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Mobile Unlocked

How would you rate Mobile Unlocked?
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California
1 review
0 helpful votes
Follow Beverly Q.
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Big promises
August 27, 2024
Updated review

Payments need to be easier
There was a big promise that it would happen within 24 to 72 hours that has been that is failed to been met on top of that we started out being $26 so far it's been up to 115 hopefully there's no more charges that are hidden and hopefully my phone will be unlocked sometime soon I could have unlocked it just as fast by doing it myself

Date of experience: August 17, 2024

Payments need to be easier
August 16, 2024
Previous review

Payments need to be easier

Date of experience: August 6, 2024
GB
1 review
0 helpful votes
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Everything related to my carrier lock removal proceeded without incident, and there were no problems in using my phone under different network supervision.

Date of experience: September 26, 2024
Canada
1 review
0 helpful votes
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Don't waste your time with these scam artists
January 13, 2023

Don't waste your money with these scam artists. Promised an unlock code, then said "not available". Ignored multiple emails and refuse a refund. Had to dispute it with my CC. Funny as they had also received a number of complaints re. This business.

Date of experience: December 14, 2022
GB
1 review
0 helpful votes
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Scam
April 8, 2023

Still waiting after 9 days for my unlock also there are hidden charges and additional payments. They respond to emails quickly when you make contact but actions speak louder than words. I needed this unlock to be done quickly and paid over the odds at a initial cost of £11.99 then a further £35.99 I could have crawled up town blind folded and got a quicker better resolution. Avoid this company people its a scam

Date of experience: March 9, 2023
Belarus
1 review
0 helpful votes
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I had such a great experience with this unlocking service! I've used other unlocking services in the past, but none of them were as fast or efficient as this one.

Date of experience: September 26, 2024
Canada
1 review
1 helpful vote
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Very likely scam!
January 1, 2024

They charged over 20% for compatibility check and took 3-4 days for result. After I paid fully $60 and then didn't do anything for a month. Eventually they refused the full refund. Although they promised 1/2 refund then they never issued 50% refund. When I called my credit card bank, they almost filed this as a scam right away, which seemed to prove this company did similar scams for lots of customers.
I highly don't recommend their service - very likely scam business!

Date of experience: December 25, 2023
Canada
2 reviews
17 helpful votes
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Scam
December 5, 2022

Not sure if it's a scam, I've ordered unlock my iphone 3 days ago from mobileunlocks.com but it's still in process. The website says the process will take 1-24 hours when I order it. I have emailed them yesterday asking for refund but haven't got any response. I've just emailed them again. Be careful with website. And another tricky thing is that when you choose unlock phone button, you will be given status check order instead of Unlock.

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2022
RU
1 review
0 helpful votes
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Super Impressed
October 5, 2024

Super Impressed with the speed and efficiency. I needed my phone unlocked for international travel, and this service delivered in record time. Great value for money and excellent customer support.

Date of experience: September 25, 2024
Oregon
1 review
0 helpful votes
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Will not reply
July 26, 2024

Found an unlocked Iphone in my van, asked all my peeps. No one claimed it, unlocked no sim, and no Icloud lock. I checked if lost or stolen, it was clean. Originally thought it was a T-Mobil but they said it was a Verizon phone and wanted more money. I paid it, and it's been tracked a 95 % for about two months. I've sent them three messages and have not gotten one reply, I did a little research and turns out that after 60 day Verizon unlocks there phones. If they are reported lost, stolen, or under contract they are locked. I'm sure they knew that before they asked for more money and no intention to unlock

Date of experience: July 16, 2024
Pakistan
1 review
0 helpful votes
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The professionalism demonstrated by their team is commendable. They tackled even the most challenging unlocking case with expertise that instills confidence in their capabilities. For anyone worried about costs, rest assured; the pricing structure offered here is not only competitive but also quite affordable when compared to other options available.

Date of experience: August 2, 2024
Maine
1 review
0 helpful votes
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They are dishonest
August 26, 2024
Updated review

Wish it had not cost anything we already paid for the phone
I was ripped out of money because i never got the code. I never would have spent the money for no business. They took me for money i could not even afford we are an elderly retired couple. Just trying to get by. We needed that cell phone because we could not afford one. They got money from us but we got nothing. If they would have been up front with me in the first place i would have save us money from a credit card expense. You are such a dishonest company.

