide you with a mobile unlock service in a timely manner at the best price. With an efficient, courteous and reliable customer service we build lasting relationships with our clients. MobileUnlocked has unlocked over 2 million mobile phones in 180 countries.
We build lasting relationships with our clients.

Company Representative

Thumbnail of user jamesm2189
james m.
Typically does not respond to reviews

How do I know I can trust these reviews about Mobile Unlocked?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Mobile Unlocked?