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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
Georgia
1 review
0 helpful votes
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Great style!
June 19, 2024

I ordered a couple times, I always got what I orders, they use great fabrics.
Love how they have diversity, great style, fit well and it ship ina timely manner.

Date of experience: June 19, 2024
New Jersey
2 reviews
0 helpful votes
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Beautiful bathing suits
August 15, 2024

Ordered two bathing suits and loved them both. Nice fit and very stylish.

Date of experience: August 15, 2024
Alabama
1 review
1 helpful vote
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Site is difficult to make returns
February 17, 2024

Clothes are much larger than expected and returns are impossible. I have tried for 3 weeks to get a return label with no response. I will not be ordering again because you cannot ensure customer satisfaction.

Date of experience: January 19, 2024
North Carolina
1 review
0 helpful votes
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I had ordered 6 blouses/sweaters in XL. Three were received and the sleeves on all were way too long. I asked for an RMA to return for exchange. That went perfectly. But during that call I asked them to change the final 3 from XL to L. And the customer service person said it had been done. But when I received them they were all XL. I have to have the sleeves shortened by a tailor but don't plan to return for exchange.

Date of experience: May 10, 2024
Australia
1 review
0 helpful votes
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Will await Arrival
September 17, 2024

Hopefully all will proceed beautifully and the swimwear will fit well.

Date of experience: September 17, 2024
Florida
2 reviews
0 helpful votes
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Beautiful Styles Great Prices
February 28, 2024

Very happy with swimsuits I ordered. All were as pretty as pictured, they seem well made. Larger selection than anywhere. Prices were great. Even living in Sunshine state, it is hard to find stylish suits at an affordable price. Shipping was very fast. Part of my order I received in less than 2 weeks.
The jewelry is cute & very affordable. My granddaughter loves it.
Very happy with everything.

Date of experience: February 28, 2024
Arkansas
1 review
0 helpful votes
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Better than I expected!
December 23, 2021

This was the first time I ordered from Modlily and it won't be my last! I ordered 5 items: 3 velveteen tops, 1 sweater and a Christmas sweatshirt! All arrived today(12/23). Shipping took about a month, as I suspect it was coming from China. The quality, workmanship and craftsmanship was exquisite. The detail on the velveteen tops is beautiful. The sweater is like a soft chenille, its lightweight and perfect for the climate I live in. The sweatshirt is is warm, but not to hot! U ordered an XL in all, and the fit is perfect. Each item was carefully wrapped in individual zip lock bags. I am very happy with my purchases and plan to order from this company again.

+4
Date of experience: December 23, 2021
Nebraska
1 review
0 helpful votes
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Glamma Grandma
July 9, 2024

I love the fit, comfort and looks of these tops. So easy to launder and come out looking like new again!

Date of experience: July 9, 2024
Oregon
1 review
0 helpful votes
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Swimwear was perfect
August 21, 2024

I bought 2 styles of swimsuits. Both fit really well and quality was great. I was very happy with my purchase.

Date of experience: August 21, 2024
New York
1 review
1 helpful vote
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Horrible
March 9, 2024

Your return policy is not true to its word. You say 30 day money back guarantee, but you credit it back to your companies account not to the clients visa company. I would never recommend you to anyone because I've been spending more Online chats and got nowhere. Repetitive answers. No resolution.

Date of experience: February 28, 2024
GB
1 review
0 helpful votes
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Clothes
September 17, 2024

Very happy with the products and the service and free delivery over 40 pounds

Date of experience: September 17, 2024
Washington
1 review
0 helpful votes
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LENGTHLY CHAT TO FINALLY GET A REPLACEMENT ORDERED FOR THE RETURN. CLARA DID AN EXCELLENT JOB HELPING ME THROUGH THE PROCESS.

Date of experience: August 8, 2024
Massachusetts
1 review
0 helpful votes
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$$$ extra
August 1, 2024

I do not like paying for insurance and some other fee you tacked on. You didn't ask my permission and I DO NOT want it!

Date of experience: August 1, 2024
Wisconsin
1 review
0 helpful votes
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Great experience
January 16, 2024

The clothes are a good quality. Run true to size. Lots of different choices and colors. People tell me that my top is beautiful. The next thing they say is where did you get it from. Do tell them and go ahead and order on line.

Date of experience: January 16, 2024
Florida
1 review
11 helpful votes
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Poor quality clothing, horrible customer service and return policy. Would only offer me 30% refund when I wanted to return a defective dress! The panels of black on the dress are 2 different colors and material. Only able to email them, no customer service phone number. This company is a scam!

Date of experience: May 30, 2021
Sofia M. Modlily Rep
over a year old

Hi, Barbara B.

Sorry for the inconvenience.
Can you tell me your order number?
I will check and solve it for you,
Looking forward to your reply.
Sincerely
Modlily

Ohio
2 reviews
0 helpful votes
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Fabulous bathing syuts
May 3, 2024

I ordered 4 bathing suits and they are top notch material. I accidentally ordered one suit in the wrong size but plan on exchanging it for the correct size. The others fit so well and they are the best material.

Date of experience: May 3, 2024
Illinois
1 review
0 helpful votes
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Easy to order from
August 25, 2024

Love what I bought. Shipping was a bit slow but now a days most shipments are slow. Love the swimsuit I bought.

Date of experience: August 25, 2024
Indiana
1 review
0 helpful votes
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Winter tops
September 17, 2024

Very easy to use site. Love all the pictures of tops

Date of experience: September 17, 2024
Arizona
1 review
0 helpful votes
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Review
September 17, 2024

Easy website to navigate. Good quality. Fair prices. Some sizes are large.

Date of experience: September 17, 2024
Wisconsin
1 review
0 helpful votes
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Shirts
September 17, 2024

They are very comfortable and fit nicely. I love the selections

Date of experience: September 17, 2024