Date of experience: August 16, 2024

So far so goodwish it had not cost anything we already...
August 12, 2024
Previous review

So far so good
Wish it had not cost anything we already paid for the phone

Date of experience: August 2, 2024
California
2 reviews
1 helpful vote
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Deceptive marketing
September 20, 2024
Updated review

When it says your unlock is ready to be released and they hit you up for more money, you expect it to happen fairly quickly after that. Where I am from when people say ready that means available and now. Still waiting days longer than the time frame quoted after paying an additional 50. They suck

Date of experience: September 10, 2024

Easy so far we will see if it works
September 10, 2024
Previous review

Easy so far we will see if it works

Date of experience: August 31, 2024
Illinois
1 review
0 helpful votes
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SCAM
November 15, 2024

Phone is still not unlocked, I'll be putting in for a 100% Refund or I'll stop payment

Date of experience: November 5, 2024
Connecticut
2 reviews
0 helpful votes
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Mobile Unlocked my wallet, but not my phone!
September 8, 2024
Updated review

After paying $26.00 fee to "unlock" my 'phone within a few minutes, I was emailed 18hrs later and told that the original fee was only a charge to check for eligibility and the actual unlock fee would be an additional $46.00 USD. I declined and now my phone is l locked and basically unusable

Date of experience: August 29, 2024

So far so good
August 29, 2024
Previous review

So far so good

Date of experience: August 19, 2024
New York
1 review
0 helpful votes
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I would not recommend
December 27, 2023

First. You have to pay $26.
They stopped working at 40% and then they asked me another $49 to release.
I did not know my S9 is expensive one(as of 12/20/23) and it says its final payment. I would not pay $26 if I knew there were additional fees.
They wont tell you there will be additional fee.
Im not sure it said "Final payment" but who knows. This is a typical method of fraud.

Date of experience: December 20, 2023
Florida
1 review
0 helpful votes
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Scam fake 5 star reviews!
September 10, 2023

It first asked me to pay $26 for unlocked check after 24 hrs they emailed me said I am eligible for unlock now they want ang additional $49 to release the unlock code. What the heck! It's a total scam! Stay away do not believe what they say on their website. AT&T unlocks service are available on eBay. But tmobile is always a pain in the $#*!. I do not recommend this place for unlock.

Date of experience: August 11, 2023
Texas
1 review
0 helpful votes
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Mobile Unlocked Paid $45 Then paid $98
August 16, 2022

Mobile Unlocked. If you're looking to unlocking your phone please find another company. I Paid $45 Then paid $98 and still 40 days later phone isn't unlocked and I haven't even heard from these people. Definitely don't recommend anyone using them unless you want to give your money away.

Date of experience: July 17, 2022
North Carolina
1 review
0 helpful votes
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Don't waste your money
September 4, 2023

Mobile unlocks charged me $28 plus tax to tell me that for $50 … here's the catch but if I act now I can get my phone unlocked for &40 … but then their might be an addition sim charge unlock- Unfortunately for them they sold me the first lie. Don't waste your money. The other guys leaving reviews are telling the truth. They might be able to unlock your phone and they might not
Why take the bargain
Check the screenshots I'm about to post
B

Date of experience: August 5, 2023
Wisconsin
1 review
1 helpful vote
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Scam.
May 17, 2024

This service is a SCAM! Paid $26 and then after all said and done, you are asked for $39 to release the unlock. At this point, it's not even worth it. What's next? They're gonna ask for more?

Says, my device is very expensive and network requires addition release fee to cover loss of revenue from abandoned contract. This is a prepaid phone that is under $150 on ebay. I have NO CONTRACT!

Scam. STAY AWAY. $26 WON'T break me, but I will create a video of this for youtube, FB, and make sure to spread it every where.

I'm still going to call my credit card company and report it as fraud whether or not I get the $26 back.

Date of experience: May 7, 2024
Maryland
1 review
3 helpful votes
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Do not use this company
April 18, 2023

They charged me initially $29, said that my phone could be unlocked. I did the check beforehand. Then they charged me another $49. I got the unlock code a week later and on the email it says to visit the FAQ if the unlock doesn't work, well there is no FAQ section on their page so I contacted support. They asked me two questions and then dismissed me without further trying to help me. Waste of money and rude people.

Date of experience: March 18, 2023

Overview

Mobile Unlocked has a rating of 2.5 stars from 751 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
341
value
139
shipping
85
returns
112
quality
537
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8,866 reviews